Hikvision remote control is not working– Troubleshooting
- Plug in a mouse through the recorder’s USB port.
- Open Menu, Configurations, General, and More Settings
- Write down the device number. The default number (225) is valid for all Hikvision IR remote controls. ...
- To connect them, select the “DEV” button on the controller and enter the device number you found. When done, press “Enter” on the remote.
How to remotely access Hikvision devices user manual?
Enabling Hik-Connect
- On your computer open SADP Tool. This program will show you any Hikvision equipment connected directly to your network. ...
- Select your NVR or DVR from the list by ticking the box to the left of it. ...
- When you select the device you will see a panel of information on the right that looks like the one in the image above. ...
How to connect Hikvision DVR to mobile?
How to Use Hik-Connect on Mobile for both iOS and Android?
- Download the "Hik-Connect" app from the iOS app store or Google Play
- Open the app. Select the country of your residence
- Now you have two options: either login your Hik-Connect account, or add your device to the Hik-Connect App directly. ...
- A. If you are using Hik-Connect service, please "Login" as instructed on the app. ...
How to fix Hikvision ivms-4500 connection failed?
How to Fix Hikvision ivms-4500 App “Connection Failed”
- Reasons why the app says connection failed. Look at the DVR icon on the device list of the ivms-4500 app. If the icon is...
- Check the network connection. Let’s check the easiest fix, an unplugged network cable. Make sure the cable is plugged in...
- Check the Public IP address. The public IP address is the address...
How to setup HIK connect on DVR and NVR?
How to Setup Hik-Connect P2P Service • Using the console of the NVR or DVR, select System Configuration from the Main Menu. • The system configuration menu is where to set the date and time, configure the network setting, change port numbers, enable Hik-connect P2P service, setup email, users accounts and more.
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How can I access hikvision remotely?
Enable remote HTTP access, so that the router can be reached from a remote location. Specify an Access Point Name (APN) for the SIM card in use, so that the router will obtain a Public IP address. Configure a Port Forwarding rule that redirects all connections from one Port to the camera's IP address:Port.
Why is my Hik-Connect not working?
What causes the Hik-Connect connection failed error? Most of the time the Hik-Connect connection failed issue is caused either by an incorrect network configuration of the device, incorrect port forwarding or a poor network connection.
How do I set up Hik-Connect remotely?
Setting up Hik-Connect 1) On your phone or tablet install the Hik-Connect app. 2) Select your Region, press Login and then Register. Follow this process through as instructed by the app. 3) Once you have logged in press the + Icon in the top right corner, highlighted on the image below, and then select Scan QR Code.
How can I access my Hikvision DVR remotely from mobile?
How to Use Hik-Connect on Mobile for both iOS and Android?Download the “Hik-Connect” app from the iOS app store or Google Play. How to Use Hik-Connect on Mobile (iOS and Android)Open the app. ... Now you have two options: either login your Hik-Connect account, or add your device to the Hik-Connect App directly.
Why does my Hikvision say no link?
Its likely that the resolution of the monitor is not supported or the NVR needs to be set to the proper resolution.. try connecting the nvr to a 1080p monitor or your tv.
Why are my HIK cameras offline on my phone?
Does your phone receive an internet signal? Is it connected to WiFi or 4g? If the above is all correct, and your Hik-Connect app is still showing the device as 'offline', please refresh your app by dragging down with your finger the camera list view. This will update the feed within your app.
How can I view my CCTV from anywhere?
Install viewing software. The viewing software may be proprietary to your CCTV provider. The best CCTV providers have a smart app that you can install on any mobile device and then track it yourself. Companies like Pro-Vigil offer viewing software for free that you can download to your mobile devices.
How can I remotely access my DVR?
How to Remote Access a DVRCreate and Configure a Dynamic DNS Account.Set Up a Dynamic DNS on the Router.Connect the MPEG-4 DVR and Locate the DVRs IP Address.Setting up a Virtual Service on the Router.Install the Remote Viewer Software for Remote Internet Access.
How can I remotely access my Hikvision camera on my laptop?
Enabling Hik-Connect On your computer open SADP Tool. ... Select your NVR or DVR from the list by ticking the box to the left of it. ... When you select the device you will see a panel of information on the right that looks like the one in the image above.More items...•
What is the IP address of my Hikvision DVR?
To connect to the Encoder/DVR, we will need to set the computer's IP address to a static address. The address is 192.168. 1.1.
What is Hik-connect server address?
To do this we will navigate using the web-based GUI to Configuration >> Network >> Advanced Settings >> Platform Access and ensure that it is enabled and the “Platform Access Mode” is set to Hik-Connect, we will then ensure that the “Server Address” is 'dev.eu.hik-connect.com' and press “Save”.
How do I find my Hik-connect IP address?
Go to Configuration > System > Camera Management > Click on the blue link next to the camera you wish to log into. There you have it – you're now logged into the camera and ready to perform actions on the camera. Load up SADP – you should see all the IP addresses of the cams listed.
How can I see HIKVision on multiple devices?
Steps: On the More page, tap More->Manage Sharing Settings to enter the Manage Sharing Settings page. Tap to enter the Recipient page....Option 2Tap Add Recipient.Enter the email address or the mobile phone number.Tap to add the account to the account list.Select the account from the account list and then tap Next.
How do I view NVR on my phone?
How do I connect my NVR to my Phone?Click on the “BACK” button. Tap the “+ Device” option to add a device.Enter IP address information and click “Save”. Your new device will be on the previous screen. ... Select new device and choose the channels you wish to see, click the Play/Live button.
How can I create HIKVision DDNS account?
Set DDNSEnter the Settings page of the device. On the device list page, if the page is in list mode, swipe the device's name to the left and tap . ... On the Settings page, tap Configure DDNS to enter the Configure DDNS page.Set the required information. Device Domain Name. ... Tap .
What is the default username and password for HIKVision DVR?
Surveillance Brands - Default Username and PasswordsBrandUser NamePasswordHIKVisionadmin12345Honeywelladministrator1234IOImageadminadminIPX-DDKrootAdmin or admin26 more rows
Hikvision API Python
For a personal project I'm trying to use my Hikvision IP Cams as movement detectors for a KNX smart home installation. Unfortunately there is very little info to be found. Is there anywhere I can find the commands for motion detection or line crossing? I managed to connect to the camera, but am stuck now.
NVR reboots when connecting through Hik-connect
Ok this is one of the weirdest thing I have seen in Hikvision. A customer reported that when he tried to see his cameras a message like: Network issues poped up. Today I went on site and did this:
Concurrent Connection Limit
Does anyone know how many concurrent connections can be made to the web interface or camera streams of HikVision cameras? For example how many people can connect directly to the camera's IP using iVMS?
Recording to FTP not working
I bought a new Hikvision cam to join my fleet of existing Reolink cams. The Reolinks have been working great for a long time, but I needed a black one and they don't offer that.
video door bell wireless
hello i am looking for a wireless video door bell for my office where the visitor ring the bell ( not connected to a chime or any bells ) and it just appears on the app
View via MAC
Does anybody have a tutorial or an app i can download/buy to view my cameras on my mac? I’ve tried logging into it but it says plugin not found even if i’ve already downloaded and installed the plugin
HikVision NVR reboots when I open Hik-Connect App
When I open the Hik-Connect App on my iPhone, the cameras have a "network connection issue" and then go "offline" shortly after. I stood at my NVR and repeated the process and when I open the app and try to access the cameras, the cameras on the NVR "freeze" and then the system reboots itself.
Hik-Connect - Accessing Hikvision DS-2DE5425IW-AE S5 cameras from Hik-Connect when off-site?
Hi, I apologise in advance if this was already being covered, but I'm really stuck. I've bought two DS-2DE5425IW-AE S5 cameras, had some trouble activating them, but got it in the end. Only thing is I can't connect to them via mobile data on my phone app, only works on home WiFi. The cams...
How-to: - How to Unbind a Hikvision Device using SADP on a PC
Unbinding a Hikvision device is not something that is required all that often, in most cases you can do the unbind from within the app. There are though some rare cases when the user does not have access to the Hik-connect account that the device is bound to, for example, if you have purchased a...
How-to: - Part 12: How do I view my Hikvision IP camera on a mobile device or tablet using the Hik-Connect app?
One of the biggest draws to Hikvision is the convenience of the free Hik-Connect app, which will allow you to view your devices remotely on a mobile phone or tablet wherever you are, without the complicated setups needed for a static IP, DDNS, or port forwarding. Hik-Connect is designed with...
What is Hikvision retail?
Hikvision’s retail solution caters to both small and big businesses, ranging from a convenience store to a spacious shopping mall. Based on a deep understanding of what each and every type of business might need, Hikvision can offer bespoke solutions that specifically answer the most concerning questions.
What is Hikvision Pro Series?
Hikvision Pro Series network cameras aim to provide just the right components, including intelligent features that are affordable and easy to use.
How long does Hikvision work?
With some really cool technologies from Hikvision operating automatically, 24 hours a day, you have all you need to take better care of your business today.
Does Hikvision have technical support?
Hikvision’s Technical Support is available to you in many helpful formats. Wherever you are, whenever you need it, we have resources ready. Whether you are installing hardware or have questions about our services, our online support, documentation, and knowledgeable representatives are only a mouse-click away.
Can Hikvision camera be used with BI?
Hikvision and other camera mixed. Use BI. After setup I do not have a need for direct view.
Can you salute with an Mt NVR port?
You can achieve the same salutation if you have an mt nvr port or unplug one temporarily you could get tonthe remaining cameras.
How to connect to Hik Connect?
How to sign up to Hik-Connect service 1 Download the latest Hik-Connect app via the the website www.Hik-Connect.com 2 Check whether your DVR firmware is updated and supports Hik-Connect (most new DVRs should support this) 3 Enable ‘Hik Connect’ on devices (e.g. your phone / laptop that is connected to your DVR)
How to add IP address to camera?
Click navigation tab (top left) and select the ‘Devices’ option. Select correct device (you probably only have one listed) Edit the device information, but clicking on the ‘pencil icon’ (top right) – adding the IP address is the ‘Address’ field. Once you’ve done this – check if you can see the cameras live on your app.
Does Hikvision have a static IP address?
How to fix Public IP address problem with Hikvision CCTV system. In the UK, most domestic properties do not have a ‘static’ IP address but instead have ‘dynamic’ IP addresses, meaning that the IP address of your property constantly changes. The problems that a dynamic IP causes for your CCTV system is that Hikvision’s app software will not know ...
Why isn't my Hikvision live view working?
You can have this problem with the Hikvision live view not working due to non-original Hikvision cameras (OEM) or issues with plugins and browsers.
Why does my Hikvision camera show live view failed?
Perhaps your Hikvision camera shows the " live view failed " message because it's using an old firmware that still depends on the NPAPI technology.
What to do if playback doesn't begin?
If playback doesn't begin shortly, try restarting your device.
Does IP camera work with Internet Explorer?
A long time ago, the IP cameras used to work only with the IE (Internet Explorer) web browser with the Active X plugin or Silverlight installed to show live video.
Does Hikvision work with Chrome?
If you have a new Hikvision IP camera, it will probably work fine with the Google Chrome web browser as long as you install the new plugin.
