Remote-access Guide

hikvision nvr and cameras working but no remote access

by Leola Labadie I Published 2 years ago Updated 2 years ago
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If you check the NVR assigned IP address for the camera in question in the camera settings you can use that to access it. Connect a PC or laptop to one of the PoE ports on the NVR, change the PC IP address to 192.168.254.xxx and then enter the cameras IP address in a web browser and do what you need to do D

Full Answer

How to set up NVR remote access?

Step by Step Instructions

  1. Connect NVR to network with a CAT5 cable.
  2. Download and install ConfigTool from DahuaSecurity.com, under Support->Download Center->Software
  3. Run the ConfigTool.
  4. The ConfigTool should display your IP Camera. ...
  5. Configure Internet Explorer security settings to allow the plugs to work. ...
  6. Login with the default credentials: User Name: admin Passsword: admin

More items...

How to setup HIK connect on DVR and NVR?

How to Setup Hik-Connect P2P Service • Using the console of the NVR or DVR, select System Configuration from the Main Menu. • The system configuration menu is where to set the date and time, configure the network setting, change port numbers, enable Hik-connect P2P service, setup email, users accounts and more.

How to upgrade a Hikvision NVR or DVR locally?

To update firmware on the DVR / NVR:

  • Download the correct firmware for the system to a formatted USB drive.
  • Insert the USB drive into the USB port of the DVR / NVR.
  • Right-click on the Live View to access the Quick Menu.
  • Click Main Menu and then click the Setting icon ( ).
  • Click Setting > Upgrade.
  • Click Start.

How to access camera behind NVR?

  • Open a web browser that is compatible with your recorder. ...
  • Type the IP address for your NVR or DVR into the address bar of the web browser. ...
  • As we mention above if you’re unsure what the IP address of your recorder is, check it out by navigating to the network settings menu. ...
  • Login using the admin account. ...

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How do I enable remote access on Hikvision NVR?

Go the following menu location: Configuration --> Network --> Platform Access. PRODUCTS: HIKVISION DEVICES TOPICS COVERED IN THIS KBA: How to enable Hik-Connect remote access on HIK devices (NVR/DVR/Camera). c. Select the Enable tick box at the top of the page.

Why can't I see my Hikvision cameras?

The most common reasons for not being able to view CCTV video images remotely via the Hikvision iVMS-4500 app (on your phone or computer) are: Public IP address has changed. Network cable / internet cable un-plugged. System not set-up correctly.

How do I get my HIK cameras back online?

1) Open the Main Menu by clicking the Cog icon and then browse to Network > TCP/IP. 2) Set your Preferred DNS Server so that it is the same as your IPv4 Default Gateway and set your Alternate DNS Server to 8.8. 8.8 and press Apply. 3) To check if this has worked browse to Network > Advanced > Platform Access.

How do I reset my Hikvision NVR remotely?

0:000:22Hikvision reboot - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd VR or DVR. Once you are logged in to the unit click on any configuration tab at the top. ClickMoreAnd VR or DVR. Once you are logged in to the unit click on any configuration tab at the top. Click on the maintenance menu on the left hand side then click on the reboot button at the top.

Why can't I see my CCTV remotely?

What to Do If You Cannot Remotely View Security Cameras Using the Internet via Port Forwarding. Make sure your cameras are connected to the network. Ensure all the ports of the network configuration are mapped to the Internet. Open the firewall in the router to allow Internet access to the camera.

Why are my Hikvision cameras offline?

Make sure the device has been connected to the Internet and it can connect to the Hik-Connect Server. a) Go to device to see whether the IP parameters belong to LAN. The IP address, subnet mask and default gateway need to be set correctly.

Why is my HIK connect not working?

What causes the Hik-Connect connection failed error? Most of the time the Hik-Connect connection failed issue is caused either by an incorrect network configuration of the device, incorrect port forwarding or a poor network connection.

Why is NVR offline?

If a connected camera is showing as Offline on your NVR, it could be related to an issue with the internal settings of your NVR or a cable connection problem. If the offline camera is connected directly to the back of your NVR, check the port connections.

How do I access my Hikvision IP camera remotely?

Enable remote HTTP access, so that the router can be reached from a remote location. Specify an Access Point Name (APN) for the SIM card in use, so that the router will obtain a Public IP address. Configure a Port Forwarding rule that redirects all connections from one Port to the camera's IP address:Port.

What is remote configuration in HIK-connect?

After adding a device, you can set the parameters of the device, including basic information, time settings, recording schedule, etc. Edit Information of Cameras Linked to Added Device. Set Video and Image Encryption.

Does hikvision need port forwarding?

It is only necessary to open TCP ports from the above range as Hikvision products do not use UDP for communications. We would advise that you turn off the 'Enable DHCP' functionality from within the DVR / NVR and also untick the 'Enable UPnP' option from the NAT menu.

How do I reset my Hikvision camera?

CameraPress and hold down the reset button for 30 seconds while the camera is on then power it down.Continue to hold the reset button down for a second 30 seconds then power it back up.Continue to hold the reset button down for a final 30 seconds then let go of the button.

How do I know if Hikvision is connected to Internet?

0:252:42How to Check if Hikvision DVR or NVR is Online and What ... - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd on the left we go to network advanced. And then platform. Access. So here is our access type isMoreAnd on the left we go to network advanced. And then platform. Access. So here is our access type is hit connect to our app. And it's showing offline.

How do I connect to HIK WIFI?

The network camera or the wireless doorbell can scan the QR code to connect to the Wi-Fi conveniently. Steps: Tap Wi-Fi Settings on the Settings page to enter the Wi-Fi Settings page. Input the Wi-Fi Name (known as SSID) and password of the Wi-Fi.

Hikvision API Python

For a personal project I'm trying to use my Hikvision IP Cams as movement detectors for a KNX smart home installation. Unfortunately there is very little info to be found. Is there anywhere I can find the commands for motion detection or line crossing? I managed to connect to the camera, but am stuck now.

NVR reboots when connecting through Hik-connect

Ok this is one of the weirdest thing I have seen in Hikvision. A customer reported that when he tried to see his cameras a message like: Network issues poped up. Today I went on site and did this:

Concurrent Connection Limit

Does anyone know how many concurrent connections can be made to the web interface or camera streams of HikVision cameras? For example how many people can connect directly to the camera's IP using iVMS?

Recording to FTP not working

I bought a new Hikvision cam to join my fleet of existing Reolink cams. The Reolinks have been working great for a long time, but I needed a black one and they don't offer that.

video door bell wireless

hello i am looking for a wireless video door bell for my office where the visitor ring the bell ( not connected to a chime or any bells ) and it just appears on the app

View via MAC

Does anybody have a tutorial or an app i can download/buy to view my cameras on my mac? I’ve tried logging into it but it says plugin not found even if i’ve already downloaded and installed the plugin

HikVision NVR reboots when I open Hik-Connect App

When I open the Hik-Connect App on my iPhone, the cameras have a "network connection issue" and then go "offline" shortly after. I stood at my NVR and repeated the process and when I open the app and try to access the cameras, the cameras on the NVR "freeze" and then the system reboots itself.

How to check IP address availability?

a)You can check the IP address availability by performing the “Ping” command (Fig. 2). In order to do that you need to type ping 192.168.1.4 at the command promptwindow.

Can you enable DHCP in DVR?

a) You can enable the DHCP checkbox in the DVR Network Configuration interface:

Can I remotely access my Hikvision device?

The following guide will guide you through the necessary steps to remotely access your Hikvision device with another PC, Laptop, Tablet, Smartphone or iPhone. Before proceed please connect your device to your router and obtain a computer that is already connected to the same router or LAN. Also make sure that your computer can access the internet. After properly port-forwarding (also called port-mapping) your router you will be able to access your device by using an internet browser, such us IE, Chrome, Firefox or Safari and/or our client software iVMS4200.

Where to find virtual host on NVR?

Once you've accessed the NVR on a web browser you'll find virtual host in Settings > Network > Advanced. If it's not there, perhaps your firmware doesn't support it - it does look to be very old - my I series was delivered in November 2019 with 4.22 on it and the latest is now 4.50.000.

Can I use a wired mouse on a Hikvision NVR?

I can access most settings directly at the NVR by using a wired mouse with no problem. I use NO-IP for DDNS and can see all my cameras with IVMS-4500 on my iPhone.

Can you port forward a client to a NVR?

Your client would view directly from the NVR, remotely. No port forwarding needed.

Can a router allow guests to access the internet?

Another possibility, though hokey. Some wireless routers have a "guest" wifi channel. The router only allows guests to reach the internet. No access to the local net, printers, other PCs, etc. Drawback: local viewing for your client is troublesome. Last possibility: VPN.

Can I view my NVR via IP address?

A quick and easy solution might be to use something like teamviewer. I have it loaded on my home laptop, I just 'teamviewer' in remotely and can view my NVR via IP address.

Does Hikvision NVR have P2P?

HIKVISION NVR/DVR comes with a P2P inbuild function. EZVIZ they called it.

Why does my Hikvision camera show live view failed?

Perhaps your Hikvision camera shows the " live view failed " message because it's using an old firmware that still depends on the NPAPI technology.

Why isn't my Hikvision live view working?

You can have this problem with the Hikvision live view not working due to non-original Hikvision cameras (OEM) or issues with plugins and browsers.

Does IP camera work with Internet Explorer?

A long time ago, the IP cameras used to work only with the IE (Internet Explorer) web browser with the Active X plugin or Silverlight installed to show live video.

Can you change the protocol type in the camera?

You can try changing the protocol type in the camera as show in the picture.

Does Hikvision work with Chrome?

If you have a new Hikvision IP camera, it will probably work fine with the Google Chrome web browser as long as you install the new plugin.

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