Remote-access Guide

gotomypc remote access instructions

by Agustin Lind I Published 2 years ago Updated 1 year ago
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Setting up a computer for remote access with GoToMyPC is fast and straightforward. Just log into your GoToMyPC account online from the computer you want to access and download the remote control software. You’ll be prompted to create a password for future access to that desktop. Once that’s done, you can connect from any remote device.

You first log in to GoToMyPC using your email address and personal password. Then, when you select the computer you want to access, you must enter a second password, the computer's unique access code, to complete the connection. An access code is required for all connections.

Full Answer

How do I log in to my GoToMyPC account?

From any other computer with Internet access – whether in the next room or another country – go to www.gotomypc.com and log in with your username and password. Click the Connect button next to the computer you wish to access and enter your access code.

How do I install GoToMyPC on a host computer?

Go to the Host Computer. Go to the host computer on which you want to install the GoToMyPC software. (If you are not sitting in front of that computer, please go there now.) When you are ready, click the "Continue" button.

Can GoToMyPC be used to access materials on a remote computer?

Note:GoToMyPC software may be used to access materials on a remote computer. It is licensed to you only for access to remote computers which you are authorized to access or make use of, and for access to non-copyrighted materials, materials in which you own the copyright, or materials you are authorized or legally permitted to access.

How do I set up remote printing with GoToMyPC?

This requires the GoToMyPC startup preference to be set to start automatically. Before you begin setting up remote printing, make sure GoToMyPC is set to start up automatically: Right-click the icon in the system tray of your host PC and select Preferences > Host. Under Start GoToMyPC, check “Automatically” and select “After startup.”

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How do I access my computer from GoToMyPC?

How can I connect to my host computer?Go to www.GoToMyPC.com.Click Log In in the top right corner.Log in using your GoToMyPC email address and account password.If prompted, choose the account you want to access and click Go. ... Locate the desired computer and click Connect.More items...

How do I transfer GoToMyPC to another computer?

Uninstall GoToMyPC from your computer. Go to the new computer that you would like to install GoToMyPC on and log in at https://www.GoToMyPC.com/members/login.tmpl. Click Add Computer and Install GoToMyPC.

Why is my GoToMyPC not working?

Establish a Successful GoToMyPC Connection Many issues can be resolved by simply rebooting your host computer. If you are not by your host computer, this might require you to phone or email someone who can reboot it for you. You may see an error message if GoToMyPC is unable to establish a connection to the servers.

What is the difference between GoToMyPC and LogMeIn?

LogMeIn's extensibility is useful for those who need to deliver managed IT services. GoToMyPC, on the other hand, may be more useful for corporate, financial, or health-related industries that give employees access to sensitive information, but don't want to share it via public cloud or physical storage.

How can I access other computers on my network?

Step 1: Connect two Computers using an ethernet cable. Step 2: Click on Start->Control Panel->Network and Internet->Network and Sharing Center. Step 3: Click on option Change Advanced Sharing Settings in the upper-left side of the window. Step 4: Turn on file sharing.

How do I transfer files from GoToMyPC?

To transfer files with the GoToMyPC ViewerClick the File Transfer button from the Viewer.Select whether you want to send a file to or receive a file from your host computer.Browse to the folder where the file is located, select the file and initiate file transfer by pressing either Send or Receive.

What does Unable to connect to host mean?

This error indicates that your web server did not accept our TCP connection request, and hence the HTTP Request could not be performed.

Why is GoToMyPC so slow?

A lack of system resources can slow down the speed and performance. If you are on an older operating system, reboot the host computer to clear and release memory. Improvement internet speed - Your internet service provider (ISP) may have a slow upload speed but a fast download speed.

Why is my LogMeIn not working?

Tip: One common reason for failed login is that users enter their LogMeIn ID and password, not their computer user name and password. See also How do I Authenticate my Session?. Another common reason is when your host is on a network domain in which case you have to enter the domain name as well.

Is GoToMyPC a VPN?

Is GoToMyPC a VPN? Nope, it's not a VPN. VPNs offer secure and private connections to the internet by routing your traffic through different servers around the world.

How secure is GoToMyPC?

Yes, your GoToMyPC remote access sessions are completely private and secure. All data, including screen images, file transfers, keyboard and mouse input and chat text, is fully encrypted from end to end using 128-bit Advanced Encryption Standard (AES) encryption.

How much does LogMeIn cost per month?

How Much Does Logmein Pro Cost?LogMeIn Pro PlansIndividualsSmall BusinessesCost$30/mo$129/moNumber of Computers3 Remote PCs10 Remote PCs

How do I transfer files in logmein?

Transfer Your Files Next time you need a file, connect to your computer at www.logmein.com and drag it over to your local desktop.

How do I install GoToMyPC on my host computer?

1:053:40GoToMyPC - Add and Remove Host Computer - YouTubeYouTubeStart of suggested clipEnd of suggested clipAccount control click yes to launch to go to my PC Installer window click Next and wait for theMoreAccount control click yes to launch to go to my PC Installer window click Next and wait for the installation to. Complete.

How do I transfer files?

Option 2: Move files with a USB cableUnlock your phone.With a USB cable, connect your phone to your computer.On your phone, tap the "Charging this device via USB" notification.Under "Use USB for," select File Transfer.A file transfer window will open on your computer.More items...

Can I use GoToMyPC on Chromebook?

Please note that GoToMyPC does not support Chromebooks.

Access Your Work from Home

Instantly work on your files, applications, programs and network – just as if you were at your desk.

Increase Productivity

Access everything you need to get your job done securely and provide exceptional service for your colleagues, customers, or teams away from the office.

Enhance Security

Stay secure with banking-grade 256-bit AES encryption, multi-factor authentication, dual passwords and host-level access code.

What sets GoToMyPC apart from other solutions

the most Accessible remote access program on the market with a clean, easy to navigate dashboard.

Remote access from your iPad, iPhone, Android or Kindle device

Stay productive wherever you go using your preferred mobile device. Now work is just a tap away with precious mouse control, screen zoom and full keyboard access. With GoToMyPC mobile apps, you can connect over 3G, 4G and Wi-Fi networks. Learn More >

Do you receive an email with GoToMyPC?

Note: You will receive an email with your GoToMyPC End-user Account details if none exists in our records .

Does remote deployment work on Mac?

The remote deployment feature works only with Windows hosts (not applicable for Mac hosts).

Can IT admins remotely install GoToMyPC?

IT-admins can remotely install and configure GoToMyPC on a large number of computers in their organization and grant remote access to employees even without being physically present.

What is GoToMyPC?

GoToMyPC allows you to control a PC from a remote location. For example, you could control your PC at work from your home computer. These instructions take you through the steps you follow each time you use GoToMyPC.

How does GoToMyPC work?

GoToMyPC allows you to connect to your PC from anywhere there is an Internet connection. You go to a Web page, enter an Email address and passwords. Once connected, you control the other PC with your mouse and keyboard.

How long does it take for GoToMyPC to disconnect?

GoToMyPC will disconnect automatically after displaying a warning prompt if you have not done anything for 15 minutes. You can change this setting in Tools | Preferences.

Where is the GoToMyPC icon?

The PC you want to control must have a subscription to GoToMyPC and have the GoToMyPC icon showing in the taskbar at the bottom of the screen.

How to open Time Matters?

To open Time Matters, double-click on the Time Matters icon on the desktop.

How to access GoToMyPC?

You first log in to GoToMyPC using your email address and personal password. Then, when you select the computer you want to access, you must enter a second password, the computer’s unique access code, to complete the connection. An access code is required for all connections.

What is GoToMyPC?

GoToMyPC is a web-based screen-sharing product that allows you to access your computer from any other Internet-connected computer in the world. With GoToMyPC, you have the flexibility to work where, when and how you want. Use your computer’s programs and applications, read and send email, edit files and access network resources ...

How to get GoToMyPC on iPad?

From your iPad or iPhone, open the App Store and select GoToMyPC. Tap the FREE button, then tap it again after it changes to INSTALL.

How to use desktop shortcut on Mac?

Desktop Shortcut adds a shortcut icon to your Mac or PC that sends you straight to the Enter Access Code window. Allow the use of Direct Connections for better in-session performance. Right-click the icon and select Preferences or click View and select Preferences in the GoToMyPC Viewer window.

How to improve GoToMyPC?

Fine-tune your GoToMyPC performance. Right-click the icon and select Preferences or click View and select Preferences in the GoToMyPC Viewer window. In the Performance tab, choose 256 Colors under Color Quality and move the Performance marker all the way to Better Speed. Close any programs that you’re not using, especially instant-messaging programs, streaming content or anything else that bogs down your bandwidth and system resources. If you’ve had several programs open, it might be best to reboot your host computer and give the system resources a fresh start. Turn off the Sound function in GoToMyPC. Simply left-click the speaker icon in the top right of the Viewer window and select Sound Off. If you often connect to your computer from another private Mac or PC, then you can skip the usual browser/password login page and start your initial connection faster with Desktop Shortcut. Desktop Shortcut adds a shortcut icon to your Mac or PC that sends you straight to the Enter Access Code window. Allow the use of Direct Connections for better in-session performance. Right-click the icon and select Preferences or click View and select Preferences in the GoToMyPC Viewer window. In the Connections tab, select “Allowed between Any Two Computers” or “Only Allowed within Your Network.”

How long is GoToMyPC free?

Anyone who has not previously subscribed or tried GoToMyPC is welcome to try it free for 7 days. Just click the appropriate link below to get started.

What to do if you forgot your GoToMyPC password?

You will receive an email with instructions to change your password. Remember, your log-in password is the password you use to log in to your GoToMyPC account. Each computer on your account also has a unique access code that you must enter in order to connect. Read more about how to reset your access code below.

Get Started

Learn all about installing and using GoToMyPC Antivirus powered by Bitdefender.

Troubleshoot

Learn how to view GoToMyPC session diagnostics and how to fix the most common issues.

Resources

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