Remote-access Guide

hcsc remote access

by Lorine Bins Published 2 years ago Updated 2 years ago
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What is HCSC insurance company?

Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), offers a wide variety of health and life insurance products and related services, through its operating divisions and subsidiaries. The health, safety and well-being of our members, employees and the communities we serve is our top priority.

What is simplified remote access (SRA)?

Physicians and office staff for all facilities: (281) 325-5499 Simplified Remote Access (SRA) is a way for employees and vendors to quickly, easily, and securely access the HCA network from outside the hospital. Users will no longer need security tokens to connect to the hospital systems; instead, they will use a 3-4 ID and password.

How do I get remote access to Citrix applications?

Use this link to access your Citrix applications including Epic, Infooncall, and Remote Desktop. Use this link to fill out the remote access request form if you are not currently enrolled in Duo and/or Palo Alto GlobalProtect VPN. iPhone: Run the following URL from Safari. This can easily be done by emailing this to yourself.

Which iOS devices are supported with Hcare access?

Apple iOS 8 – hCare Access (VDI) iOS is now supported with hCare Access after updating to the new version of Citrix Receiver in the App Store. For Physicians / Office Staff HCA IT&S has introduced a new method for physicians to connect to our systems remotely, whether at home or in their office.

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How HCSC Rapidly Enabled a Remote Workforce

Shannon Bowers has been processing claims for Health Care Service Corporation (HCSC) from a call center in Wichita Falls, Texas, for the last three years. It’s a workplace she calls “vibrant, beautiful.”

Solving the nightmare

Rossi was an integral part of the team tasked with organizing the big move to get the customer service team set up to work from home after HCSC leadership made the call.

A new normal

Now, Bowers — along with thousands of her colleagues — is fully connected and is settling into her new temporary office.

Apple iOS 8 – hCare Access (VDI)

iOS is now supported with hCare Access after updating to the new version of Citrix Receiver in the App Store.

For Employees

Simplified Remote Access (SRA) is a way for employees and vendors to quickly, easily, and securely access the HCA network from outside the hospital. Users will no longer need security tokens to connect to the hospital systems; instead, they will use a 3-4 ID and password.

DCSC Remote Access Software

Click on the below links to download. NOTE: You will need the issued password to download the software.

Anyconnect Client

Click on the below links to download. NOTE: You will need the issued password to download the software.

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