Remote-access Guide

gonzaga remote access

by Mr. Peter Quitzon PhD Published 2 years ago Updated 2 years ago
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Why information technology at Gonzaga University?

Information technology has increasing potential to help Gonzaga University's students, faculty, and staff achieve and improve the quality of teaching and learning, research, scholarship, and service. Information Technology Services (ITS) sees ourselves as partners with the university community as we work towards these aims.

What is its at Gonzaga?

Gonzaga's ITS Mission is to leverage technology to support the University mission and educate the world. Our vision is to be recognized as the leading technology organization in Higher Education.

What remote access options does Vava support?

VA supports remote access with two different applications 1. Citrix Access Gateway (CAG) and 2. CISCO RESCUE VPN Client. The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat.

How do I request remote access to CAG or rescue?

Users would still need to request remote access and have their remote access accounts enabled for use with either CAG or RESCUE. You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

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What is Gonzaga's mission?

Gonzaga's ITS Mission is to leverage technology to support the University mission and educate the world. Our vision is to be recognized as the leading technology organization in Higher Education. Our values are Integrity, FUN, Collaboration and Empathy.

What is the importance of information technology in Gonzaga University?

Information technology has increasing potential to help Gonzaga University's students, faculty, and staff achieve and improve the quality of teaching and learning, research, scholarship, and service.

What is reading list platform?

The Reading Lists Platform by Leganto helps instructors, students, and librarians collaborate to create dynamic, interactive resource pages all in one place. You can login to Reading Lists with you regular Gonzaga username and password.

What is advanced book exchange?

Advanced Book Exchange Search for rare, out-print, or antiquarian books. Offers advanced searching options.

Library Logins Demystified

Most library resources and services can be accessed with your Gonzaga username and password.

Online Tools You Can Use

Information for adult students and for those who teach adult students.

Make an Appointment

In addition to our reference desk assistance and our phone, chat, and email services, Foley librarians are available by appointment. You can arrange to meet in person or over the phone to get the help you need!

How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

What is a rescue GFE?

RESCUE GFE provides a security posture check and ensures VA data is encrypted from the end device into the VA trusted network. Prior to the device connecting and being allowed onto the VA trusted network the system is checked for multiple security baselines.

What is CAG 2FA?

CAG requires 2 Factor Authentication (2FA) by default for all users. The methods supported include PIV, CAC, and MobilePASS.

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

Is VA responsible for non-VA websites?

This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

Does RESCUE GFE support Windows 10?

This software is installed on all GFE laptops prior to being provided to the user. Currently RESCUE GFE supports Windows 7, Windows 8, Windows 10 and MAC OSX.

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