Remote-access Guide

gmc remote access onstar safety & security plan

by Glen Baumbach Published 2 years ago Updated 2 years ago
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What is OnStar basic plan?

What Are the Plan Options?

  • Basic plan. GM.com says that OnStar's basic plan actually comes with any new GM vehicle that's OnStar capable for the first five years you own the car.
  • Protection plan. In addition to all of the services covered in the basic plan, the protection plan provides help in times of emergency, says Miami Lakes Auto Mall.
  • Security plan. ...
  • Guidance plan. ...

What comes free with OnStar?

free onstar safety and security package includes Automatic Crash Response: Built-in sensors can automatically alert an OnStar Advisor, who can then notify first responders on your behalf. Roadside Assistance: Help if you have a flat tire, run out of gas or find yourself stranded.

Is OnStar WiFi worth it?

You don't need an Onstar subscription to have and use Wi-Fi. Wi-Fi is billed monthly so you need to give them a credit card to bill it to. 1 g is $15/month and does not roll over. So its a waste really unless you are addicted to wi-fi and many are. I use it for business but often its used very little. Re: 2016 Silverado, Onstar 4g wifi? worth it?

Does OnStar have WiFi?

OnStar and Connected Services help you get the most out of your vehicle with safety, security and the seamless experience of a completely connected drive. There’s something to meet the needs of every driver and their family — safety, security, even in-vehicle Wi-Fi plans.

What does OnStar do when you can't call for help?

How to get directions on OnStar?

What is the new OnStar Guardian app?

What is OnStar insurance?

What is OnStar Advisor?

What is OnStar Crisis Assist?

How long has OnStar been around?

See 4 more

About this website

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Does OnStar safety and security include remote access?

31 * Pre-owned properly equipped vehicles are eligible for 1 month of Connected Services trial and OnStar Safety & Security coverage, starting at trial activation date; services may vary depending on the vehicle's installed hardware; 3G: Includes OnStar services and select Remote Access Plan services; data 4G LTE: ...

Is OnStar remote access free?

The service is free for five years and includes the following services: Keyfob services that enable owners to remotely start, lock/unlock doors, as well as activate the horn and lights from the myChevrolet, myBuick, myGMC or myCadillac or OnStar RemoteLink app.

What is safety and security with OnStar?

OnStar Services With the OnStar Safety & Security Plan,*4 you have specially trained Advisors who can help in a crash or with roadside trouble and even locate your car if it's stolen. Plus, you get the OnStar Guardian app*82 so you have the safety services on your phone anywhere you go.

How much is OnStar remote access?

Pricing: $20 per vehicle monthly plan charge (3 vehicles on plan results in $60 monthly plan charge). Devices: Sold separately. Limits: 3 vehicles per plan. Hotspot: Connects a limited number of Wi-Fi-capable devices per vehicle hotspot.

Do you have to pay for GMC remote start?

Requires subscription to Remote Access Plan or Unlimited Access Plan. Services are subject to user terms and limitations, and vary by vehicle model. Unlock feature requires automatic locks. Remote start requires GM factory-installed and enabled remote start system.

Do I need OnStar to remote start myGMC?

The vehicle access features of myGMC require an active OnStar plan — whether it's the free Basic Plan or one of the paid subscriptions. It also requires the user to download the app, create an OnStar user ID and password, and log into myGMC.

How much is OnStar safety and security plan?

$24.99 per monthPriced at $24.99 per month or $249.90 per year, the Security plan includes: OnStar Basic Plan features: Keyfob services that enable owners to remotely start, lock/unlock doors, as well as activate the horn and lights from the myChevrolet, myBuick, myGMC or myCadillac or OnStar RemoteLink app. OnStar Vehicle Diagnostics.

Can I start my car with OnStar?

Remote Start is an OnStar feature that remotely starts an automobile.

What does OnStar cover?

At the most premium level, you'll get services like automatic crash response, emergency services, access to the OnStar Guardian app, crisis assistance, roadside assistance, stolen vehicle assistance, vehicle location, a remote key fob, and on-demand diagnostics.

What is remote access with OnStar?

Remote Access Plan. Enjoy smarter vehicle management that can help you stay connected to your vehicle. It includes all Connected Access services as well as Remote Access with your vehicle mobile app*20 and On-Demand Diagnostics*17 with Advisor support.

Can OnStar record your conversations?

We do not provide access to records of service events, like when you request service, when an OnStar advisor calls in to your vehicle, or when we provide crash-related, theft- related, or emergency services.

Is OnStar going to be discontinued?

Cadillac's OnStar Hands-Free Calling (HFC) feature will soon be discontinued, Cadillac Society has confirmed with the automaker. The deletion of the feature means that all Cadillac vehicles currently equipped with HFC will not longer be able to use it to make phone calls starting in February 2022.

Can you use OnStar without a subscription?

It created a program called Crisis Assist, which allows all drivers of OnStar-equipped vehicles in a particular geographic area — even those without active OnStar subscriptions — to reach out to OnStar advisors for assistance with a wide variety of issues...

Do I have to pay for OnStar?

After trial expires, OnStar will automatically bill your payment method monthly. Plans containing 4G LTE data will be billed every 30 days by AT&T. You may cancel at any time by pushing your blue OnStar button or by calling 1.888. 466.7827.

What is remote access with OnStar?

Remote Access Plan. Enjoy smarter vehicle management that can help you stay connected to your vehicle. It includes all Connected Access services as well as Remote Access with your vehicle mobile app*20 and On-Demand Diagnostics*17 with Advisor support.

Is Chevy remote start app free?

With a simple free download, the app takes the experience of owning your Chevrolet to another level. When you buy a new Chevy, you get free limited-time access to Chevrolet Connected Services and the OnStar Safety and Security Plan, and you can use the app in conjunction with these.

Compare Plans & Prices for OnStar and Connected Services

3 * Real-time Points of Interest (POI) only available on properly equipped vehicles. Includes AT&T Connected Car Unlimited Plan (Prepaid 30-Day Auto Renewal): U.S. only. Prepaid session-based data plans provide you with access to AT&T wireless data services for your equipped vehicle including, but not limited to, features that may be used with wireless data services, content and application.

Where can I go to learn more about these OnStar services?

You can visit the Plans & Pricing page or your GMC account to learn more about OnStar services.

What is OnStar?

OnStar is an in-vehicle safety and security system designed to help protect you and your family and provide peace of mind on the road. And now with the OnStar Guardian™ app, you can get key OnStar safety services in and out of any vehicle.

How do I activate or renew my account?

Push your blue OnStar button in your vehicle to activate, change or renew services anytime. If you are enrolled in a trial plan, your paid OnStar service plan will be added to the time remaining in the trial. You can also manage your account and active connected services online by visiting your GMC account or calling 1.888.4ONSTAR ( 1.888.466.7827 ).

How long is OnStar coverage?

OnStar-equipped pre-owned vehicles model year 2011 to 2014 include 1 month of OnStar Safety & Security coverage, a 1-month trial of Connected Services and 1 year of Connected Access, which enables services such as Vehicle Diagnostics and Dealer Maintenance Notification. Please note that all services may not be available. Check with your Dealer for details.

What vehicles have OnStar?

OnStar is available in Chevrolet, Buick, GMC and Cadillac vehicles. Some services may not be available in all vehicles.

Can you switch service plan to another driver?

If you still own the vehicle listed on your service plan, the plan cannot be switched to a different driver. Any service plan included with your vehicle purchase remains with the vehicle if it is sold or traded in with an active OnStar trial.

Get Protected

Help in a crash, stolen vehicle recovery, Roadside Assistance — Advisors ready to help your loved ones wherever they are.

Get Connected

Bring your vehicle to life with Connected Navigation, in-vehicle apps and entertainment, Wi-Fi ® and more.

Plans That Fit

OnStar does more than help in a crash — we also help when disaster strikes and help you look after your loved ones. See how the relationships we’ve developed allow us to do more together.

ONSTAR GUARDIAN APP

Mobile app that provides the user with emergency services, whether they are in their vehicle or not.

ABOUT SMART DRIVER

Learn how Smart Driver assesses your driving behavior and provides tips for improvement.

HOW TO USE SUPER CRUISE

Operational instructions for the first true hands-free driving technology for compatible roads.

MORE CONNECTED. MORE PROTECTED

GMC vehicles give you an elevated connection and added peace of mind on the road.

Unlock Your Vehicle's Full Potential

GMC owners get GMC Connected Services and OnStar Safety & Security coverage at no additional cost for a limited time. These services give added confidence by providing your vehicle with emergency support and a seamless connection to entertainment on the road. Unlock these services today by pushing your blue OnStar ® button.

EXPERIENCE THE SAFETY AND SECURITY OF DRIVING WITH ONSTAR

When the unexpected happens, a specially trained OnStar Advisor is ready to help 24/7.

OnStar Guardian goes where your loved ones go

Get key OnStar safety services in any vehicle with the OnStar Guardian™ app. Anywhere you go, you and up to 7 loved ones can get help in a crash, Roadside Assistance and more. Download the Guardian app today.

GMC Connected Services

Connected services aims to simplify life for our busy owners by providing easy tools to manage vehicle ownership and stay connected while on the go.

In-Vehicle Navigation

Get a fully embedded navigation experience with GMC Maps+ or Connected Navigation. Stay informed about the road ahead with real-time traffic updates delivered straight to your touchscreen.

Voice Assistant

Use GMC Action on Google or GMC Skill for Amazon Alexa to lock and unlock your vehicle’s doors or start and stop your vehicle’s engine with voice commands (if properly equipped). Even ask Alexa about your vehicle's key health systems, such as tire pressure and oil life.

How often does OnStar bill AT&T?

After trial expires, OnStar will automatically bill your method each month. Plans containing 4G LTE data will be billed every 30 days by AT&T.

What happens when a hotspot is removed from a vehicle?

Devices connected to vehicle’s hotspot use data from your plan. Once a device connects, it will automatically reconnect and use data from your plan unless hotspot is removed from returning device settings or hotspot password is changed. Performance varies based on number of devices connected and other factors.

What is a hotspot in a car?

Hotspot: Connects a limited number of Wi-Fi-capable devices per vehicle hotspot. Devices connected to vehicle’s hotspot use data from your plan. Once a device connects, it will automatically reconnect and use data from your plan unless hotspot is removed from returning device settings or hotspot password is changed.

What does OnStar do when you can't call for help?

You're in a crash, perhaps injured or disoriented, and you're alone. Even if you can't call for help, OnStar will be there for you. Built-in sensors can tell if your vehicle's been in an accident and automatically alert an OnStar Emergency-Certified Advisor. Using GPS technology and aerial imagery, your OnStar Advisor can pinpoint your vehicle’s location and send help right to the scene.

How to get directions on OnStar?

Lost? Looking for the shortest route? Unexpected road closure? Getting directions is easy with OnStar. Push the blue OnStar button and ask your Advisor to send directions right to your vehicle. Use your your vehicle's mobile app.

What is the new OnStar Guardian app?

The new OnStar Guardian ™ app † (26) is now available for use in any vehicle, anywhere. You and up to 7 loved ones now have access to key safety services whether on the go or sitting at home. See how the Guardian app brings even more flexibility to the OnStar experience.

What is OnStar insurance?

OnStar Insurance Services make it easy for you to protect both your vehicle and your home. By bundling home and auto insurance, you’ll get coverage that thinks of every last detail.

What is OnStar Advisor?

Our OnStar Advisors are the heart of who we are. Because what they do is vitally important, every OnStar Advisor is specially trained to provide a breadth of services. Including a special team of OnStar Emergency-Certified Advisors. These Advisors are trained and certified by the International Academies of Emergency Dispatch. They’re available 24/7/365 to get help quickly and offer critical assistance until it arrives.

What is OnStar Crisis Assist?

You may not know this: But OnStar Crisis Assist is there for you in the event of severe weather, flooding, fire or any other crisis situation. Your OnStar Advisor will be there with vital real-time information, special routing instructions and a reassuring, human voice. OnStar will even help you stay in touch with loved ones.

How long has OnStar been around?

For 25 years, OnStar has brought peace of mind to Members by providing an Advisor who is ready to help when needed. But confidence isn’t the only thing you get as an OnStar Member. Here are a few ways OnStar can help make driving even better.

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