Connecting remotely Ensure you have network connectivity either using your home Wi-Fi or cellular data. Most Griffith applications such as email, Learning@Griffith, the library and standard software Microsoft Word and Microsoft Teams can be accessed using your sNumber login.
Full Answer
What is the Griffith access service?
This service assists with connection to Griffith systems from off campus. This service allows access to restricted services such as library resources and files on G: and H: drives. There is no cost associated with the use of this service.
Will remote ad work on my Griffith computer?
Remote AD has been successfully tested on standard Griffith staff Windows computers. It will usually—but not always—work on non-Griffith computers. Alternatively, staff may access G or H drive via network storage. Remote AD is included as standard software. Click on the Connect to G drive shortcut on your desktop.
How do I get tech support at Griffith University?
Book an appointment for an in-person tech support session. Assistance with connection to Griffith systems from off campus, this service allows access to restricted services and files on the G and H drives. This service assists Griffith staff and students to access a variety of University Services, such as email, the internet and G and H drives.
How do I Map my G and H drives on Griffith?
G and H drives Map your G and H drives while you are connected to Griffith Wi-Fi or working from home via a VPN connection. 2. Access your network storage Access your network drives via Fileway when working from home with a VPN connection. 3. Set-up G drive on your mobile
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What is Griffith's virtual meeting room?
Griffith’s Virtual Meeting Room (VMR) are dedicated virtual meeting spaces where multiple participants, both internal and external, can call in using video and/or voice to collaborate in a single conference call. Participants dial into a virtual meeting room and are automatically connected, removing the need for one person to setup the video conference. Virtual meeting rooms can be secured with a PIN for private meetings.
What training is available?
We suggest starting with training on Griffith's online tools if you have never worked remotely at Griffith. Discover what online tools are best for the work you do.
Do you need to update your Griffith password?
If you have stored or are signed into any applications with your old Griffith password, you will need to update each one with your new password.
Can you use a Griffith device for work?
Where possible it is preferred that you use your Griffith managed devices for work related tasks, should your role entail sensitive activities such as managing finances, patient or health records you must use a Griffith managed device. Should your role not deal with sensitive data or systems you should consider the following before using a personal device:
Does Jabber work on Griffith phone?
Jabber will only work for staff members who have their Phone Profile set up on their Griffith extension / video phone. It is optional for you to install the Jabber software on your computer. Find out more. NOTE - Please do not forward your work phone due to limited phone line capacity.
What is remote AD?
Remote Active Directory (AD) maps your G, H and Y drives to your Windows computer. This enables staff to access files as you would normally from your office.
Do all staff have a Y drive?
Note: Not all staff will have a Y: drive.
Remote Access Request
If you have approval from your line manager to work from home, please use this form for remote access requests. If you do not have your own device you can also request a laptop on the same form. Please note very limited laptop numbers available and requests will be prioritised based on organisational wide needs.
Ergonomic Home Workspace
We are developing policies regarding working remotely; this page will be updated as information develops.
Diverting or accessing your desk phone from off campus
There are a number of features available for remote workers to stay in contact, have your desk phone diverted to another number, checking voicemails, recording new greetings etc. Please see this document for more information.
Accessing the network drives and Scholar using your College desktop PC remotely
When working remotely using your College desktop PC this video guide will show you how to connect to the network drives and Scholar.
Adding a remote desktop shortcut to your desktop
This video guide will show you how to add a remote desktop shortcut to your desktop for easy access to our remote server.
Using remote desktop
This video guide has some tips on how to use remote desktop alongside your own desktop.
Creating a Cyber Secure Home
That SANS Institute has produced this short video on Creating a Cyber Secure Home which offers some simple, practical steps for securing your home network.
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Our goal is to deliver an experience that is specifically tailored to the demands of your company. We take pride in offering competent client service regardless of budget. We assure you that you will be pleased with the results of our services.
Remote IT Support
With remote IT services, you can get guidance right away through remote access.
How can we help you?
Find answers and guidance to frequently asked questions in the Griffith IT knowledge base.
IT Service Status
For students on alternative calendars such as QCGU, 6 week (accelerated online), medicine, dentistry, midwifery and nursing, please reference the trimester calendar for our service hours.
Need help?
Access the Service Catalogue to see the full list of available services.
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Can the 12-month grace period for filing your patent application be extended? Yes, it can – but subject to the facts.
