Remote-access Guide

healthcare remote access policy

by Shakira Leuschke PhD Published 2 years ago Updated 1 year ago
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What is remote access in healthcare?

In this model, telehealth applications are used to deliver healthcare services to rural patients remotely through different technology platforms. Telehealth uses telecommunication technology to deliver healthcare services and can include remote patient monitoring and mobile health communication.

Is RDP HIPAA compliant?

Windows Remote Desktop Protocol can be used for remote access, but RDP is not HIPAA compliant by default. Without additional safeguards, RDP fails to satisfy several provisions of the HIPAA Security Rule.

Why does the mock XYZ health care provider need to define a remote access policy to properly implement remote access through the public Internet?

The mock XYZ Health care provider needs to define a remote access policy so that it can access public internet that connects to the healthcare so that only authorized personal is able to access the network.

Why is it a best practice of remote access policy definition to require employees and fill in a separate VPN remote access authorization form?

They also realize that they are held accountable for activities that take place on their VPN time, through their login. Hence it is a best practice for employees to fill in a VPN authorization form, and for their supervisors to approve of it.

What VPN is HIPAA compliant?

Unlike traditional VPN technology, Perimeter 81's highly scalable, cost-effective and easy-to-use cloud VPN service gives companies of all industries and sizes the power to be confidently cloud-based and completely mobile. Fully SOC 2 and ISO 27001-compliant, Perimeter 81 offers organizations HIPAA security that works.

Is TeamViewer HIPAA compliant?

HIPAA Compliance TeamViewer provides remote access, remote support, and online collaboration capabilities with the level of security and privacy necessary for organizations to remain HIPAA compliant.

Why is it important to mobile workers and users to know what the risks threats and vulnerabilities are when conducting remote access through the public Internet?

Employees working remotely, and especially on mobile devices such as smartphones and tablets, bring with them some unique IT security threats and vulnerabilities that co-located workers typically don't, such as: Mobile Malware. Workers operating from a mobile device bring an increased risk of malware.

What the common remote access domain policies are?

Through remote access policies you can define the following: Grant or deny dial-in based on connection parameters such as type and time of the day. Authentication protocols (Password Authentication Protocol (PAP), CHAP, EAP, MS-CHAP) Validation of the caller id.

What should be included in an access control policy?

Organizations planning to implement an access control system should consider three abstractions: access control policies, models, and mechanisms. Access control policies are high-level requirements that specify how access is managed and who may access information under what circumstances.

What is required for remote access?

Remote computer access requires a reliable internet connection. You'll need to activate or install software on the device you want to access, as well as on the device — or devices — you want to use to get that access.

Is FTP HIPAA compliant?

It is possible to transfer data through SSH FTP and not meet HIPAA compliance. The HIPAA Privacy Rule establishes that patient data must remain private and protected at rest and in transit, and not all secure file sharing meets that criteria.

Is Chrome Remote Desktop secure?

Is Chrome Remote Desktop secure? While remote desktop software comes with inherent risks, Chrome Remote Desktop is safe and secure. Its remote sessions use AES computer encryption through a secure SSL connection, protecting your data while you remotely access your computer.

What is telehealth in healthcare?

Telehealth uses telecommunication technology to deliver healthcare services and can include remote patient monitoring and mobile health communication. There is evidence that telemedicine programs can increase access to care, including specialty care for rural patients. For more information about telehealth approaches and implementation ...

What are some examples of rural health care?

Examples of Rural Programs Improving Remote Access to Healthcare 1 The Garrett County Health Department in Maryland is addressing SDOH for residents with substance use disorders through a telehealth program. The program provides medication-assisted treatment for people with an opioid disorder and supports patients with counseling and medication adherence. The program uses telehealth technology to make buprenorphine available to patients who are receiving outpatient therapy and addresses transportation challenges . 2 The Health Wagon is a mobile health clinic that increases access to free healthcare services in several rural Virginia communities. The Health Wagon provides many different health services to patients and also helps with care coordination and connecting people with additional support services. The majority of patients served by the mobile unit are uninsured.

What is mobile health clinic?

Mobile health clinics are vans, buses, or small trucks that have been converted into small clinics that travel to areas where patients may have limited access to care. These mobile units can offer a variety of healthcare services, including immunizations, health screenings, and laboratory services. Mobile health clinics can address SDOH by connecting rural communities without regular access to healthcare providers with medical care. For example, there is some evidence that mobile clinics that offer reproductive health services can improve prenatal care and potentially reduce preterm births.

Who grants access to a business unit?

Access privileges are granted by the Data Custodians, Principal Administrator, or Managers of a Business unit or application owners responsible for the information being accessed.

Who is responsible for revision and implementation?

Individuals Responsible for Revision and Implementation: Vice President for Finance and Administration and Director of Information Technology

Does Cambridge College have a VPN?

In the past, the College relied on a Virtual Private Network (VPN) to connect remote users directly to the College network. With overhead and support for this type of technology solution running in the multiple thousands per year the College has sought out alternative solutions for this basic service.

Why Is a Remote Access Policy Necessary?

The numerous types of mobile devices and the different ways to connect pose challenges for the IT department. Devices can include cell phones, tablets, laptops, and any other device a remote worker relies on to conduct business. They can be company owned and secured, personally owned and authorized by a Bring Your Own Device (BYOD) policy, or a combination. Each class of device has its own set of security challenges. According to the National Institute for Standards and Technology’s Guidelines for Managing the Security of Mobile Devices in the Enterprise, “…Security controls available for laptops today are quite different than those available for smartphones, tablets, and other mobile device types.” Since different devices demand different controls, the policy has to detail what is allowed, compliant, and secure. The policy should answer the following questions:

What Problems Arise Without a Remote Access Policy?

Therefore, consequences for misuse can also be clearly outlined to compel compliance and appropriate precautions for data use and access. Elements such as firewalls, connectivity guidelines, personal use restrictions, and antivirus updates can help IT prevent both malicious and accidental loss and disruption of corporate information assets. The remote access control policies also provide protections for confidentiality, intellectual property, and information compliance.

What Is Remote Access?

Remote access is any connection made to an organization's internal network and systems from an external source by a device or host. Remote locations can be almost anywhere in the world, from the employee’s home to an off-site office, hotels, transportation hubs, and cafes.

What is smartsheet in healthcare?

Smartsheet is a work execution platform that enables healthcare companies to improve data safety, manage security processes, and keep privacy in check. Securely track and share confidential information with authorized users, mange control of user access, and increase visibility into who has access to what business-critical information, while meeting or exceeding all of HIPAA’s regulatory requirements. Rest assured that your assets are encrypted and stored under strict security requirements, eliminating the threat of cyberattacks and data loss, while still enabling medical professionals to access the information they need, anytime, anywhere.

What is VPN policy?

Policies for VPN remote access can be standardized. These policies “shore up” and prevent the use of rogue devices and access by non-authorized users , including the worker's family members or housemates. The policy also enforces proper email protocols to protect information from being sent through unsecured or untrusted sources, and also provides rules that limit or prohibit split tunnel configurations that allow mobile users to access both secure and unsecure networks simultaneously.

What is telecommuting?

“Telecommuting,” a term coined in the 1970s, has experienced explosive growth in today’s era of mobile connectivity. Now called distributed offices, remote work, telework, mobile work, smart work, and work shifting, many people are finding flexibility and increased productivity conducting business away from a centralized office environment. Researchers have long studied the benefits of remote work - from the successes that remote work had on traffic reduction during the 1984 Los Angeles Olympics to the 2016 findings by a Gallup survey on the increased hours for remote work.

What percentage of people work remotely?

According to research conducted by Gallup, 43 percent of workers in the U.S. worked remotely at least some of the time in 2016. Remote workers report higher job satisfaction and flexibility, experience fewer distractions and interruptions, and are more productive. Companies experience less absenteeism, less stress on office accommodations, and realize greater employee retention. A recent New York Times article found that finance, insurance, real estate, and transportation were most likely to have and support remote work (retail and education were least likely candidates). The trend is only increasing: the 2016 Gallup poll also found that those who work remotely log more hours away from the office than was reported in their 2012 findings. Not only are people logging more hours, but remote workers are saving money when it comes to commuting costs and businesses are saving on office space expenses.

What version of Windows is Remote Access compatible with?

Remote access for your computer is compatible with Windows versions 7, 8, 8.1, 10 (32- and 64-bit) or MAC OSX Maverick (10.9) and Yosemite (10.10)

How does Norton Healthcare work?

Norton Healthcare works to provide secure remote access tools for our staff and providers to connect easily while maintaining data safety. To maintain compliance with HIPAA and new regulatory updates, and protect our network from ever-changing security threats, we were required to make changes in our processes for accessing information while off-network.

Where to download Citrix Receiver?

On a computer: Download the Citrix Receiver for your device operating system from Citrix.com/Download.

What is the phone number for HHS?

Need information on a specific cybersecurity topic or want to join our listserv? Send your request for information (RFI) to HC3@HHS.GOVor call us Monday-Friday, between 9am-5pm (EST), at (202) 691-2110.

What is the biggest concern for modern day healthcare cybersecurity?

ePHI leaks are one of the biggest concerns for modern day healthcare cybersecurity, especially with regards to telemedicine

What is the HHS OIG document?

Directed communications to victims or potential victims of compromises, vulnerable equipment or PII/PHI theft and general notifications to the HPH about currently impacting threats via the HHS OIG Document that provides in-depth information on a cybersecurity topic to increase comprehensive situational awareness and provide risk recommendations to a wide audience.

What is a direct communication to victims or document that provides in-depth information Briefing document and presentation that potential victims?

Directed communications to victims or Document that provides in-depth information Briefing document and presentation that potential victims of compromises, vulnerable on a cybersecurity topic to increase provides actionable information on health equipment or PII/PHI theft and general comprehensive situational awareness and sector cybersecurity threats and mitigations. notifications to the HPH about currently provide risk recommendations to a wide Analysts present current cybersecurity topics, impacting threats via the HHS OIGaudience.engage in discussions with participants on current threats, and highlight best practices and mitigation tactics.

Does healthcare have telework?

Therefore, many healthcare organizations already have the basic technology and policy infrastructure in place to support telework, and expansion is simply a matter of managed scaling of those capabilities

What Is a Remote Access Policy?

For example, sales personnel can now use tablets and other mobile devices to connect remotely to their office networks while on client calls and bring up data that may be important for closing deals . Recent events have further boosted the number of remote workers to an estimated 42% of the US workforce.

Why Is a Remote Access Policy Important?

If a remote access policy is not in place, such risky behavior could go on unmitigated, without the organization finding out about it until after the occurrence of a breach.

What is remote work?

Remote work has brought with it a few challenges, including potential computer and network security risks. There is a real need for guidelines surrounding remote access, along with other policies. A remote access policy serves as a guide for remote users connecting to the network. It extends the policies governing network and computer use in ...

Why is password policy important?

It helps ensure that only those users who need it are given network access, as long as their devices are also compliant with the guidelines. When implemented properly, it helps safeguard the network from potential security threats.

What is RAS in IT?

Parallels® Remote Application Server (RAS) provides secure remote access for your networks out of the box. It features granular permission policies that enable administrators to enforce access restrictions and settings based on the end-users device or Active Directory group, helping ease the workloads of IT administrators by not requiring any further configuration.

What are the considerations when formulating a remote access policy?

Other considerations when formulating a remote access policy include but are not limited to the following: Standardized hardware and software, including firewalls and antivirus/antimalware programs. Data and network encryption standards. Information security and confidentiality. Email usage.

How to ensure that you do not miss anything when updating your remote access policy?

To ensure that you do not miss anything when updating your remote access policy, consider your organizational, legal, contractual and regulatory obligations when you compile the list of policy requirements. After that, identify the procedural and technical controls required to fulfill the policy, making sure to reinforce or replace existing controls that have not been effective.

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Telehealth

Mobile Health Clinics

  • Mobile health clinics are vans, buses, or small trucks that have been converted into small clinics that travel to areas where patients may have limited access to care. These mobile units can offer a variety of healthcare services, including immunizations, health screenings, and laboratory services. Mobile health clinics can address SDOH by connecting rural communities without regu…
See more on ruralhealthinfo.org

Examples of Rural Programs Improving Remote Access to Healthcare

  1. The Garrett County Health Department in Maryland is addressing SDOH for residents with substance use disorders through a telehealth program. The program provides medication-assisted treatment for p...
  2. The Health Wagonis a mobile health clinic that increases access to free healthcare services in several rural Virginia communities. The Health Wagon provides many different health service…
  1. The Garrett County Health Department in Maryland is addressing SDOH for residents with substance use disorders through a telehealth program. The program provides medication-assisted treatment for p...
  2. The Health Wagonis a mobile health clinic that increases access to free healthcare services in several rural Virginia communities. The Health Wagon provides many different health services to patien...

Implementation Considerations

  • Programs looking to implement approaches to improve remote access to healthcare should consider the importance of funding strategies, the need for specific resources and staff, and technology infrastructure. A lack of broadband accesscontinues to limit implementation of telehealth strategies in many rural areas. In addition, in some settings patien...
See more on ruralhealthinfo.org

Resources to Learn More

  • Can Telehealth Help Address the Social Determinants of Health? Audio Podcast discussing how telehealth strategies can impact social determinants of health. Author(s): DeSalvo, K. Organization(s): American Telemedicine Association Clinical to Community Connections: Telehealth Website Publications and webinars that describe how telehealth and telemedicine ap…
See more on ruralhealthinfo.org

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