The Challenge
Thirteen Group’s Homecall service supports approximately 6,000 people in the Tees Valley area with telecare, telehealth and assistive technology monitoring and response, including providing these services on behalf of Hartlepool Borough Council.
What We Did
When Homecall’s monitoring centre moved to a new build development, Thirteen Group’s IT department requested that their associated servers moved to the Group’s headquarters to enable them to support and maintain them as part of its corporate network.
Results
PNC7 has enabled Homecall to operate seamlessly, despite having operators and servers in two different locations. The new system provides a robust link between the two, without the need for additional servers.
