Remote-access Guide

harbortouch remote access

by Fredrick Kemmer Published 3 years ago Updated 2 years ago
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How can Harbortouch help you turn customers into regulars?

Let us help you turn your customers into regulars. Harbortouch’s Lighthouse TM business management system provides you with remote access to your restaurant POS system 24 hours a day, 7 days a week. Lighthouse enables you to view reports online, make changes to your menu remotely, and manage employee schedules from anywhere.

What is Harbortouch lighthouse?

Harbortouch’s Lighthouse TM business management system provides you with remote access to your restaurant POS system 24 hours a day, 7 days a week. Lighthouse enables you to view reports online, make changes to your menu remotely, and manage employee schedules from anywhere. Now you can work from where you want, when you want.

Who is Harbortouch?

Headquartered in Allentown, PA, Shift4 currently serves over 200,000 merchant customers across the United States. In its efforts to help grow and develop small businesses, Harbortouch ® recently rolled out its strategic unbeatable cloud-based POS system - Harbortouch Bar & Restaurant.

Why choose Harbortouch’s restaurant POS system?

From tracking raw goods to managing all your vendors and purchase orders in a central location, Harbortouch’s restaurant point of sale system will nix your 86 list. It’s more than just X and Z reports when it comes to employee management.

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Is harbortouch free?

Harbortouch offers a 30-day trial of its POS products; however, there is no “free” version. Harbortouch's value proposition is they offer hardware and software with no upfront costs, and then you pay a monthly fee for service and support. You must use Shift4 payments and agree to a one-year contract.

How do you use a Harbortouch POS system?

2:3010:39Harbortouch Restaurant POS System Demo - YouTubeYouTubeStart of suggested clipEnd of suggested clipSystem press the customer button in the upper right corner of the screen. Select a customer from theMoreSystem press the customer button in the upper right corner of the screen. Select a customer from the list. And then press new ticket button.

How do I get out of my harbortouch contract?

Harbortouch does not charge an early termination fee any longer; however, the company does require former customers to return equipment within 15 days of the end of a contract, or else it imposes costly equipment fees.

What is POS system?

A POS system allows your business to accept payments from customers and keep track of sales. It sounds simple enough, but the setup can work in different ways, depending on whether you sell online, have a physical storefront, or both. A point-of-sale system used to refer to the cash register at a store.

Does harbortouch have an app?

‎Harbortouch Tableside on the App Store.

How much is harbortouch cost?

Harbortouch Checkout costs $49/month per terminal. You'll also pay a $20/month service fee, meaning it's functionally the same cost as the Elite system. These costs are in addition to the rates and fees your processor sets for accepting credit and debit cards.

Is harbortouch legit?

Harbortouch is an all-in-one point of sale system for restaurants, retail establishments, and salons with affordable pricing plans and hardware options, but it has a poor reputation for its customer service and payment processing service.

Is harbortouch cloud based?

Lighthouse is Harbortouch's cloud-based back-office portal. It features a dashboard you can customize with tools that support your business's operations.

Is Toast a good POS system?

Toast is a good fit for many types of restaurants. It's NerdWallet's pick for best POS system for restaurants overall, and is an especially good fit for midsize-to-large restaurants, coffee shops, bars and fast-casual dining venues.

What are 5 types of POS systems?

Types of POS systemsMobile point-of-sale systems. Smartphone and tablet POS services can process payments and manage some inventory and customer information. ... Tablet POS systems. ... Terminal POS systems. ... Online point-of-sale system. ... Self-service kiosk POS. ... Multichannel POS systems. ... Open-source POS systems.

How do I connect my POS to the Internet?

Plug an Ethernet cable with RJ-45 connectors into the network port at the back of the POS terminal, and run the cable to the router. Plug the other end of the network cable into the network jack marked "LAN" at the back of the network router.

Do POS systems need Internet?

Most modern POS systems require an Internet connection, at least most of the time, so you'll probably need a modem, router, and associated cables to get online.

What POS system does Cheesecake Factory use?

POSitouchToday POSitouch is the go-to POS system for over 40,000 restaurants in the U.S., South America, Asia, and Europe–including Cheesecake Factory, which has 210 locations across the U.S. However, POSitouch also offers solutions for small businesses, making it one of the more flexible restaurant POS systems on the market.

Is harbortouch cloud based?

Lighthouse is Harbortouch's cloud-based back-office portal. It features a dashboard you can customize with tools that support your business's operations.

Does Shift4 own harbortouch?

As a subsidiary of Shift4 Payments, Harbortouch utilizes Shift4's powerful, secure and reliable processing platform which also powers payments for hundreds of thousands of the most recognizable restaurant, retail, and hotel brands across the country.

Is Harbortouch safe?

Fortunately, Harbortouch has options to provide safer payment options for your customers. Money and card handling can become safer with frequent hand washing and other safety precautions.

Can Harbortouch Skytab take payments?

With Harbortouch Skytab™ servers can input orders and take payments directly from the table. Give your waitstaff a tablet and see the dramatic increase in order efficiency and accuracy.

Does Harbortouch stop spread?

Partnering with Harbortouch will not only stop the spread but will also enable more customers to visit your space and support your business.

Does Harbortouch have remote support?

based customer service and technical support are available 24/7; remote support allows the Harbortouch team to access your system to repair any software issues immediately.

Hardware

Custom Android/Linux Hybrid Operating System. All the heavy lifting is done in the Cloud.

Technology

Small-Business. Perfect for small retail shops, coffee shops, cafes, kiosks, etc.

Other POS Companies

Harbortouch has no issues with the other POS programs on the market; we simply want to make the differences between our program and their programs abundantly clear so you have the opportunity to make the best possible decision for your business.

BENEFIT FROM ADVANCED SOFTWARE WITH TOP-OF-THE-LINE HARDWARE

State-of-the-art POS software provides all the features and functionality needed to support your business while high-end hardware provides the reliability you need.

PROFESSIONAL INSTALLATION, COMPREHENSIVE TRAINING & 24 HOUR SUPPORT

Your POS system will be professionally installed by one of our certified technicians. We provide preliminary onsite training and extensive remote training to make sure you are proficient with your new system. In-house customer service and technical support are available 24 hours a day, 7 days a week.

UTILIZE COUNTLESS TIME AND MONEY SAVING FEATURES

Increase operational efficiency, minimize ordering errors and reduce shrinkage. More accurate employee time tracking reduces payroll while Harbortouch’s reporting capabilities help you decrease accounting and bookkeeping expenses.

ACCESS ROBUST REPORTING & MANAGE YOUR POS SYSTEM REMOTELY

Harbortouch’s powerful LighthouseTM platform provides you with remote access to your POS system 24 hours a day, 7 days a week. Lighthouse enables you to view reports online, make changes to your menu remotely, and manage your employees from anywhere. Now you can work where you want, when you want!

HYBRID CLOUD

Hybrid cloud technology provides the benefits of the cloud such as real-time reporting and redundant back-up while maintaining the advantages of a local system including faster speed and the ability to operate if the Internet goes down.

INNOVATIVE RESTAURANT SOLUTIONS

Tableside Ordering: Harbortouch Tableside TM enables restaurant servers to input customer orders directly from the table via an Android tablet for a dramatic increase in efficiency.

EASIER RESTAURANT MANAGEMENT

Employee Management: Access a complete employee database, showing specific details on each staff member. Track hours worked, edit timesheets, calculate overtime, evaluate sales performance and manage security levels.

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