Remote-access Guide

hennepin health remote access

by Jasmin Haag Published 2 years ago Updated 2 years ago
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What is Hennepin Health Access?

The Hennepin Health Access clinic team helps patients to meet their social and psychological needs in addition to providing preventive health services and medical care for acute and chronic conditions.

How do I access my Hennepin County email?

Hennepin County > Employee email County employees can access their county email over the internet. You will need your email ID and password to access this service.

How do I get remote access to Citrix applications?

Use this link to access your Citrix applications including Epic, Infooncall, and Remote Desktop. Use this link to fill out the remote access request form if you are not currently enrolled in Duo and/or Palo Alto GlobalProtect VPN. iPhone: Run the following URL from Safari. This can easily be done by emailing this to yourself.

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How to contact Cortex Learning Management System?

You must be an employee to use this portal. If you need assistance, call the IT Service Desk 24/7 at 612-873-7485 or email Cortex@hcmed.org. Employee Self Service.

What is the number to call for telehealth triage?

Call the COVID-19 Patient Care Line ( 612-873-2922) and choose option 5 to speak with a Telehealth Triage RN for further instructions. Or seek medical care from your primary provider, urgent care, or emergency department.

Do you have to install the latest version of the app to gain access to the app?

You must install the latest version of the app to gain access.

Where are the HCMC clinics located?

Clinics located on the HCMC campus in Minneapolis are spread throughout several buildings.

What is hospital based care?

Hospital-based care. This is a hospital-based clinic owned by Hennepin Healthcare. Many insurance plans pay for health care services provided in a hospital-based clinic differently than those provided in a doctor’s office. Your insurance may require that you meet your annual deductible and/or require that you pay a percentage ...

Plan products

We offer health-care coverage to Hennepin County residents who are enrolled in a Minnesota Health Care Program (Medical Assistance and MNCare). Medical Assistance is a state insurance program that helps people with lower incomes or disabilities.

Our network

Let us be your guide to good health. You can choose from a wide variety of services, clinics and providers within the Hennepin Health network.

Rewards program

Preventative, routine and follow-up care protects and improves your health. Our rewards program gives you added incentive to get regular care for yourself and your family.

Health services

We understand that life can sometimes get in the way of staying healthy. Getting there and knowing more can help you take charge.

Health and wellness information

We take an integrated, community-based approach to health care. We collaborate to offer a health-care model that coordinates with the services and programs offered in the Hennepin County system.

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Plan Products

Our Network

  • Let us be your guide to good health. You can choose from a wide variety of services, clinics and providers within the Hennepin Health network. Our network includes: 1. Children’s Minnesota 2. M Health Fairview (includes Fairview/HealthEast Hospitals and Clinics, and University of Minnesota Physicians) 3. Hennepin Healthcare/HCMC 4. North Memorial Health 5. NorthPoint Health & Wel…
See more on hennepinhealth.org

Rewards Program

  • Preventative, routine and follow-up care protects and improves your health. Our rewards program gives you added incentive to get regular care for yourself and your family. 1. Earn gift cards for staying up-to-date on checkups, screenings and shots. 2. Pregnant women who complete prenatal and postnatal visits earn rewards. 3. Eligible children can get free car seats. Learn more about o…
See more on hennepinhealth.org

Health Services

  • We understand that life can sometimes get in the way of staying healthy. Getting there and knowing more can help you take charge. Our members can: 1. Get rides to appointments and pharmacy pick-ups. 2. Talk to a nurse 24/7 through HealthConnection. 3. Use the Healthwise® Knowledgebase online resource to check symptoms or learn about your health. 4....
See more on hennepinhealth.org

Health and Wellness Information

  • We take an integrated, community-based approach to health care. We collaborate to offer a health-care model that coordinates with the services and programs offered in the Hennepin County system. This community information can help you and your family with housing, food assistance, mental health and other social needs. Learn more. DHS approved 9/24/2020 ID #HC …
See more on hennepinhealth.org

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