Remote-access Guide

hcmc remote access

by Norwood Ryan Published 2 years ago Updated 2 years ago
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How to properly secure remote access?

  • Windows or Mac login when connecting remotely
  • Request permission to connect to the user’s computer
  • Automatically blank the remote screen when connected
  • Automatically lock remote computer when disconnected
  • Lock the remote computer’s keyboard and mouse while in session
  • Lock the streamer settings using Splashtop admin credentials

How to enable remote access for remote management?

To set up remote management:

  • Launch a web browser from a computer or mobile device that is connected to your router’s network.
  • Enter http://www.routerlogin.net. ...
  • Enter the router user name and password. ...
  • Select ADVANCED > Advanced Setup > Remote Management. ...
  • Select the Turn Remote Management On check box.

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What can a technician with remote access do?

  • Go to https://help.remotepc.com, and enter the shared code. For a Windows system this will download a .exe file and for Mac it will download a .dmg file.
  • Install the .exe / .dmg file.
  • On installation completion, the HelpDesk application will auto-launch and display the status as 'Ready to connect'. ...

How to Access Remote Desktop Connection Manager?

  • Open the Remote Desktop Connection client.
  • Choose Show Options.
  • Add the instance host name to the Computer field and user name to the User name field, as follows: Under Connection settings, choose Open..., and browse to the RDP shortcut ...
  • Choose the Local Resources tab.
  • Under Local devices and resources, choose More ...

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Where are the HCMC clinics located?

Clinics located on the HCMC campus in Minneapolis are spread throughout several buildings.

What is hospital based care?

Hospital-based care. This is a hospital-based clinic owned by Hennepin Healthcare. Many insurance plans pay for health care services provided in a hospital-based clinic differently than those provided in a doctor’s office. Your insurance may require that you meet your annual deductible and/or require that you pay a percentage ...

Outlook Web Access

Access your HCGH e-mail by logging in with your JHED at my.jhmi.edu. Outlook is under "Messaging" in the left-hand menu.

JHConnect (remote access to your work PC)

To download the JHConnect software, login to my.jhmi.edu using your JHED, and then click on "JHConnect" in the left-hand menu to access the instructions.

Apple iOS 8 – hCare Access (VDI)

iOS is now supported with hCare Access after updating to the new version of Citrix Receiver in the App Store.

For Employees

Simplified Remote Access (SRA) is a way for employees using HCA owned devices to quickly, easily, and securely access the HCA network from outside the hospital. Users will no longer need security tokens to connect to the hospital systems; instead, they will use a 3-4 ID and password.

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