Remote-access Guide

hilo medical center remote access

by Ruthe Jacobs DDS Published 2 years ago Updated 2 years ago
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What is the Hilo Medical Center patient services department?

The Hilo Medical Center’s Patient Services Department is a team comprised of dedicated Nurse Case Managers and Medical Social Workers that advocate for patients from the moment of admission to when he/she is discharged. ATTENTION: If you speak a foreign language, language assistance services, free of charge, are available to you.

How do I request medical records from Hilo Medical Center?

Our Medical Records department is reachable by phone call, email, or onsite at Hilo Medical Center. Please give us a call at (808) 932-3450 so we can ask specific questions to ensure we can help you. Once we get the information and clarify what you want from your records, you can fill out the Authorization Form.

Why choose Hilo Medical Center’s obstetric unit?

At Hilo Medical Center’s Obstetric (OB) Unit, we welcome you and your family into our ohana as we strive to make your birthing experience safe and memorable. Every year, we assist Big Island moms in bringing over 1,200 babies into the world.

Is there a remote access portal for East Hawaii region?

East Hawaii Region Remote Access Portal – for physicians and business partners These forms are for the physician and physician’s office. These forms are provided for reference only. Please review the presentation and complete the survey on Survey Monkey for CME Credits

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How much stimulus money did HMC receive?

To date, HMC has received over $1.5 million in ARRA funds for meeting Stage 2 Meaningful Use criteria.

What is EMR system?

The EMR system, named HealthConnect, was developed by MEDITECH, to enable the hospital to connect electronically with internal and external physicians and other service providers to ensure the best possible care for hospital patients.

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