Remote-access Guide

health infromation systems compatibility and remote access

by Aleen Windler Published 3 years ago Updated 2 years ago

How does remote access to the EHR system improve patient care?

All the unnecessary time is “now completely eliminated as a result of remote access to the EHR system” and the practice is able to more efficiently provide care to patients.

How do I get remote access to shared health?

Remote Access. For all service inquiries or access requests please contact the Shared Health Service Desk through email ( servicedesk@sharedhealthmb.ca) or by phone at 204-940-8500, or 1-866-999-9698. Use of applications and systems through this site is limited to users who have been authorized by Shared Health.

Are the shared health systems and applications monitored and recorded?

All access and activities on these systems and applications are monitored and recorded, and are subject to audit. By accessing these systems and applications, you represent that you are an authorized user of the Shared Health systems and applications you access and that you consent to applicable monitoring and recording.

Which devices are compatible with remote remote access?

Remote access for your computer is compatible with Windows versions 7, 8, 8.1, 10 (32- and 64-bit) or MAC OSX Maverick (10.9) and Yosemite (10.10) On a mobile phone: Install the Duo Mobile application from your app store. On a tablet: Install the Citrix Receiver application from your app store.

What is data compatibility in healthcare?

What is EHR Compatibility? EHR compatibility refers to a single EHR software's ability to communicate and share data with other EHR software and medical systems. The issue isn't too prevalent within facilities, but becomes a significant stopgap for patient care once help from outside that facility is necessary.

What are the 3 top EHR systems?

Top EHR Vendors 2022 – Epic, Cerner, Meditech, Allscripts,...They typically have lots of positions open in many locations. ... They have offices in MA, GA, and MN, usually listing several openings in each location. ... NextGen is a publicly traded Health IT vendor founded in 1978 as Quality Systems, Inc.More items...•

What is the most secure method to allow remote employees access to the EMR?

Require that employees use a VPN when they access the company's Intranet remotely. All PHI must be encrypted before being transmitted. This can either be through the company's Intranet or using the internal email encryption. Encrypt and password protect any personal devices employees use to access PHI.

What is health information access?

With limited exceptions, the HIPAA Privacy Rule (the Privacy Rule) provides individuals with a legal, enforceable right to see and receive copies upon request of the information in their medical and other health records maintained by their health care providers and health plans.

Whats the difference between EHR and EMR?

Although some clinicians use the terms EHR and EMR interchangeably, the benefits they offer vary greatly. An EMR (electronic medical record) is a digital version of a chart with patient information stored in a computer and an EHR (electronic health record) is a digital record of health information.

What the 2 largest and most commonly used EHR vendors are?

Epic and Oracle Cerner are the top inpatient EHR systems While dominated by large nationwide vendors, smaller vendors and proprietary systems are still holding their own, particularly in rural and critical access hospitals.

What security best practices are for connecting to remote systems?

7 Best Practices For Securing Remote Access for EmployeesDevelop a Cybersecurity Policy For Remote Workers. ... Choose a Remote Access Software. ... Use Encryption. ... Implement a Password Management Software. ... Apply Two-factor Authentication. ... Employ the Principle of Least Privilege. ... Create Employee Cybersecurity Training.

Is remote desktop Connection HIPAA compliant?

Windows Remote Desktop Protocol can be used for remote access, but RDP is not HIPAA compliant by default. Without additional safeguards, RDP fails to satisfy several provisions of the HIPAA Security Rule.

Which method of remote access is the most secure?

Implement a Secure Connection for Remote Network AccessWired Connection: A wired connection is the most secure method for remote network access.Home Wi-Fi: The second most secure network connection is using a secured home Wi-Fi connection.More items...•

What is the purpose of health information systems?

A health information system enables health care organizations to collect, store, manage, analyze, and optimize patient treatment histories and other key data. These systems also enable health care providers to easily get information about macro environments such as community health trends.

What are the key components of a health information system?

This section briefly describes the key components of a health information infrastructure that supports patient safety.Data Acquisition Methods and User Interfaces. ... Health Care Data Standards. ... Data Repositories and Clinical Event Monitors. ... Data Mining Techniques. ... Digital Sources of Evidence or Knowledge.More items...

What are 3 types of clinical information systems?

To diagnose and treat individual patients effectively, individual care providers and care teams must have access to at least three major types of clinical information—the patient's health record, the rapidly changing medical-evidence base, and provider orders guiding the process of patient care.

What is the most popular EHR?

Epic Systems Over the years, Epic has been the biggest mover of EHR market share.

What are 3 nationally rated medical practice systems?

TOP EHR Vendors List & ComparisonEPIC. Epic focuses on large medical groups and inpatient settings. ... CERNER. Cerner is currently the leading supplier of Health IT solutions and are the largest provider of systems for inpatient care. ... CARECLOUD. ... ATHENAHEALTH. ... GE Centricity. ... eClinicalWorks. ... NextGen. ... Allscripts.

Why is Epic the best EHR?

We chose Epic for these main reasons: The best combination of usability and features. Epic has the most complete, easy to- use functionality, not just for individual physician practices, but for implementing an EHR that can be effectively shared by an entire health care community. The best fully integrated system.

What are the top EMR?

Switch to the EMR Ranked #1 for Physician Satisfaction Epic, Praxis EMR, Cerner, GE Centricity, Nextech, eClinicalWorks, Athenahealth, Allscripts, Nextgen, Meditech. Looking for the best Electronic Medical Record (EMR/EHR) for your practice?

What is an intelligent hub?

Intelligent Hub is required for any personally owned mobile device in order to access Exchange email natively, use Epic Haiku/Canto mobile applications to access MiChart, and connect to the secure Michigan Medicine WiFi network.

How to update contact information on Michigan Medicine?

Validate or update your personal contact information by visiting the Michigan Medicine User Profile Page (link is external).

What is NAS in Michigan Medicine?

Network Attached Storage (NAS) is space commonly referred to as the Home Directory or "H: drive" and Shared Drives or "S and T." To access it remotely, login to the Michigan Medicine VPN and map the drive (link is external) if you are on a Michigan Medicine managed workstation. If you're using a personal device , we recommend using our Windows Virtual Desktop (WVD) service which will automatically connect to your H, S, and T drives.

What is Zoom webinar?

Zoom Webinar (link is external) broadcasts large events or virtual conferences for 10,000+ people. Includes the ability to manage panelists, designate co-hosts, conduct audience Q&A, and more.

Does WVD have video visits?

Note: WVD does not provide access to video visits or Jabber. To access these applications while offsite use a mobile phone or tablet.

Can Michigan Medicine employees telework?

This section covers the basic technical access most Michigan Medicine employees need to telework. Certain jobs may require specialized access. If in doubt, consult your manager or department representative.

Can you take a laptop offsite at Michigan Medicine?

Michigan Medicine managed laptops and related peripherals (e.g., keyboard, mouse, docking station) can be taken offsite. Do not remove external monitors or desktop/tower computers without approval. Desktop computers will not work offsite without special setup due to no VPN or WiFi card. Tablets and cell phones can be useful but are not adequate standalone equipment for working remotely.

What is remote access in IHS?

Remote Access . Computer access to IHS networks or systems by authorized users accessing IHS automated information and systems from outside the protection of Agency firewalls.

What is the appropriate architecture for secure remote access?

Given the widespread nature of the IT client landscape, an appropriate architecture for secure remote access is dependent on tiered authentication based on risk and vulnerability, and a viable, well-managed Intranet solution.

What is the IHS policy?

POLICY . All IHS organizational components, including Headquarters, Areas, and service units, shall assess the sensitivity and criticality of information and systems to be used or accessed at the remote site and establish appropriate security protections. Before authorizing any telework programs for employees and before an employee may use a computer to remotely access IHS IT resources, security safeguards and procedures should be in place to protect the integrity of the processes either the employee or contractor is expected to perform.

What is AISS in health?

It is IHS policy, as documented in the "Health and Human Services (HHS) Automated Information Systems Security (AISS) Handbook," to implement an AISS program to ensure that its automated information and systems have a level of security commensurate with the risk and magnitude of the harm that could result from the loss, misuse, disclosure, or modification of the information or system.

What is enhanced telecommunications?

Enhanced telecommunications resources allow employees to work at home or in other virtual office environments ( e.g., from special telecommuting centers or while on travel), to have access to IHS data for authorized use, and to maintain contact with co-workers and managers while away from their official IHS work site.

What is information technology?

Information Technology . Any equipment or interconnected system or subsystem of equipment used in the automatic acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission or reception of data or information by the agency. Information technology includes computers, ancillary equipment, software, firmware and similar procedures, services (including support services), and related resources. It does not include any equipment acquired by a Federal contractor incidental to a Federal contract. For purposes of this definition, equipment is "used" by the IHS whether the IHS uses the equipment directly or it is used by a contractor under a contract with the IHS that:

What is an example of authentication?

Provide authentication through, for example, the use of passwords, personal identification numbers, user identification names, biotechnology (e.g., retina or fingerprint scans, or the use of digital signature or smart tokens technology), etc. (Refer to applicable standards identified in the IHS ITA Plan.)

What version of Windows is Remote Access compatible with?

Remote access for your computer is compatible with Windows versions 7, 8, 8.1, 10 (32- and 64-bit) or MAC OSX Maverick (10.9) and Yosemite (10.10)

How does Norton Healthcare work?

Norton Healthcare works to provide secure remote access tools for our staff and providers to connect easily while maintaining data safety. To maintain compliance with HIPAA and new regulatory updates, and protect our network from ever-changing security threats, we were required to make changes in our processes for accessing information while off-network.

Where to download Citrix Receiver?

On a computer: Download the Citrix Receiver for your device operating system from Citrix.com/Download.

What is two factor authentication?

Two-factor authentication is an extra layer of security that requires not only a password and username, but also something that is unique to you that only you have or know. Passwords are increasingly getting compromised and this extra measure will ensure our network and vital patient and company information stays safe and secure.

Who can access PHI remotely?

Whereas in earlier times the number and types of work force members who worked remotely were limited, the variety of roles that access PHI remotely now runs the gamut and includes administrators, billers, coders and validators, consultants, IT staff, providers, physicians, data analysts, researchers, transcriptionists, and vendors.

What are poor security practices at home that might lead to inappropriate access by family members?

Poor security practices at home that might lead to inappropriate access by family members (e.g., failure to log out, improper disposition of confidential waste, unauthorized printing and saving of PHI)

What is off site permission?

Granting permission to work off-site at the organization’s request and need only. With such a policy the organization owns the hardware and bears the responsibility to support such safeguards as password and content management protections, antivirus software, and spyware detection. It saves the cost of on-site office space, while enabling secure, controlled access from home. The downside is the cost of servicing both the hardware and software and the inability to monitor unsupervised work. Such permission should be restricted to self-motivated and independent workers and work types that can be objectively monitored both for quality and output.

Do healthcare organizations operate remotely?

Healthcare organizations operate in an ever-changing environment that encourages and sometimes demands that staff work remotely. Unfortunately, organizations are exposed to a criminal element that has learned the value of both hardware and the data that reside on it.

Does HIPAA require remote access?

HIPAA privacy and security rules do not prohibit remote access, but they do require that organizations implement appropriate safeguards to ensure the privacy and security of protected health information (PHI).

What are the benefits of electronic health records?

One of the main benefits of electronic health records ( EHR s) is increased access to information. 1 To learn more about the benefits of increased access to information, see the following stories.

Do physicians have to drive to the office?

No longer are physicians required to drive to the office, hunt for a patient’s records, and then return the emergency provider’s call. All the unnecessary time is “now completely eliminated as a result of remote access to the EHR system” and the practice is able to more efficiently provide care to patients.

Better Healthcare Outcomes for All

More time with patients. Improved quality of care. Streamlined operations and better financial outcomes.

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Reasons For Remote Access

  • When healthcare staff work remotely, it often includes the PHI of patients or health plan members. This is usually driven by a combination of factors, including: 1. The clinical imperative for instant access to PHI 2. The need to automate the traditional physician practice of tracking current patients on 3x5" index cards 3. The need to address insu...
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The Expanding Technology World

  • Formerly, documentation taken off-site was limited to that easily copied via photocopy machines, carbon and NCR paper, microfiche, et cetera. New technology has increased the options and expanded the range of material requiring protection. Safeguards are necessary for virtually every type of medium, data, and image created in the healthcare environment, including: 1. Ancillary te…
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Safeguarding New Technology

  • Because of these new and developing remote work options and applications, HIPAA requires that organizations must develop mechanisms for addressing new risks.2Such risks include: 1. Theft of unencrypted portable devices 2. Increase in identity theft 3. Poor security practices at home that might lead to inappropriate access by family members (e.g., failure to log out, improper dispositi…
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Notes

  1. Cross, MargartAnn. “PDAs Chase Workflow Improvements.” Health Data Management, May 2006: 61–62.
  2. Centers for Medicare and Medicaid Services. “HIPAA Security Guidance.” Available online at www.cms.hhs.gov/SecurityStandard.
  3. Ibid.
  1. Cross, MargartAnn. “PDAs Chase Workflow Improvements.” Health Data Management, May 2006: 61–62.
  2. Centers for Medicare and Medicaid Services. “HIPAA Security Guidance.” Available online at www.cms.hhs.gov/SecurityStandard.
  3. Ibid.
  4. Health Insurance Portability and Accountability Act of 1996. Public Law 104-191. 164.306(a).

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