Remote-access Guide

group health remote access

by Chase Zboncak MD Published 3 years ago Updated 2 years ago
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What is the Kaleida Health Remote Access Gateway?

The Kaleida Health Remote Access Gateway gives you web-based access to Kaleida Health Citrix resources. Remote Access Gateway requires two-factor authentication. This access is ONLY available from OUTSIDE the Kaleida Health network.

What is 24/7 access to a doctor?

24/7 access to a doctor for non-emergent medical problems from the convenience of your smart phone. Non-emergent conditions such as cold and flu symptoms, bronchitis, allergies, poison ivy, sinus or ear infections. Great for when you need quick care on the go!

What is the Group Health Cooperative?

The Cooperative is dedicated to improving the quality of health care throughout western Wisconsin. Whether you need health care right away or just have some questions, we are here. With Group Health Cooperative of Eau Claire you have options when it comes to your health.

How do I access epic or Atlantic Health email remotely?

Once you are setup with Multi Factor Authentication, you can then proceed to remotely access Atlantic Health Email or Epic through our Citrix connection application using the instructions below.

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How to contact the IT Service Desk?

If you have any questions or require assistance, please contact the IT Service Desk at (716) 859-7777.

Is the ER safe to visit?

With routine disinfecting, the ER is one of the safest places you can visit outside your own home. If you need emergency care, please don’t hesitate to come in or make an appointment online!

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