Remote-access Guide

harmony hub remote access

by Genevieve O'Connell Published 2 years ago Updated 2 years ago
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Can I control Harmony Hub remotely?

Harmony Cloud Access This service allows you to do things such as integrate with voice through Alexa or Google Home, integrate with smart home bridges such as SmartThings, or to use your Harmony App without being on your home WiFi network. This service can be turned on or off in your account.

Can I control my Harmony Hub from my PC?

Harmony Smart Keyboard If your computer supports Bluetooth Harmony Hub may pair and control Windows in this means. If your computer does not support Bluetooth, the Harmony Smart Keyboard USB receiver may be used as a connection between Harmony Hub and Windows.

Can Harmony Hub learn IR commands?

For Harmony to learn the IR commands for this device, you must use the original remote that came with this device or another remote that is able to control it. Select YES to continue. Point the tip of your device's original remote control at the front (top area of the Harmony Hub) as instructed by the screen.

How do I log into my Harmony remote?

On MyHarmony Desktop Software, click Login / Signup, it will open Logi ID page in a browser. On the login screen, you'll be prompted to enter your email credentials. Once complete, you'll be redirected to your Harmony account. If you're using the Harmony mobile app, then tap the MENU icon in the upper left corner.

Is Harmony hub discontinued?

In April 2021, Logitech announced that it was discontinuing all universal remote controls, including the Harmony Hub. The company officials stated they wanted to focus on the core business of computer mice and keyboards, which were flourishing in the work-from-home environment of the COVID-19 pandemic.

Is Harmony hub IR or RF?

Well, the answer is no. All Harmony models, including the new Harmony 300, can only control IR (infrared) devices. Harmony remotes cannot control RF devices.

Does Harmony Hub have IR?

Properly positioning your Harmony Hub or Blaster. Most Harmony remotes control your devices using infrared (IR) signals, meaning that there must be a direct line of sight between the Harmony remote, Harmony Hub or Blaster, and your device's IR receiver.

What is the difference between IR and RF remote controls?

IR stands for Infared and means the remote must be pointed directly at the receiver. RF stands for Radio Frequency and means the remote is multi-directional. Just about every remote that comes with any piece of A/V equipment these days uses an IR based control system.

How many IR blasters does Harmony Hub have?

two IR blastersIt has a hub with two IR blasters but my entertainment equipment is spread across two cupboards with a shelf in each.

Why did Logitech discontinue Harmony?

Logitech has decided that the universal remote market is just too niche to continue and it's a surprising if not heartbreaking conclusion coming from the one company that actually nailed it.

What is the MyHarmony app?

The MyHarmony Desktop program allows you to setup and control supported Harmony remotes from your computer, making it easier to search, pick, and customize how your remote behaves from the comfort of your desktop or laptop.

How do I unlock my Logitech Harmony account?

Recover a lost passwordLaunch the MyHarmony desktop software from your computer.Click Login/Signup.In the Logi Id page, click Forgot Password?Enter the email address associated with your account.You will receive an email titled “Reset your Logi ID password” and follow the instructions to reset the password.

Can I use Harmony remote without hub?

IR remotes do not require the Harmony Hub and control your IR-based devices using an infrared signal. They do not support Wi-fi or Bluetooth smart home devices or Alexa /Google Home. IR-based remotes can like control most devices in your entertainment center, however.

What is MyHarmony on my computer?

MyHarmony is a program developed by Logitech. The most used version is 1.0. 1.257, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins.

How do I put my harmony hub in pairing mode?

How to re‑pair the hub with your remote or keyboardEnsure the hub is powered. Wait 30 seconds after first connecting it to a power supply.Press the Pair/Reset button on the back of the hub.Depending on your Harmony product: Harmony Pro, Elite, and Smart Control remotes: Press the Menu & Mute buttons at the same time.

What is a hub based remote?

Harmony hub‑based remotes work with Harmony Hub and control your devices using a Wi‑Fi or Bluetooth signal, IR remotes do not work with Harmony Hub and control your devices using an infrared signal.

Can you use Harmony on a remote?

Here are some scenarios that may indicate that you need to turn on Cloud Access on your remote. You are not able to use your Harmony App to connect to your Hub when you are not in your home WiFi network . Your Harmony integration with Alexa or Google Home does not work. Your Harmony integration with IFTTT or Yonomi does not work.

Does Harmony work with Alexa?

Your Harmony integration with Alexa or Google Home does not work.

Getting Started with Harmony Hub

Walk through our setup tutorial: adding your home entertainment devices, home control devices, setting up one-touch Activities and learning more about the usage of your remote. Already set up and something's not working? Our troubleshooters and support articles will help set things right.

What's in the box

Harmony Hub is the center of your home entertainment and home control solution. Placed near your television, cable/satellite box, game console and other equipment, it uses Infrared (IR), Bluetooth and Wi‑Fi to control your various devices.

Positioning Harmony Hub

Plug the supplied power adapter into Harmony Hub. The hub takes 30 seconds to power on.

Product features

Add up to 50 Favorite Channels to the Harmony mobile app. Learn more about Adding Favorite Channels.

What happens if you use social login on Harmony?

If you used social login to sign into an existing Harmony account with the same email address, the original Harmony account password will be marked as invalid. This only occurs once when we associate your original account to your social login account.

How to sign into Harmony account?

From the login screen, tap your choice of social login. If you're already logged into your social login account on your device, Harmony will recognize this and verify that this is the account you wish to use. Otherwise, Harmony will prompt you to sign into your social login account. Once complete, you'll be redirected to your Harmony account.

How many devices are in Harmony?

Adding a device that's not found in the Harmony database The Harmony database is stored with over 225,000 devices and is growing each day. However, it may be possible that one of your devices is not yet known

Can you change your email address on Harmony?

Your email address with Harmony should be the same, regardless of the email or social option you would choose to use for login purposes. If you'd like to change the email address associated with your Harmony account, you can do so at any time by following the instructions provided on our changing your user email or user ID article.

Do you need an email address to use Harmony?

We highly recommend that you use a valid email address when creating a Harmony account because if you want to use a new device, factory reset your device or uninstall and reinstall your Harmony App an email verification will be sent to that email in order to login if you are using an iOS device.

Does Harmony reset your password?

Notice. For security purposes, if your Harmony account has an unconfirmed email address, your password will be reset the first time you log in using Facebook or Google. This means if you want to start using the email option again to log in, you'll need to reset your password.

Can you create a social login on Harmony?

You may create and login into Harmony using your email or our social login integrations. In order to use social login, please ensure the email address you have associated with Harmony is the same email you have associated with your social login account.

How to pair Harmony Ultimate to hub?

Sign into your account at myharmony.com, select your Harmony Ultimate from the Remote Gallery and then click Remote and hub troubleshooting, found on the right side of the screen . This will initiate the remote and hub pairing workflow.

What to do if Harmony remote is frozen?

The Harmony remote is frozen or not responding If Harmony stops sending commands or is not responding we recommend rebooting your remote, keyboard or restarting Harmony App. You will not lose any device or Activity information

How long to wait to connect a hub to a power supply?

Ensure the hub is powered. Wait 30 seconds after first connecting it to a power supply.

How many devices are in Harmony?

Adding a device that's not found in the Harmony database The Harmony database is stored with over 225,000 devices and is growing each day. However, it may be possible that one of your devices is not yet known

Can you send IR commands to Harmony hub?

ASSIGN YOUR DEVICE TO THE REMOTE OR A SPECIFIC IR PORT ON THE HUB By default, Harmony hub-based products send IR commands to your devices from the hub, and from both IR mini blasters (if connected) at the same time. IR commands are not sent from the remote, however you may change this

When to send additional commands in Harmony?

Send additional commands when an Activity starts or stops Harmony allows you to configure additional commands to send when an Activity starts or stops . For example, you may want to send 'eject' to your DVD player when you start a Watch a Movie Activity so that you can easily insert a DVD

Does Harmony remote drain batteries?

Harmony remote batteries The battery life in the Harmony remote will vary depending on usage. As your Harmony replaces all of the remotes in your home entertainment center, it is doing the work of multiple remotes which can drain batteries at a faster rate than a single device remote

How does macOS 11.0 Big Sur impact Harmony?

If you are on macOS 10.14 or below and plan to upgrade to macOS Big Sur, you will not be able to use MyHarmony any longer because it is a 32 bit application that is not compatible with the latest versions of macOS. You will have to download and use Harmony Desktop App. Please note that Harmony Desktop App does not support Hub based remotes. If you have a Hub based remote, you will need to download the Harmony mobile app from the Apple App Store or Google Play Store.

Why do I need this software?

Harmony software ensures you have the latest information from our device database — a database we add to and improve daily.

What is the liability of Logitech?

7. LIMITATION OF LIABILITY. TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, IN NO EVENT WILL LOGITECH OR ITS LICENSORS BE LIABLE FOR ANY COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS OR SERVICES, LOST PROFITS, LOSS OF INFORMATION OR DATA, OR ANY OTHER SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES ARISING IN ANY WAY OUT OF THE SALE, LICENSE OR USE OF, OR INABILITY TO USE ANY LOGITECH PRODUCT OR SERVICE, HOWEVER, CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE), EVEN IF LOGITECH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO CASE WILL LOGITECH'S AND ITS LICENSORS' TOTAL LIABILITY EXCEED THE ACTUAL MONEY PAID FOR THE LOGITECH PRODUCT OR SERVICE GIVING RISE TO THE LIABILITY. The foregoing limitations will apply even if the above-stated remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. The above limitations will not apply in case of personal injury where and to the extent that applicable law requires such liability.

How long does it take to return a Logitech product?

If you do not agree to the terms of this agreement, promptly return your Logitech product in its original package with your sales receipt within 30 days or in accordance with the return policy of your point of purchase, whichever is longer.

What is a complete agreement?

This agreement constitutes the entire agreement between the parties with respect to the use of the Software and supersedes all prior or contemporaneous understandings, communications or agreements, written or oral, regarding such subject matter. No amendment to or modification of this agreement will be binding unless in writing and signed by Logitech. Any translation of this agreement is done for local requirements and in the event of a dispute between the English and any non-English version, the English version of this agreement will govern.

Does Logitech Harmony Remote work on Catalina?

Installing Logitech Harmony Remote Software on macOS 10.15 Catalina will require an additional driver during installation. When prompted, you will be guided to your System Preferences to do so. This driver is required for Harmony 900, 1000, and 1100.

Can you use Logitech Harmony Remote on Mac?

If you are using our legacy software, Logitech Harmony Remote Software, there will be a delay in having it supported on macOS 11.0 Big Sur. We recommend holding off on upgrading to macOS 11.0 Big Sur if you need to access your remote’s account. You can continue accessing your Logitech Harmony Remote Software account by using a Windows computer or a mac computer running macOS 10.15 or lower.

What Happened to the Harmony Hub?

For years, Logitech ruled the market for universal remote controls with its Harmony line of remotes. The company's product line culminated with the Harmony Hub, a product designed for both home theater enthusiasts and owners of smart home devices.

Best Alternatives to the Logitech Harmony Hub

While Logitech promised to continue to support Harmony users, no new Harmony Hubs are being manufactured and sold. Sooner or later, users will be forced to find an alternative to their beloved Harmony Hubs to control their home theater systems and other devices.

What Should You Do If You're a Harmony Hub User?

If you currently have a Harmony Hub set up and functional in your home theater system, you don't need to do anything. It should continue working fine until Logitech eventually drops its support for it sometime in the future.

How does Google Assistant work with Harmony?

The Google Assistant communicates with Harmony through both Google and Logitech servers before reaching your Harmony Hub over Wi- Fi.

How many volume up commands does Harmony send?

turn up the volume. Ok Google, increase volume by fifteen on the TV. Harmony will send seven volume up commands by default, or you can specify a value between 1 and 20. Ok Google, mute the TV.

What is a friendly name?

Friendly names have a concept of a primary and secondary names. The primary name is always the first entered name. When using voice you may say "Ok Google, launch ", using the primary or any of the secondary names. However, Google will always respond back using the primary.

Is Harmony available in Australia?

Not available. The Harmony Action on the Google Assistant is currently only available for the English language in Australia, Canada, the United Kingdom, and the United States. When Logitech Harmony and the Google Assistant work together, you bring the power of voice to your home entertainment center.

Can you sync Logitech Harmony with Google Assistant?

After creating a new Activity using the Logitech Harmony app be sure to sync your remote so they appear on your remote screen and/or Harmony app. You'll then be able to immediately use the new Activity using the Google Assistant. To create a voice friendly name for your new Activity, follow the steps above.

Can you use Harmony on Roku?

And if you have a Roku, you can say "Ok Google, ask Harmony to launch Hulu on my TV" (or HBO GO) and Harmony will automatically switch over to that content.

Where is Harmony Action available?

The Harmony Action on the Google Assistant is currently only available for the English language in Australia, Canada, the United Kingdom, and the United States.

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