Remote-access Guide

hca remote access johnston willis

by Toni Jenkins Published 2 years ago Updated 2 years ago
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What is Hcare remote access?

hCare Remote Access Secure, Convenient Access to Patient Information When you join the professional staff at HCA Virginia, you can use the hCare Portal to retrieve comprehensive patient information both onsite at HCA Virginia and remotely through downloadable applications for desktops, laptops, tablets and smartphones.

How to contact the HCA Virginia it help desk?

Contact the Help Desk The experienced team at the HCA Virginia IT Help Desk is available seven days a week for training, troubleshooting and help with remote access. Call the Help Desk for assistance at (571) 349-5100 Mon - Fri: 6:00am - 9:00pm

How do I contact a physician at HCA?

Physicians and office staff for all facilities: (877)422-2060. Simplified Remote Access (SRA) is a way for employees using HCA owned devices to quickly, easily, and securely access the HCA network from outside the hospital.

What is for employees simplified remote access (SRA)?

For Employees Simplified Remote Access (SRA) is a way for employees using HCA owned devices to quickly, easily, and securely access the HCA network from outside the hospital. Users will no longer need security tokens to connect to the hospital systems; instead, they will use a 3-4 ID and password.

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How do I connect to HCA Healthcare remotely?

In the bottom right hand corner of the Windows desktop (System Ray), click the icon and right-click on the Pulse Secure icon. Select HCA Remote Gateway and choose Connect • Enter your Network Password in the Secondary Password field • The Pulse Secure remote VPN connection will initiate.

Can I access HCA email from home?

a. If using your HCA email to create an account, you will be required to retrieve a verification code from your email account. To access HCA email from your laptop, launch Microsoft Outlook or click Launchpad > OWA (Outlook Web Access) from the toolbar at the top of the screen.

What does HCA stand for?

Hospital Corporation of AmericaIn 1968, they formed Hospital Corporation of America (HCA). At that time, HCA Healthcare was one of the first hospital companies in the United States.

How do I log into HCAhrAnswers?

The HCAhrAnswers login page appears. It is labeled the “Identity Federation” portal: You need to use your 3-4 ID (HCA network ID) and network password to log in. If you do not know your 3-4 ID and password, please contact your facility's Security Coordinator or IT help desk.

What is the hCare portal?

When you join the professional staff at Reston Hospital Center, you can use the hCare Portal to retrieve comprehensive patient information both onsite at Reston Hospital and remotely through downloadable applications for desktops, laptops, tablets and smartphones.

How to contact Reston Hospital?

Call the Help Desk for assistance at (703) 481-2810 (press option 2) After hours, call Reston Hospital at (703) 689-9000 to page the Help Desk.

Apple iOS 8 – hCare Access (VDI)

iOS is now supported with hCare Access after updating to the new version of Citrix Receiver in the App Store.

For Employees

Simplified Remote Access (SRA) is a way for employees using HCA owned devices to quickly, easily, and securely access the HCA network from outside the hospital. Users will no longer need security tokens to connect to the hospital systems; instead, they will use a 3-4 ID and password.

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