Remote-access Guide

hawaii pacific health remote access portal

by Marquis Sanford Published 2 years ago Updated 2 years ago
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What telehealth services does MyChart by Hawaii Pacific Health offer?

One of the most popular and convenient telehealth services through MyChart by Hawaii Pacific Health are Electronic Visits (E-Visits) for patients. These visits are available for non-emergency conditions and allows patients to securely send a message to their physician and receive diagnoses and treatment plans.

How does Hawaii Pacific Health use electronic health records?

For example, through a central Electronic Health Record, Hawaii Pacific Health doctors get immediate access to patient records, lab tests and results that they can share as appropriate with other providers to increase the communication and collaboration needed to quickly and efficiently treat patients.

How do I get to the Hawaii Pacific Health Clinic?

The clinic can be reached by calling 462-5430 and selecting option 4 (option 3 for Kauai). These hours are subject to change based on demand. Hawaii Pacific Health is also offering telehealth options to patients via video and scheduled telephone visits.

How do I connect to the HPH portal via Remote Desktop?

After accessing the HPH portal, click on the Apps tab at the top 2. Click on Remote Desktop Connection to open the application 3. Follow EITHER step below, dependent on your personal computer: a.

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What is Hawaii Pacific Health?

Hawaii Pacific Health is dedicated to creating a healthier Hawaii and that means providing health care services in the easiest, most convenient way possible. We are using the latest technology to support our telehealth efforts to provide care when and where our patients need it. As part of this effort, we’re also building teamwork among our caregivers to improve outcomes. For example, through a central Electronic Health Record, Hawaii Pacific Health doctors get immediate access to patient records, lab tests and results that they can share as appropriate with other providers to increase the communication and collaboration needed to quickly and efficiently treat patients.

What is the phone number for Hawaii Pacific Health?

For more information about the providers offering these visits, please call 643-4DOC (4362). Call for More Information.

What is Straub Virtual Urgent Care?

Through video visits on your smartphone, tablet or computer with board-certified, Straub physicians, Straub Virtual Urgent Care offers you personalized health care without leaving the comfort of your own home. If necessary, the provider will instruct you on where to go for an in-person exam.

What time does the virtual clinic open?

The Virtual Clinic is open Monday - Sunday from 8 a.m. to 8 p.m.. The clinic can be reached by calling 462-5430 and selecting option 4 (option 3 for Kauai). These hours are subject to change based on demand. Call Covid-19 Virtual Clinic.

What is the number to call for a cough in Hawaii?

If you do not have a primary care physician, please contact the Hawaii Pacific Health COVID-19 Virtual Clinic by calling 462-5430 and selecting option 4 (option 3 for Kauai).

What is telehealth visit?

A telehealth visit is similar to an in-person appointment with a physician and allows patients to discuss their health concerns from a location that is most convenient for them. For telephone visits, our physicians will call patients at an agreed upon time to discuss their health care needs. For video visits, patients are able to use their smartphone, tablet or computer to access a secure video platform to see and speak with a doctor.

Can you contact a virtual clinic without a PCP?

Those patients without a PCP are encouraged to contact the Virtual Clinic directly

Where to mail HPHA form?

We will pay the transaction fees for you. Simply complete the attached form and mail it to: HPHA, PO Box 17907, Honolulu, HI 96817

When will Hawaii start providing door to door outreach?

On August 13, 2021, the Department of Health Public Health Nurses and Hawaii National Guard provided door to door COVID-19 outreach and education to the Waimaha-Sunflower, Kau’iokalani, Maili I, Maili II, and Nanakuli Homes public housing communities

Is HPHA charging late fees?

While all residents continue to be responsible for their rent, HPHA is suspending evictions for non-payment of rent and will not be charging late fees during this challenging time.

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