What is simplified remote access (SRA)?
Physicians and office staff for all facilities: (281) 325-5499 Simplified Remote Access (SRA) is a way for employees and vendors to quickly, easily, and securely access the HCA network from outside the hospital. Users will no longer need security tokens to connect to the hospital systems; instead, they will use a 3-4 ID and password.
Who do I contact for questions about remote access permission?
For questions about remote access permission, check with your supervisor or coordinator. For technical assistance with MyApps, please call the ISD Help Desk at 412-647-HELP (4357). Having Trouble Logging in with Pitt’s Remote Access Service?
How do I get remote access to my e-journal or database?
Remote access is provided via EZProxy using your valid @pitt.edu account. When clicking the link to the e-journal or database, a Pitt Passport login box will appear. Once logged in, access will be provided until the browser is closed.
Pitt Users
Remote access is provided via EZProxy using your valid @pitt.edu account. When clicking the link to the e-journal or database, a Pitt Passport login box will appear. Once logged in, access will be provided until the browser is closed.
Pitt Users located in UPMC Buildings
When connecting from the UPMC network, Pitt's remote access service provides access to most HSLS resources. For easier access, consider bookmarking the above link.
UPMC Users
UPMC users are encouraged to use the streamlined UPMC Health Sciences Digital Library * which provides access to the collection of resources available to UPMC.
Remote access tip for Pitt users
If you often come across online article citations, but cannot view the full text because you are not logged in remotely to the HSLS Web site, then set up "Reload via HSLS" on your computer. "Reload via HSLS" provides instant access to full-text articles that are available through HSLS subscriptions.
Apple iOS 8 – hCare Access (VDI)
iOS is now supported with hCare Access after updating to the new version of Citrix Receiver in the App Store.
For Employees
Simplified Remote Access (SRA) is a way for employees and vendors to quickly, easily, and securely access the HCA network from outside the hospital. Users will no longer need security tokens to connect to the hospital systems; instead, they will use a 3-4 ID and password.