Why GoToAssist for remote support?
Keep customers and remote employees on-the-move with a remote support experience that’s better for both agents and end users alike. With GoToAssist, it’s easier to resolve issues fast and without frustration, to get customers and employees back to doing what matters. Remote support software you can count on. GoToAssist, will be there for you.
What's new in GoToAssist?
GoToAssist is now RescueAssist with 2x faster Remote Support. Start a remote support session in 15 seconds flat. Use 8-32 characters. Use at least 1 number and letter.
What is a remote access solution?
Remote access solution for easy access to all your devices, files, applications, and information. Enterprise-ready remote support solution for securely connecting to devices on any network, from anywhere. Remote support solution for on-demand and unattended support across devices.
What can Goto connect do for You?
Add dark web protection and emergency access for better peace of mind. Protect every access point while seamlessly connecting employees to work. Improve employee security without compromising ease of use. Secure your sensitive data and simply, safely share important passwords. "Unifying everything into GoTo Connect has been amazing.
How can I access my PC remotely?
Access a computer remotelyOn your Android phone or tablet, open the Chrome Remote Desktop app. . ... Tap the computer you want to access from the list. If a computer is dimmed, it's offline or unavailable.You can control the computer in two different modes. To switch between modes, tap the icon in the toolbar.
What is GoToAssist remote?
GoToAssist enables remote view of iOS devices and Android devices plus remote control of Android devices, so technicians can troubleshoot issues from the same web-based console that they're already using for desktop support. Expand Your Mobile Support Capabilities.
Is GoToMyPC owned by LogMeIn?
LogMeIn and GoToMyPC are both housed under the LogMeIn family of products. Last year, Citrix spun off the GoTo set of products in June, and by the end of the year they merged with LogMeIn.
What is GoToMyPC used for?
GoToMyPC is for individuals who need remote desktop access to 1-20 computers. It's an easy and secure remote-access solution that enables you to conveniently access email, files, programs and network resources from home or the road.
Is GoToAssist malware?
GoToAssist is legitimate software that is often misused by scammers. They use it to remotely connect to computers and install unwanted software.
Is GoToAssist free?
Sign up for a free 7-day trial of GoToAssist and you will be able to use GoToAssist and its mobile device support capabilities during the trial. We will notify you before your trial expires and you can decide to subscribe to a paid plan or let your trial expire.
Is LogMeIn and GoTo Meeting the same?
BOSTON, Feb. 2, 2022 -- LogMeIn, Inc., a recognized leader in remote-work technology, announced today it has rebranded as GoTo to reflect its deep dedication to making IT easy, anywhere.
What does GoToMyPC cost?
GoToMyPC Pricing Plans. GoToMyPC offers three pricing plans: The $35 per computer per month Personal plan, the $66 for two computers per month Pro plan, and the $140 per month Corporate plan. The Personal plan is designed for a single user that needs access to an unlimited number of computers.
When did LogMeIn become GoTo?
February 2, 2022The company was founded in 2003 and based in Boston, Massachusetts, and rebranded from LogMeIn to GoTo on February 2, 2022.
What is better than GoToMyPC?
Top 10 Alternatives to GoToMyPCTeamViewer.AnyDesk.RemotePC.Chrome Remote Desktop.VNC Connect.ConnectWise Control.Splashtop Business Access.BeyondTrust Remote Support.
Can GoToMyPC wake sleeping computer?
The Wake-on-LAN feature enables GoToMyPC Corporate users to wake offline computers that are in sleep (Windows and Mac) or powered-off (Windows) mode and plugged in to a power source (i.e., not running on battery alone).
What is GoToMyPC viewer?
0:097:08GoToMyPC - Key Features - YouTubeYouTubeStart of suggested clipEnd of suggested clipComputer GoToMyPC allows printing of remote documents from a local printer.MoreComputer GoToMyPC allows printing of remote documents from a local printer.
How much does GoToAssist cost?
GoToAssist PricingNamePriceGoToAssist$55/month (billed annually)GoToAssist Concurrent$99/month(billed annually)
What is GoToAssist corporate Do I need IT?
GoToAssist Corporate is a web-based technology that allows you to instantly connect to your customer's desktop and control his or her mouse and keyboard to resolve problems quickly and effectively.
How do I use GoToAssist on Mac?
Hi! Welcome to GoToAssist Remote Support v5 HelpOpen Sytem Preferences.Select Security & Privacy > Privacy > Accessibilty.To be able to make changes, in the bottom-left corner click the lock icon.When prompted, log in.Add the GoToAssist Remote Support application to the list and tick the box next to it.
How do I set up GoToAssist?
Set up from the customer's computer via FastSupport.com Go to https://fastsupport.gotoassist.com/unattended. Click Set Up Unattended Support. Once the GoToAssist Customer desktop application has downloaded click on it to open and run the installer. Note: For Windows user, click Yes if prompted by User Account Control.
Endlessly customizable. Amazingly flexible. Shockingly simple
Add toll-free numbers or port your current ones. Implement a company-wide phone tree directory. Set up an auto-attendant to route calls. The right call flow moves business forward.
GoTo powers new ways of working
When facing a huge transition to online working and learning, GoTo customers rose to the challenge.
Case Study: Dartmouth College
Discover how Dartmouth College community was empowered to stay productive no matter what.
Case Study: PeopleKeys
GoToMeeting and Lastpass gave PeopleKeys the tools they needed for easy, reliable and secure virtual trainings.
Ready. Set. GoTo
From one-to-one phone calls to worldwide webinars, GoTo's suite of trusted tools keep every part of your business connected.
Resolve issues with quick, effective end-user troubleshooting
Sure, work still happens at an office desktop – but it also happens on remote desktops, on mobile, on tablets and beyond. Support every device to keep everyone working.
Because every business should offer award-winning support
With GoTo Resolve, small businesses can provide fast, consistent IT support in real time to keep employees up and running. Now, agents have the tools they need to fix issues, fast.
GoTo support products are
Our top-rated products are easy to set up and even easier to use for everyone on the team.
Personalize and streamline the IT and employee experience
Agents choose from a modern web browser or a classic desktop console. Employees are guided through the agent join flow with intuitive visual cues. Now everyone feels supported.
Make support simpler and more cohesive than ever
With ticketing, ad-hoc remote support, and unattended remote access all in one platform, agents no longer need to switch between app windows and logins to troubleshoot issues.
Pair the support you need with security you can rely on
When your reputation is on the line, only the highest level of security will do. Bulletproof your business with enterprise-grade security that keeps your users and your business safe.
Stay the course and keep business running smoothly
Flexible support tools fit right into your current business ecosystem. Connect seamlessly to the tools you already use with built-in integrations and robust, open APIs.
Access Your Work from Home
Instantly work on your files, applications, programs and network – just as if you were at your desk.
Increase Productivity
Access everything you need to get your job done securely and provide exceptional service for your colleagues, customers, or teams away from the office.
Enhance Security
Stay secure with banking-grade 256-bit AES encryption, multi-factor authentication, dual passwords and host-level access code.
What sets GoToMyPC apart from other solutions
the most Accessible remote access program on the market with a clean, easy to navigate dashboard.
Remote access from your iPad, iPhone, Android or Kindle device
Stay productive wherever you go using your preferred mobile device. Now work is just a tap away with precious mouse control, screen zoom and full keyboard access. With GoToMyPC mobile apps, you can connect over 3G, 4G and Wi-Fi networks. Learn More >
Faster, Frictionless, and Better Than Ever
Keep customers and remote employees on-the-move with a remote support experience that’s better for both agents and end users alike. With GoToAssist, it’s easier to resolve issues fast and without frustration, to get customers and employees back to doing what matters.
Agent Console
Quickly and easily start a support session from the browser or desktop app.
File Transfer
Securely send and receive files in a live or unattended support session, which is useful for applying patches, updates and more.
Remote Diagnostics
Easily access your customer’s system information, including hardware and software configuration.
What is Enterprise Ready Remote Support?
Enterprise-ready remote support solution for securely connecting to devices on any network, from anywhere.
Is GoToMeeting a company?
GoToMeeting as a company has actually allowed us as a company to stay connected even more.
