Remote-access Guide

google remote access wont load access page

by Frederik Trantow Published 3 years ago Updated 2 years ago
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How do I set up remote access to Chrome Remote Desktop?

Chrome Remote Desktop is available on the web on your computer. You will need to download the Chrome Remote Desktop app to use your mobile device for remote access. You can set up remote access to your Mac, Windows, or Linux computer. On your computer, open Chrome. In the address bar, enter remotedesktop.google.com/access.

How to fix Google Chrome Remote Desktop not working?

Open the Control Panel. Go to Programs>Uninstall a program. Look for the Chrome Remote Desktop tool in the list of installed programs, and select it. Click the Uninstall button. Allow the app to be uninstalled. Restart the system. Install Chrome Remote Desktop, and try the connection again.

How do I contact Google support remotely?

If someone has shared their remote access code with you, you can remotely offer support. On your computer, open Chrome. In the address bar at the top, enter remotedesktop.google.com/support, and press Enter. Enter the code under “Give support” and click Connect.

How to fix remote device won't connect to Internet Explorer?

It is possible that the internet explorer settings are not configured properly and it might be causing the remote device won't accept the connection issue. Follow the steps below to fix the error. Step 1: Open Internet Explorer. Step 2: Click the gear-like Settings icon at the top-right corner, and select Internet options.

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Why is Google remote desktop not working?

If you're having problems with Chrome Remote Desktop, try these tips: You need to be connected to the Internet to share or access a computer. If the page won't open, check your computer's network settings. Antivirus software might prevent you from using Chrome Remote Desktop.

How do I fix Chrome Remote Desktop not working?

3. Repair Chrome Remote Desktop toolPress Windows key + R . ... Go to Programs and Features.Select Chrome Remote Desktop Host from the list of installed apps. ... Click Yes when prompted by UAC.Wait for the repair tool to fix any issues with the app.Try connecting using the app and check if the issue is resolved.

Why has my remote access stopped working?

Check firewalls, security certificates and more if a remote desktop is not working. When the remote desktop connection between a Windows desktop and its host fails, it's time to do some remote desktop troubleshooting by checking firewalls, security certificates and more.

How do I reset my Google remote desktop?

Restarting the serviceLinux: The host process is a normal Linux service, so you can restart it by typing this in your SSH session: sudo service chrome-remote-desktop restart. ... Windows, run these commands to restart the service (thanks @JohnLock): net stop chromoting net start chromoting.More items...•

Is Chrome Remote Desktop still supported?

Please note that Chrome Remote Desktop app has been deprecated and is no longer supported. However, the extension is still available. If you've been an enterprise user of the Remote Desktop app, you can try switching to the web version of CRD or use the extension.

How do I access Google remote desktop?

Within Chrome, navigate to Google's Chrome Remote Desktop web app and click the circular blue arrow icon inside the box labeled "Set up remote access." (If you see a blue button labeled "Turn On" instead of a blue arrow, congratulations: You're one step ahead!

How do I refresh remote desktop connection?

Click the refresh button while holding the Ctrl key or use the Ctrl+F5 key combination. A local cache refresh may also help when experiencing Cache issues.

How do I enable remote access?

Right-click on "Computer" and select "Properties". Select "Remote Settings". Select the radio button for "Allow remote connections to this computer". The default for which users can connect to this computer (in addition to the Remote Access Server) is the computer owner or administrator.

Can't connect to the remote computer?

First of all, check if the remote computer is accessible from your device over the network, and the default Remote Desktop port (TCP 3389) is responding (and not blocked by firewalls). If the DNS name is not resolved properly, check your DNS settings or try connecting to a remote host using its IP address.

How do I fix unable to connect to remote server?

Solution 1: Restart Driver Easy The problem can be caused by temporary disconnection from the server. When you run into this error, you can try to restart Driver Easy and see if the problem resolves. Solution 2: Ping Checking 1. Press Win+R (Windows key and R key) combination to open the Run dialog box.

Why is my AT&T remote not working?

Check cables - Check for a snug and secure connection of the video cables between your TV, Gateway, and your receiver. Also, make sure your TV's input settings match the type of cable you are using. Restart your receiver - Hold down the POWER button for 10 seconds then press it again to restart.

Why is remote desktop not working Windows 10?

Right-click “This PC” > “Properties.” Select “Remote Settings” from the System window. Go to the “Remote” tab in “System Properties,” select “Allow remote connections to this computer.” Uncheck “Allow connections only from computers running Remote Desktop with Network Level Authentication (recommended)”.

How do I resolve an RDP problem?

To resolve this problem, determine which application is using the same port as RDP. If the port assignment for that application cannot be changed, change the port assigned to RDP by changing the registry. After you change the registry, you must restart the Remote Desktop Services service.

Why is remote desktop not working in Chrome?

Another cause why the users have issues using Remote Desktop in Chrome is that not enough permissions are granted to the application. Whenever a utility or application tries to give the control of the computer to another entity, Windows automatically requires that you provide permissions.

What is remote desktop?

This is like all other remote desktop applications where you have to pair two computers using a PIN and then initiate the sharing. Innovation in the utility is that you don’t have to download a full application. Instead, this utility is available in Extensions store in Chrome and makes you download a mini Chrome application. Google also released a web version of the utility recently.

How to delete Chrome folder?

Once in the Application data, search for Google > Chrome. Delete the Chrome folder from the directory.

How to uninstall Google Chrome?

Once in the application manager, locate Google Chrome, right-click on it and select Uninstall.

What does it mean when you haven't seen permissions?

If you haven’t seen the permissions window, it is likely that it is at the background of your current window. This was the case for several users where they accidentally ignored the window.

Is Chrome OS available on Chromebooks?

Chrome OS Update: Chrome OS is available in Chromebooks made by Google. Since it is still in the development phase, there are several instances where there are bugs induced. Updating it to the latest software usually resolves the problem.

Why is Chrome Remote Desktop so old?

The Chrome Remote Desktop tool is almost a decade old but because it is a browser-based tool, it can run into all sorts of problems that prevent a connection from being established. Uninstalling and reinstalling the app will fix the problem in many cases.

How old is Chrome Remote Desktop?

The Chrome remote desktop app is nine years old and still holds up well against lots of remote access solutions. It works with the Chrome browser and also exists as a stand-alone app.

How to check if a remote system is stable?

1. Check connection. The internet connection on both the host and the remote system must be stable. Make sure that your own system is able to access the internet and have someone verify the same on the remote system. Open a command line tool on the system e.g. on Windows 10 open Command Prompt, on macOS, open Terminal.

Does Chrome Remote Desktop need permissions?

The Chrome Remote Desktop tool needs certain permissions to work. On Windows 10 , it asks for all permissions when it is installed. On macOS, the permissions are asked for only when needed. Regardless which system you’re on, make sure that you’ve granted the tool all the permissions it needs and then try establishing a connection.

Can Chrome be installed on both computers?

Chrome installed on both systems. The Chrome remote desktop tool installed on both systems and signed into the same Google account. It’s simple enough to set up but sometimes the connection fails to establish.

Can you remotely connect to two computers?

Remote access is an incredible tool when it comes to troubleshooting a system and you do not have physical access to it. Unfortunately, setting up a remote connection between two computers isn’t always the easiest, especially if the two systems are running different operating systems. There are lots of apps that aim to make this simpler ...

Is Chrome Remote Desktop cross platform?

Chrome Remote Desktop remains one of the easiest cross-platform remote access tools. It may run into problems now and then but troubleshooting them is easy. With complex remote access tools like TeamViewer, users end up going through network settings they are unfamiliar just to set the tool up. Troubleshooting a tool like that is all the more frustrating. Chrome Remote Desktop may take a few tries to get going but it offers a stable connection otherwise, and trouble connecting is rare as it is.

How to remotely access Chrome?

You can set up remote access to your Mac, Windows, or Linux computer. On your computer, open Chrome. In the address bar, enter remotedesktop.google.com/access. Under “Set up Remote Access,” click Download . Follow the onscreen directions to download and install Chrome Remote Desktop.

How to access a computer remotely?

Access a computer remotely. On your computer, open Chrome. In the address bar at the top, enter remotedesktop.google.com/access, and press Enter. Click Access to select which computer you want. Enter the PIN required to access another computer. Select the arrow to connect.

How to remove a computer from Chrome?

On your computer, open Chrome. In the address bar at the top, enter remotedesktop.google.com/access, and press Enter. Next to the computer you want to remove, click Disable remote connections .

What happens if someone shares your remote access code?

If someone has shared their remote access code with you, you can remotely offer support.

How many times does the access code work?

The access code will only work one time. If you are sharing your computer, you will be asked to confirm that you want to continue to share your computer every 30 minutes.

Is remote desktop fully encrypted?

For your security, all remote desktop sessions are fully encrypted.

Can you have more than one session on Chrome?

Tip:Your desktop environment may not support more than one session at a time. In this case, we recommend that you use different desktop environments for your Chrome Remote Desktop session and your local session, or use the session chooser.

What is Chrome Remote Desktop?

Whether you need to access your work computer from home, view a file from your home computer while traveling, or share your screen with friends or colleagues, Chrome Remote Desktop connects you to your devices using the latest web technologies.

How to remotely connect to a computer?

The easy way to remotely connect with your home or work computer, or share your screen with others. Securely access your computer whenever you're away, using your phone, tablet, or another computer. Share your screen to collaborate in real-time, or connect with another computer to give or receive remote support. Access my computer. Share my screen.

How to fix remote device not accepting connection?

Here is how to do that: Step 1: Press the Windows + R keys to open the Run dialogue box. Then, type inetcpl.cpl and click the OK button. Step 2: Click the Connections tab and click ...

How to reset Internet Explorer?

Step 1: Open Internet Explorer. Step 2: Click the gear-like Settings icon at the top-right corner, and select Internet options. Step 3: Click the Advanced tab, and click the Reset... button to reset the Internet Explorer browser settings. You can also click the Security tab in the Internet Options window, and click Reset all zones ...

Solution 1: Disabling Proxy Settings

If you use proxy settings for your work or university, it is possible that this is causing the issue. Proxy settings provide another path for the internet to work. This implementation is mainly done in institutions or workplaces who don’t allow full internet access or monitor it.

Solution 2: Resetting IE Settings

Another solution which worked for many people was resetting the IE settings. It is possible that the internet explorer settings are not configured properly and this might be causing the issue at hand. Backup your bookmarks and other settings as they might be lost in this solution.

Solution 3: Disabling Antivirus Software, Firewall, and Content Blockers

We can try disabling your Firewall and check if the problem gets solved. Windows Firewall monitors your incoming and outgoing internet data and packets. It also blocks some connections or some applications from installation if they don’t fulfill its criteria. You should also disable any antivirus software which is enabled on your computer.

Solution 4: Using Command Prompt

If you are trying to access a server in a specific domain, you might encounter this error. In this instance, it means that the remote connection to the target address failed. We can try executing an elevated command and check if this solves anything.

All Replies (14)

Please explain the problem in detail. What happens? What are the exact error message (s) ?

Chosen Solution

Suddenly after a week of rest this issue has disappeared! The Chrome Remote Desktop service is working with FF. Hard to guess what's changed, but probably Google changed something since I'm using the same FF version.

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Overview

Set up remote access to your computer

  • You can set up remote access to your Mac, Windows, or Linux computer.
    1. On your computer, open Chrome.
  • 2. In the address bar, enter remotedesktop.google.com/access.
    3. Under “Set up Remote Access,” click Download .
See more on support.google.com

Share your computer with someone else

  • You can give others remote access to your computer. They’ll have full access to your apps, files, …
    1. On your computer, open Chrome.
  • 2. In the address bar at the top, enter remotedesktop.google.com/support, and press Enter.
    3. Under “Get Support, “ click Download .
See more on support.google.com

Access a computer remotely

  • 1. On your computer, open Chrome.
    2. In the address bar at the top, enter remotedesktop.google.com/access, and press Enter.
  • 3. Click Access to select which computer you want.
    4. Enter the PIN required to access another computer.
See more on support.google.com

Remove Chrome Remote Desktop

  • Windows
    1. On each computer where you want to remove Chrome Remote Desktop access, remove the app:
  • Go to Control Panel Programs Add/Remove Programs.
    Find the "Chrome Remote Desktop" application.
See more on support.google.com

Troubleshooting tips

  • If you're having problems with Chrome Remote Desktop, try these tips:
    • You need to be connected to the Internet to share or access a computer. If the page won't open, check your computer’s network settings.
  • • Antivirus software might prevent you from using Chrome Remote Desktop. If you are having pr…
    • Outbound UDP traffic
See more on support.google.com

Improve Chrome Remote Desktop

  • To learn how to improve Chrome Remote Desktop, Google collects and stores some anonymize…
    To learn more about Chrome Remote Desktop, view our Chrome Privacy Notice and Google Privacy Policy.
See more on support.google.com

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