What are the patient portals and how do they work?
Our patient portals are a convenient way to securely view your personal health information and interact with Penn State Health. They play a key role in your heath care - providing a 24/7 connection to the information you need to make better decisions.
What happens if I need to go to Hershey Medical Center?
Your illness or injury may require admission to Hershey Medical Center. A staff member will transport you to an available bed. If your condition requires treatment that is not available at Hershey Medical Center, you will be transferred to an appropriate health care facility. What happens when I am discharged?
What is the emergency department called at Hershey Medical Center?
The Emergency Department (ED) at the Milton S. Hershey Medical Center is central Pennsylvania’s only Level I Trauma Center for both children and adults. We specialize in the assessment and treatment of trauma, stroke, heart and vascular, pediatric and neurosurgery patients.
Is there parking at Penn State Hershey Medical Center?
Penn State Health Milton S. Hershey Medical Center. Parking is free to patients and visitors. Our free shuttles make it easy to get around campus once you’re here. Valet Parking is available at the main entrance for patients and visitors for a nominal fee per vehicle. If you're having an emergency, please dial 911.
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How do I access Penn State portal?
Go to pennstatehealth.org/myhealth. Please bookmark this page before clicking the login link to visit My Penn State Hershey Health in the future. There is a menu item on the pennstatehealth.org and pennstatehealth.org/childrens website homepages dedicated to Patient Portal.
How do I connect to PSU VPN?
If you are asked for a portal address, type "secure-connect.psu.edu". Click "Connect". Global Protect requires both 2FA and Microsoft Office 365 authentication. Follow the prompts to authenticate.
How do I log into my Penn State Health email?
Go to https://outlook.office365.com/ and you should be immediately redirected to a Microsoft login window. Enter your Penn State email address (e.g. xyz789@psu.edu) and click the 'Next' button.
How do I get my medical records from Hershey Medical Center?
Hershey Medical Center. Medical Records: 717-531-8055 Fax 717-531-5068. Obtain medical records of a patient who was not referred by you to the Penn State Health system. Fax these requests (on your official organizational letterhead) for the specific patient information.
What app does Penn State health use?
MyChart. Patients of Holy Spirit Medical Center, or any of their outpatient clinics, will use MyChart as their portal.
Does Penn State health have an app?
Keep track of your health from anywhere with the Penn State Health mobile app. You can use it to: Search for a Penn State Health provider by condition, treatment, specialty or ZIP code.
Is Penn State health part of Penn State University?
The hospital is owned by the Penn State Health System and is the largest hospital in the system. MSHMC is affiliated with the Pennsylvania State University College of Medicine....Penn State Milton S. Hershey Medical Center.Penn State Health Milton S. Hershey Medical CenterLinksWebsitepennstatehealth.org/hmcListsHospitals in Pennsylvania17 more rows
How do you call a patient at Hershey Medical Center?
Hershey Medical Center. Call the CareLine at 800-243-1455 (toll-free), available 24 hours a day, seven days a week.
Committed to providing you with the highest quality of treatment and support
As one of the leading teaching and research hospitals in the country, Penn State Health Milton S. Hershey Medical Center is committed to enhancing quality of life through improved health and the discovery of knowledge that benefits all. We’re proud to deliver award-winning care that encourages positive outcomes for patients and families alike.
About Us
Central Pennsylvania’s only locally based academic medical center, Level I regional adult and pediatric trauma center, and Level IV (highest level) neonatal intensive care unit
What is access confidentiality agreement?
Access and Confidentiality Agreement - the Access and Confidentiality Agreement defines the responsibilities and obligations of each party in regard to Penn State Health’s clinical information system. To be signed by one of the practice partners with signatory authority.
What is a provider list?
Provider List - outlines all providers (MD/DO/CRNP/PA/APCs) who are required to have their patients available on the Provider Portal. If your providers see patients at multiple locations, please add and identify those locations. If your practice utilizes direct secure email addresses, please also provide the provider’s direct secure email address. Direct secure email addresses allow us to also securely send you Patient Health Information (PHI). If you currently do not have direct secure email addresses and are interested, see your certified EHR software vendor. For more information, see https://www.directtrust.org/what-we-do, Direct Secure Messaging section.
How to create a Hershey account?
You can create your account online using the Self-Enroll process. Or you may sign up with the office staff during any visit to the Milton S. Hershey Medical Center or one of our Medical Group locations.
How to join the Health Portal?
If you registered during your office visit, you should receive an email "invitation" to join the health portal. The link in this email message will take you to your registration information. If you do not see the message in your email inbox, you may want to check the junk or spam folder to see if it is there.
What is Penn State Health?
My Penn State Health is a convenient, secure website that makes it easy to communicate with your physicians, pay bills, and make appointments. Learn how to sign up and use this service to manage your health care records.
Can parents get a copy of medical records from Penn State?
As always, parents and guardians can contact their family physician to discuss their child's medical situation, and can contact Penn State Hershey Medical Records office to obtain paper copies of medical records by providing proper identification.
When can a child access their medical records?
On the child's 18th birthday , parental or guardian access to online medical records will be terminated. The child will be able to initiate their own account for access to their electronic health record during their next office visit. Federal HIPAA law requires privacy of health records at age 18.
When is parental access terminated?
parental access is terminated on the child's 18th birthday per Federal HIPAA law. See next question for details.
When is consent required for a patient?
parents of patients up to age 14 - consent from the child is required after their 14th birthday if they do not wish to have their own account, but provide the parents with access. See next question for details.
