What is UCM remoteconnect?
By providing a full eco-system of remote collaboration tools, services and management for the UCM6300 series, UCM RemoteConnect is the ideal platform for any organization looking to securely support remote workers.
What is the ucm6300 ecosystem?
The UCM6300 ecosystem consists of the Wave app for web and mobile, which provides a hub for collaborting remotely, and UCM RemoteConnect, a cloud NAT traversal service for ensuring secure remote connections. The UCM6300 series also offers cloud setup and management through GDMS and an API for integration with third-party platforms.
What is the companion cloud service for the ucm6300 series?
It offers a companion cloud service for the UCM6300 series that provides always-on, automatic NAT firewall traversal to ensure secure connections by remote users. Resources (firmwares, documents, etc...)
What is Grandstream conferencing?
Grandstream’s conferencing solutions bring the functionalities and benefits of flexible and powerful conferencing devices to business of all sizes. These ground breaking solutions are packed with features to modernize an organization’s communications. Check out our solutions guide to learn more.
What is the Grandstream Wave app?
Our free Grandstream Wave app is a great solution for allowing remote or roaming staff to make/receive work calls on their personal mobile devices, without having to use their personal wireless plans. Available for Android and iOS, Grandstream Wave is very easy to setup. If the organization uses a UCM series IP PBX, the UCM series will email a barcode to the user to scan for their app to be configured. This free softphone app works with any SIP account, and we have built pre-configured settings for hundreds of service providers into the app as well.
What is GWN.Cloud?
GWN.Cloud is Grandstream's free cloud Wi-Fi access point management platform. This allows a business to configure and manage an unlimited number of APs from a cloud-based interface accessible on a mobile device or PC. GWN.Cloud is ideal for setting up and managing remote Wi-Fi networks and APs. GWN.Cloud offers a centralized Wi-Fi network management platform for an entire enterprise, not just a single site.
What is a GWN7602?
Our new GWN7602 offers the perfect AP and network switch for a remote office or worker. Our APs can be managed and deployed remotely using GWN.Cloud, and then the APs can be integrated back with the office network later on. The GWN series is ideal for creating voice/video-over-WiFi deployments with our Wi-Fi IP phones as they offer built-in QoS to prioritize these devices and include advanced roaming support.
What is the Spanish government using for video conferencing?
During the COVID-19 pandemic, the Spanish government has been utilizing Grandstream’ s video conferencing solutions to hold critical meetings with cabinet members. Pedro Sanchez, the prime minister of Spain (pictured left) is coordinating his country’s Coronavirus response using the GVC3200, GAC2500 and IPVideoTalk Meetings platform.
What is GDMS software?
The Grandstream Device Management Software (GDMS) is the ideal solution for managing and monitoring remote Grandstream devices. It provides a cloud interface that can be accessed from anywhere to control device management, account management, device configuration, firmware upgrades, device monitoring, statistical analysis - individually or in batches of devices by site, group and model. Even if the organization runs their business on our UCM series of IP PBXs, GDMS offers the best solution for on-going management as it requires no port forwarding to enable remote access, is more flexible with real-time alerts and offers additional maintenance tools and reports. Visit www.gdms.cloud to sign up.
The Basics of UCM RemoteConnect
UCM RemoteConnect is a powerful tool for any Grandstream installer to have in their offering. It expands the UCM6300 Ecosystem with two critical functions, UCM6300 series cloud management and NAT firewall traversal to a UCM6300 for remote users. Together, these two features make cloud management of an entire deployment a possibility.
Registering a UCM6300 IP PBX
Once a Grandstream Device Management System account has been created, UCM RemoteConnect can be accessed and UCM6300 series IP PBXs can be added and managed. From the GDMS dashboard, navigate the left bar menu and click on the “UCMRC” tab. There are three options.
Viewing, Configuring, and Managing a UCM6300 UCM IP PBX
Now that the UCM6300 IP PBX is registered to UCM RemoteConnect and organized into one of your sites, it can now be viewed, configured, and managed. Through the UCM Device tab on GDMS, an installer can view all the UCM6300’s that they have deployed and registered to UCM RemoteConnect.
Ongoing Management of UCM RemoteConnect
With the UCM6300 IP PBX added to UCM RemoteConnect and remote devices registered and connected to the UCM via the NAT firewall traversal feature, all that is left is to monitor and manage UCM RemoteConnect.
Combining the Best of Cloud and On-Premise Solutions
UCM RemoteConnect bridges the gap between an on-premise solution and cloud-based use/management. Installers and IT teams can take advantage of the system's tool to configure, manage, and monitor their UCM6300 series IP PBXs across all of their deployment sites.
What is DDNS in UCM6XXX?
In environments where public static IP is not available, customers may use DDNS (Dynamic DNS) to avoid the need to assign allocated dynamic public IP each time on UCM6XXX (NAT settings) and on client sides when public IP is updated from the provider.
Does UCM6XXX have NAT?
When the UCM6XXX is on a public IP communicating with devices hidden behind NAT (e.g., broadband router), NAT parameter needs to be enabled on extensions to use on remote phones (enabled by default). Note: If there is one-way audio issue, usually it's related to NAT configurationand RTP ports.