Remote-access Guide

help with epbfi remote access

by Hosea O'Kon Published 3 years ago Updated 2 years ago
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How to use the EPB remote control?

Then, to use your EPB remote to control the device, press the corresponding programmed mode button (STB, TV, DVD or AUX) first, then the functions you want the device to perform. Remember that in order to resume watching Fi TV, you must again press “TV/Video” and

How do I delete an epbfi account?

Select the Epbfi account This screen lets you know you are finished. This screen also gives you the option to delete the account should you need to remove it for some reason. Apple Mail / Mac Mail

How do I Manage my EPB Fiber Optics account?

As an EPB Fiber Optics customer, you have access to MyEPB, our online self-service portal, to help you manage your account services. Here’s how to get started: If you don’t already manage your electric power account online (or if you don’t have an electric power account): 1. Go to epb.com/my-epb 2. Click Register 3.

What devices does EPB fi TV work with?

The EPB Fi TV app is delivered over our internet and easily integrates with streaming devices like Amazon Fire TV Stick, Apple TV, smart TVs and more – without the need to lease set top boxes.

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How do I program my EPB remote?

0:311:57Programming Your EPB Digital Remote Control - YouTubeYouTubeStart of suggested clipEnd of suggested clipFirst power on the TV. Press. And hold the TV key for five seconds until the LED blinks. One timeMoreFirst power on the TV. Press. And hold the TV key for five seconds until the LED blinks. One time and stays on locate.

Why is EPB TV not working?

You need to make sure your TV is set to the correct device input. Try using the remote that came with your TV to change the input to the one your set top box is plugged into. If you're still having problems, try contacting us anytime day or night by online chat, email or phone.

What is EPB app?

EPB Fi TV is an app that lets you watch TV over the internet – much like Netflix or Hulu. Fi TV is combined with our Fi-Speed Internet, so you watch using internet connected-devices including compatible smart TVs and most popular streaming devices like Amazon Fire TV Stick, Apple TV, and mobile devices.

How do I cancel my EPB?

How to cancel EPB Fiber Optics the traditional wayGo to the Customer support page.Choose Live Chat.Fill in all the fields.Wait for a customer support agent.Provide all the necessary information.Wait for the agent to cancel your account and ask for confirmation.

Does EPB have an app?

The EPB Fi TV app is delivered over our internet and easily integrates with streaming devices like Amazon Fire TV Stick, Apple TV, smart TVs and more – without the need to lease set top boxes.

How much is basic cable with EPB?

So at just $9.99 per month (plus tax), EPB Smart Network is a wise addition to your home's internet service.

What channel is HBO on EPB?

Starz/EncoreChannel NameSDHDHBO HD East201701HBO HD West202702HBO 2 HD East203703HBO 2 HD West20470410 more rows

What does EPB stand for in a car?

electric parking brake The electric parking brake (EPB) replaces the conventional parking brake. It is operated by a switch located in the center console. WARNING: Always apply the EPB before leaving the vehicle.

Where can I pay my EPB bill?

You can also make payments at one of our three convenient locations:EPB Main Office 10 West M.L. King Blvd. ... EPB Brainerd Branch 830 Eastgate Loop - Temporarily drive through only. Monday - Friday Drive-thru hours: 7:30 a.m. – 6 p.m. Saturday 9 a.m. – 1 p.m.EPB Hixson Branch 2124 North Point Blvd.

Is EPB available in Georgia?

EPB offers internet access in Florida, Georgia, Nevada, and Tennessee. Fiber-optic internet from EPB is available to an estimated 364,000 people, making it the 27th largest residential fiber provider in the U.S. by coverage area.

How can I watch EPB online?

Watch TV anywhere with Out of HomeClick on a network logo and then a desired program.Choose "EPB Fiber Optics" as your provider.Follow the instructions to log in* and watch instantly.

Where can I pay my EPB bill?

You can also make payments at one of our three convenient locations:EPB Main Office 10 West M.L. King Blvd. ... EPB Brainerd Branch 830 Eastgate Loop - Temporarily drive through only. Monday - Friday Drive-thru hours: 7:30 a.m. – 6 p.m. Saturday 9 a.m. – 1 p.m.EPB Hixson Branch 2124 North Point Blvd.

Why is Fi TV delivered over the internet?

People want more control to watch what they want, when they want, and where they want. We're no longer tied to the television screen – we want to w...

What is the EPB Fi TV app?

EPB Fi TV is an app that lets you watch TV over the internet – much like Netflix or Hulu.Fi TV is combined with our Fi-Speed Internet, so you watch...

Can I just get Fi TV without having EPB Fiber Optics internet?

No. The EPB Fi TV app comes with Fi-Speed Internet to provide the ultimate TV experience powered by the world’s fastest internet.Learn more

Why did EPB Fiber Optics launch the EPB Fi TV app?

To provide a video solution that improves your overall video quality and experience, and makes it easier to stream the content you want, when and w...

What channels are on the EPB Fi TV app?

The EPB Fi TV app offers the same three Channel Packages as our previous TV plans, including:Bronze (23 channels, including all local affiliates)Si...

What Smart TVs, streaming and mobile devices work with the EPB Fi TV app?

The EPB Fi TV app is compatible with many popular streaming devices, mobile devices and smart TVs. See a full list of compatible devices.

Can I still use my Fi TV remote to control the TV?

Since the EPB Fi TV app no longer requires a set top box, you will use the remote that comes with your streaming device or smart TV to control Fi T...

Can I get the Gig with the EPB Fi TV app?

Yes! In fact, for just $10 more a month than our 300 Mbps internet, the Gig is powerful enough to support all of your family’s devices with no buff...

Should I add EPB Smart Network?

We suggest you do, in order to get the most from your Fi-Speed Internet service. More people are using their WiFi network to access video content l...

Is there a limit on how many streams I can buy for simultaneous viewing with the EPB Fi TV app?

The EPB Fi TV app includes 6 streams standard (more than any other provider) – but you can also purchase up to four additional streams at $2.50 eac...

Does EPB provide television equipment to assist customers who are blind or visually impaired?

We are fully compliant with all regulations related to providing support for visually impaired customers in using our video services. Please call 4...

Why did EPB Fiber Optics launch the EPB Fi TV app?

To provide a video solution that improves your overall video quality and experience, and makes it easier to stream the content you want, when and w...

Why do I need a set top box for every TV with Fi TV Select?

Because all Fi TV Select channels are delivered as a digital signal, you need a set top box on each TV in order to receive this TV service. However...

Why fiber optics?

Fiber optic technology transmits information using laser-generated pulses of light that travel over hair-thin strands of glass fiber. Because light...

What does EPB charge for installation?

There is no charge for residential installation. And, with EPB there are no contracts or hidden fees.

Can I add a DVR to Fi TV Select?

In order to add a DVR, you must have the Advanced Features Package (record 4 shows at once for $6.99 per month) or the Ultimate Features Package (r...

Why am I having trouble watching Fi TV with my EPB remote?

Try pressing the STB button located in the upper left of your remote to sync it with your tv’s set top box. Then your remote will begin controlling...

What channels are on the EPB Fi TV app?

The EPB Fi TV app offers the same three Channel Packages as our previous TV plans, including:Bronze (23 channels, including all local affiliates)Si...

How do I start a show over from the beginning?

Timeshift (with the Ultimate Features package) allows you to rewind live programming or restart a program up to 24 hours later. This feature is ava...

How are the 25 Timeshift channels determined?

The 25 Timeshift channels are determined by national network rankings combined with the channels our customers watch the most. However, most channe...

How long can you rewind a program on EPB Fi?

Timeshift (with the Ultimate Features package) allows you to rewind live programming or restart a program up to 24 hours later. This feature is available on up to 25 popular channels, depending on the channel package you subscribe to. However, EPB Fi TV lets you restart live programs over from the beginning and replay programs for up to 3 days after they air on most channels.

Is there a charge for EPB?

There is no charge for residential installation. And, with EPB there are no contracts or hidden fees.

Can I order Fi TV Select?

Unfortunately no. Fi TV Select service is no longer available for ordering and cannot be transferred to a new address. However, we have a better option. App-based EPB Fi TV works over the internet on many smart TVs and most streaming devices (like Amazon Fire TV Stick 4K, Apple TV, Android devices and others).

Install and update remote help

Remote help is available as download from Microsoft and must be installed on each device before that device can be used to participate in a remote help session.

Configure remote help for your tenant

To configure your tenant to support remote help, review and complete the following tasks.

How to use remote help

The use of remote help depends on whether you're requesting help or providing help.

Monitoring and reports

You can monitor the use of remote help from within Microsoft Endpoint Manager.

Where can I access my epbfi email?

do so yourself. And, you can visit mail.epbFi.comto access and manage your email account online.

How many email accounts are there for EPB?

EPB email account activiation– we’ll set up your email accounts (up to seven) and

How to add a fiber optics account to my electric bill?

doalready manage your electric power account online: 1. Simply login to your electric power account, epb.com/my-epb. 2. Click My Accounts, click on the “Add Utility Account” link. 3. Type in your EPB Fiber Optics account number and CPNI/Account Passcode. You can find your account number on your bill, or call us at 423-648-1372. 4. Once your EPB Fiber Optics account has been added, click on Account Summary and your fiber optics account will now be in the accounts dropdown.

What is the phone number for EPB Fiber Optics?

In this kit you’ll find all the info you need to start enjoying EPB Fiber Optics. And if you have any questions, local representatives are always standing by at 423-648-1372.

How to find my fiber optics account number?

You can find your account number on your bill, or call us at 423-648-1372. 4. Once your EPB Fiber Optics account has been added, click on Account Summary and your fiber optics account will now be in the accounts dropdown. Once you’re logged in to MyEPB, you can take advantage of all the convenient benefits:

How to access remote computer?

There are a couple of ways to access the remote computer. If you logged in to your account in the host program, then you have permanent access which means you can visit the link below to log in to the same account in a web browser to access the other computer.

How to enable remote desktop access to a computer?

To enable connections to a computer with Windows Remote Desktop, you must open the System Properties settings (accessible via Settings (W11) or Control Panel) and allow remote connections via a particular Windows user.

How to connect to a host browser?

To connect to the host browser, sign on to Chrome Remote Desktop through another web browser using the same Google credentials or using a temporary access code generated by the host computer.

How does remote utility work?

It works by pairing two remote computers together with an Internet ID. Control a total of 10 computers with Remote Utilities.

What is the other program in a host?

The other program, called Viewer, is installed for the client to connect to the host. Once the host computer has produced an ID, the client should enter it from the Connect by ID option in the Connection menu to establish a remote connection to the other computer.

What is the easiest program to use for remote access?

AeroAdmin is probably the easiest program to use for free remote access. There are hardly any settings, and everything is quick and to the point, which is perfect for spontaneous support.

What is the name of the program that allows you to access a Windows computer without installing anything?

Install a portion of Remote Utilities called Host on a Windows computer to gain permanent access to it. Or o just run Agent, which provides spontaneous support without installing anything—it can even be launched from a flash drive.

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Remote Help Capabilities and Requirements

Prerequisites

  1. Intune subscription
  2. Remote help add-on license for all IT support workers (helpers) and users (https://aka.ms/PremiumAddOnsDocs)
  3. Windows 10/11
  4. The remote help app for Windows. See Install and update remote help
See more on docs.microsoft.com

Install and Update Remote Help

  • Remote help is available as download from Microsoft and must be installed on each device before that device can be used to participate in a remote help session. By default, users will be opted into automatic updates and remote help will update itself when an update is available. For users that opted out of automatic updates, when an update to remote help is required, users are prompted …
See more on docs.microsoft.com

Monitoring and Reports

  • You can monitor the use of remote help from within Microsoft Endpoint Manager. 1. Sign into the Microsoft Endpoint Manager admin center and go to Tenant admin > Remote help. 2. On the Monitor tab, you’ll see a count of active sessions and historical data about past sessions. 3. On the Remote help sessions tab, you’ll see the records of past session...
See more on docs.microsoft.com

Log Files

  • Remote help logs data during installation and during remote help sessions, which can be of use when investigating issues with the app. Installation of remote help - When remote help installs or uninstalls, the following two logs are created in the device users' Temp folder, for example, C:\Users\<username>\AppData\Local\Temp. The * in the log file name represents a date and ti…
See more on docs.microsoft.com

Installation Details

  • Remote help will create the following firewall inbound rules: 1. Quick Assist Firewall Exception 2. Quick Assist RDP Firewall Exception 3. Remote help Firewall Exception
See more on docs.microsoft.com

Languages Supported

  • Remote help is supported in the following languages: 1. Czech 2. Danish 3. Dutch 4. English 5. Finnish 6. French 7. German 8. Greek 9. Hungarian 10. Italian 11. Japanese 12. Korean 13. Norwegian 14. Polish 15. Portuguese (Portugal) 16. Romanian 17. Russian 18. Spanish 19. Swedish 20. Turkish
See more on docs.microsoft.com

Known Issues

  • When setting a conditional access policy for apps Office 365 and Office 365 SharePoint Online with the grant set to Require device to be marked as compliant, if a user's device is either unenrolled...
See more on docs.microsoft.com

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