What is GFI Max remotemanagement?
GFI MAX RemoteManagement is designed for all IT support models: Break/fix, support bank and managed services. No matter what business model you are currently running, GFI MAX RemoteManagement helps you deliver superior IT support services. Boost efficiencies with automation and address issues proactively with instant alerts and Daily Health Checks.
How does GFI Software provide remote assistance?
Once a ticket has been opened, a GFI support tech may request to use this tool for advanced troubleshooting purposes. To provide remote assistance, GFI Software requires access to your local machine. GFI Software will also record and store each remote assistance support session, solely to provide support services to you.
How does the GFI agent work?
The Agent runs as a service under Windows. The Agent service name is 'Advanced Monitoring Agent' and there is also the update service 'Advanced Monitoring AutoUpdate.' If your customer ever stumbles across them, there's no reference to GFI MAX RemoteManagement. How does the Agent do its job?
How do I contact GFI support?
If you are experiencing an issue and require help, please contact us first by running the troubleshooting assistant or using the support link here: www.gfi.com/supportform. Once a ticket has been opened, a GFI support tech may request to use this tool for advanced troubleshooting purposes.
N-able Layered Security for IT Departments
N-able layered security is far more than software. It helps reduce business risk overall, future-proof against ever-evolving threats, and allow staff to focus on business development, among other benefits. Download...
Beyond the ping
When it comes to internet connectivity issues, things are never quite as simple as they seem. Charles Mangin looks at some of the things available to help Mac managers.
5 automation tools you should use or look into
In his latest blog, Marc-Andre Tanguay suggests some of the most common tools he advises MSPs to use when they are looking for help automating tasks.
The New Threat Landscape: Pushing MSP Security to the Next Level
Since the beginning of the pandemic, MSPS have increasingly found themselves prime targets for cyberattacks. In response, N-able has launched a benchmarked annual report (in association with Coleman Parks Research)...
Replacing your backup solution: part one, learning why
There are five key reasons to change your backup solution: compatibility, performance, reliability, supportability, and cost. Eric Harless looks at how each area impacts your choice.
Security happens. Be Prepared
Zero out security fears and own the risk conversation. Together, we can help protect your MSP and customers with advanced security products and support.
Office Hours: Security
Join head security nerd, Lewis Pope as he provides you with a monthly security update that includes patch Tuesday information and other security news you need to be aware of....