How do I get help using the remote desktop portal?
Contact Helpdesk if you would like help using this portal. To use rdportal.herts.ac.uk off-campus you must be connected to the University’s Network using Pulse Secure. If you are unable to log in you should: Speak with your module leader to confirm that you have been given access to the Remote Desktop portal
What do I do if I have problems with remote access?
MGS Remote Access Click herefor Remote Access training videos. If you do experience any problems then ask a member of the Network team for assistance or email: remote-access@mountgrace.herts.sch.uk Please be prepared to tell us as much information as possible about your computer and what problems you have had with the remote access.
How does remotaccess compare to other remote access services?
Other remote access services offer mixed levels of security. With RemotAccess, everything you do is fully secured, so you can truly focus on your work, instead of its protection. Get connected whether you use static or dynamic IP address.
How do I use remotaccess Cloud Gateway to work remotely?
Thanks to HTML5, you can simply use your browser to connect to your remote Windows machine. The RemotAccess Cloud Gateway allows you work remotely while retaining your firewall settings and any NAT rules on your router.
New resources, training and support for EYFS practitioners
Supporting EYFS practitioners through the changes to the EYFS statutory framework. More details
Essential foundations for counting
On demand training and resources to develop a better understanding of key mathematical learning throughout nursery and beyond. Find out more
Revising for Grade 6 in Mathematics
Revising for Grade 6 in Mathematics is a ready-made, active revision programme for students aiming for Grade 6 in GCSE Maths. More details
New resources, training and support for EYFS practitioners
Supporting EYFS practitioners through the changes to the EYFS statutory framework. More details
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Spring 2022 training programme
Herts for Learning is a leading provider of school improvement and business support services, training and resources, that enable schools, settings and Trusts to deliver a great education.
Leadership & Management
Tailored school improvement services and leadership and management support for school leaders.
Technical services
Our team of certified technical consultants deliver and support a range of technical and network solutions including Windows, Apple iOS, Managed Wireless, Google for Education and Cloud Backup.
Support services
Our on-site technical support visits can be set at an interval that suits your school or setting. All HfL consultants are fully trained and DBS checked. We're available for all aspects of ICT technical support to ensure a school’s ICT systems are working effectively, supporting teachers and office staff to resolve issues quickly.
Cloud services
A safe, secure and GDPR compliant backup solution. HfL offers a scalable, safe and monitored cloud backup solution. Leveraging the power of the Microsoft Cloud our backup solution is designed with schools in mind, automatically securing your important data with remote monitoring and troubleshooting included.
What is a remotaccess gateway?
The RemotAccess Cloud Gateway allows you work remotely while retaining your firewall settings and any NAT rules on your router.
What is remotaccess?
You can use it as a secure replacement of a native remote desktop client on your system.
Is remote access secure?
Other remote access services offer mixed levels of security. With RemotAccess, everything you do is fully secured, so you can truly focus on your work, instead of its protection.
