Remote-access Guide

hipaa compliance remote access

by Dr. Diamond Johnson Published 2 years ago Updated 1 year ago
image

HIPAA Compliance Steps for Employees to take when working remotely

  • Be sure to encrypt and password protect all personal devices that may be used to access PHI such as cellphones, tablets,...
  • Encrypt all PHI before it is transmitted in any form.
  • Require that the home wireless router’s default password is updated and ensure that it is encrypted.

Full Answer

Are your remote employees HIPAA compliant?

Remote employees aren’t exempt from following HIPAA rules. It’s in your best interest to define all remote employee guidelines and to ensure all signed documents involving remote work are up-to-date, signed, and safely stored. Taking these steps will ensure you’re compliant should HHS come calling!

Is Securelink HIPAA compliant?

If you’d like more details on its HIPAA compatibility, take a look at its documentation page. SecureLink is a HIPAA-compliant remote access solution for both highly regulated enterprise organizations and technology vendors. It was specifically built to create, verify, and manage third-party identities and their access.

Is telecommuting a HIPAA compliance risk?

This can save a company as much as $11,000 annually per telecommuting worker. While there are several advantages of working remotely, there’s a monstrous risk for those that are obligated to comply with HIPAA: keeping clients’ protected health information (PHI) safe.

How did a remote employee breach Phi of 278 patients?

A remote employee breached the PHI of 278 patients by exposing and abandoning their sensitive information.

See more

image

Is Remote Desktop HIPAA compliant?

Many organizations allow users to access their PCs via windows remote desktop connections by opening a port on the firewall and allowing the user to directly access their office computer from home. This practice is not secure, and is definitely not HIPAA compliant.

What are three potential challenges to HIPAA that could come up with remote work?

Here are our top 3 privacy and security concerns HIPAA covered entities should consider for their newly remote workforce.Access to Protected Health Information (PHI) by Unauthorized Individuals. ... Bring Your Own Device (BYOD) May Lessen Technical Safeguards. ... A Business Associate Agreement is Required for Certain Vendors.

Is free teamviewer HIPAA compliant?

Yes, Teamviewer states that it is HIPAA compliant.

Do you need a VPN to be HIPAA compliant?

HIPAA requires healthcare entities, and their business associates, to have safeguards in place to secure protected health information (PHI). Implementing VPN in healthcare provides many of the protections necessary to be HIPAA compliant.

How do I make my laptop HIPAA compliant?

5 things to keep your device secure and HIPAA compliantPassword Protect your Devices and Applications/Software that Contain PHI. ... Don't Share Your Password. ... Automatic Time-Out. ... Clean Out the Trash and Empty Your Cache. ... Train Your Staff, Students, and Clients.

How can I make my home office HIPAA compliant?

Have each employee sign a Confidentiality Agreement to assure the utmost privacy when handling PHI. Create a Bring Your Own Device (BYOD) Agreement with clear usage rules. Employees who store hard copy (paper) PHI in their home office need a lockable file cabinet or safe to store the information.

Is LogMeIn HIPAA compliant?

Yes, LogMeIn says that it is HIPAA compliant, and a signed business associate agreement (BAA) is available for corporate customers. LogMeIn is remote-access software that falls under the “technical safeguards” category of the Health Insurance Portability and Accountability Act (HIPAA).

Is VNC HIPAA compliant?

Deploy at scale while keeping sessions safe with vigorous protection options and authentication tools that give you complete control. RealVNC is HIPAA compliant – find out more.

Is TeamViewer end-to-end encryption?

All chat messages and video traffic are end-to-end encrypted using AES (256 bit) session encryption. There is no function that enables you to have TeamViewer running completely in the background.

What are the requirements of HIPAA?

General RulesEnsure the confidentiality, integrity, and availability of all e-PHI they create, receive, maintain or transmit;Identify and protect against reasonably anticipated threats to the security or integrity of the information;Protect against reasonably anticipated, impermissible uses or disclosures; and.More items...

Is Norton Antivirus HIPAA compliant?

Yes, Norton Antivirus could be an effective tool to support HIPAA compliance. Pairing Norton Antivirus with other security measures creates the privacy that covered entities need for protected health information (PHI).

How can a VPN help an organization achieve HIPAA compliance when transmitting patient data between locations or remote staff?

The Virtual Private Network (VPN) To achieve secure encryption, for mobile as well as desktop devices, organizations can implement a Virtual Private Network or VPN. This software provides security for protected health information by encrypting all transmitted data over the network, both on-site and remotely.

How do you keep confidentiality when working from home?

Consider confidentiality when holding conversations or using a screen. You may be sharing your home working space with other family members or friends. Try to hold conversations, where they are less likely to overhear you and position your screen where it is less likely to be overseen.

What are the HIPAA requirements?

General RulesEnsure the confidentiality, integrity, and availability of all e-PHI they create, receive, maintain or transmit;Identify and protect against reasonably anticipated threats to the security or integrity of the information;Protect against reasonably anticipated, impermissible uses or disclosures; and.More items...

How remote coders could be held accountable for the security of protected health information?

According to HIPAA, remote coders must use a private space with computers dedicated to coding, and facilities must confirm compliance with this rule. Once a facility has resolved the issue of laptop use, it must ensure that remote coders can safely log in to facility systems to access medical records.

Which of the following are considered PHI?

PHI is health information in any form, including physical records, electronic records, or spoken information. Therefore, PHI includes health records, health histories, lab test results, and medical bills. Essentially, all health information is considered PHI when it includes individual identifiers.

Why is it important to stay HIPAA compliant?

Staying HIPAA compliant is crucial for healthcare organizations, as failure could lead to big fines and a loss of trust with your customers. All of these software options provide you with remote access that meets HIPAA standards. You need to choose one that meets your budget and usability needs.

How many hospitals use SecureLink?

SecureLink is trusted by over 1,000 U.S. hospitals for secure, HIPAA-compliant remote access and more than 30,000 organizations worldwide.

What is Connectwise Control?

ConnectWise Control is the last HIPAA-compliant remote access tool we’ll look at. It’ s a cross-platform solution that works across all major operating systems and mobile devices. It also provides a comprehensive support center called ConnectWise University.

What is splashtop access?

Splashtop. Splashtop is a remote access option that focuses on simplicity and security. Like its competitors, Splashtop offers access across operating systems and mobile devices. It also has features for mass deployment throughout your organization.

What is Logmein remote access?

LogMeIn is a multiplatform and professional remote access platform. It has a large user base with the ability to support tens of millions of daily users. In addition to the robust software, LogMeIn users get free access to LastPass’s password management software.

Why is it important to work remotely?

Enabling your team to work remotely can improve job satisfaction, help you attract talent, and give your company more flexibility. But in industries with strict compliance requirements, like healthcare, creating a compliant remote work environment is a challenge.

What is securely stored network credentials?

Securely stored network credentials that pass directly into a session ensure vendors have zero visibility into network or application credentials.

What devices can you use to access PHI?

Encrypt and password protect personal devices you may use to access PHI such as cell phones and tablets.

How to limit PHI?

Limit email transmissions of PHI to only those circumstances when the information cannot be sent another way. At a minimum, use encryption tools (most businesses provide tools to send encrypted emails).

Can you share PHI with others?

Lock your screens when walking away from your computer. Do not share sensitive PHI with others who shouldn’t have access, including co-workers and personal acquaintances. Only access a patient’s record if needed for work.

Can you print PHI?

Avoid printing PHI; however, if necessary, keep all PHI, such as patient paperwork, charts, and records, locked away and out of view.

Is HIPAA being waived?

Although certain HIPAA sanctions are being waived during the current health crisis, that does not excuse us from mishandling patients’ protected health information ( PHI ). We must take the same physical and security measures to safeguard the PHI we are trusted with in our work. Here are some best practices to follow:

What is total HIPAA?

Total HIPAA specializes in creating customized HIPAA-related documentation and training for our clients. We provide documents like Security Policies and Procedures, Disaster Recovery Policies, Confidentiality Agreements, and Bring Your Own Device (BYOD) Policies. For questions about policies, documentation, or best practices for remote employees, call us at 800.344.6381 or complete this form:

How to protect client's PHI?

How To Protect Your Clients’ PHI When Working Remotely 1 Make a list of remote employees. 2 Indicate the level of information to which they have access.

What is required to secure a network?

Devices must be encrypted, password protected, and installed with software firewalls and anti-virus software is installed.

Why do you need to sign a confidentiality agreement?

Have each employee sign a Confidentiality Agreement to assure the utmost privacy when handling PHI.

What is the mandate of a company for employees in violation of the procedures?

Mandate that any employees in violation of these procedures will be subject to the company’s Sanction Policy and/or civil and criminal penalties.

Do remote employees have to have rules?

First and foremost, if you have remote employees, you must set rules for them in your Security Policies and Procedures.

Is working remotely a risk?

While there are several advantages of working remotely, there’s a monstrous risk for those that are obligated to comply with HIPAA: keeping clients’ protected health information (PHI) safe. Not convinced it’s a big deal? HHS levies hefty financial penalties when entities fail to properly manage their telecommuters’ access and protection of PHI.

What is HIPAA 164.312?

The HIPAA standard 164.312 (e) (1) requires the covered entity to implement security measures to guard against unauthorized access to the protected health information that is being transmitted over an electronic communication network.

What is Remote Access Plus?

Remote Access Plus comes with a real-time reporting system that lets you track every remote session initiated. Besides, you can enable the setting to Record remote sessions and carefully supervise all remote sessions. These recorded sessions can also be used for auditing purposes. Generating, exporting or sharing reports across creates all the possible odds and puts end-user privacy at risk. With Remote Access Plus you can choose to mask/hide protected health information while generating or exporting reports. This way even while sharing reports, you can protect your end-users' personal information from getting spilled over.

What are protected health information?

What is a protected health information? 1 Health care claims, statuses or equivalent 2 Payments and remittance advice 3 Eligibility enquiries 4 Referral certifications and authorizations 5 First reports on injuries

Is Remote Access Plus HIPAA compliant?

Remote Access Plus as an application used by various enterprises dealing with protected health information, has taken steps towards HIPAA compliance to ensure end-user privacy. Remote Access Plus comes with a set of features that complies with the safeguards that apply directly remote access products.

What is required for covered entities to restrict access to only what is necessary?

In order to restrict access to only what is necessary, covered entities should make lists of all employees and specify what level of information each employee should have access to.

How to protect PHI from family?

Protect PHI from friends and family within your house by using a privacy screen on your computer, locking the screen when you walk away, restricting their access to the devices that contain PHI, and being careful not to say PHI aloud in a place where anyone could overhear.

What happens when employees use their own devices?

When employees are using their own devices, there is a significant increase in the risk of a HIPAA breach. These own devices can also be more susceptible to malware attacks.

Why should IT security teams monitor VPN limits?

Especially in light of widespread stay at home orders, IT security teams should monitor and test VPN limits to prepare for any increases in the number of users. Team members should also be aware of the potential need to make changes to adjust to their bandwidth requirements.

What is PHI in healthcare?

Access to Protected Health Information ( PHI) by unauthorized individuals

What is the best way to protect network access?

Ensure that laptops are equipped with firewalls and antivirus software to protect network access.

Is remote work HIPAA compliant?

While a remote work environment can provide many benefits to all of the parties involved, it also can present significant challenges for organizations that need to remain HIPAA compliant. There are many privacy and security measures that need to be implemented in order to address the concerns and risks of maintaining HIPAA compliance in ...

What are the HIPAA rules?

The HIPAA Security and Privacy Rules require all covered entities to protect the EPHI that they use or disclose to business associates, trading partners or other entities. New standards and technologies have significantly simplified the way in which data is transmitted throughout the healthcare industry and created tremendous opportunities for improvements in the healthcare system. However, these technologies have also created complications and increased the risk of loss and unauthorized use and disclosure of this sensitive information.

What is the HIPAA Privacy Rule for EPHI?

It is important that only those workforce members who have been trained and have proper authorization are granted access to EPHI.

What does covered entity need to do to protect EPHI?

Covered entities must develop and implement policies and procedures to protect EPHI that is stored on remote or portable devices, or on potentially transportable media (particularly backups).

What is the HIPAA security rule for laptops?

All covered entities are required to be in compliance with the HIPAA Security Rule1, which includes, among its requirements, reviewing and modifying, where necessary, security policies and procedures on a regular basis. This is particularly relevant for organizations that allow remote access to EPHI through portable devices or on external systems or hardware not owned or managed by the covered entity.

What is the procedure for a covered entity to lose EPHI?

Should a covered entity experience loss of EPHI via portable media, the entity’s security incident procedures must specify the actions workforce members must take to manage harmful effects of the loss. Procedures may include securing and preserving evidence; managing the harmful effects of improper use or disclosure; and notification to affected parties. Needless to say, such incidents should be evaluated as part of the entity’s ongoing risk management initiatives.

image

More and More Employees Are Working Remotely

Image
In the last 10 years, the number of people telecommuting in the U.S. has increased by a staggering 115 percent.1Ever-evolving technology is making it easier for employees interested in working remotely. This can save a company as much as $11,000 annually per telecommuting worker. While there are several advantages …
See more on totalhipaa.com

Real Life Examples

  • Cancer Care Group agreed to a settlement of $750,000, after a remote employee lost a laptopand backup drive to car theft. The laptop contained more than 50,000 patients’ PHI. OCR determined that prior to the breach, Cancer Care Group was in widespread non-compliance with the HIPAA Security Rule. They failed to conduct an enterprise-wide risk analysis when the breach originally …
See more on totalhipaa.com

How to Protect Your Clients’ Phi When Working Remotely

  • What can you do to safeguard your organization from HIPAA violations? We compiled a list of documentation requirementsand preventative actions you need to observe to protect you and your clients. First and foremost, if you have remote employees, you must set rules for them in your Security Policies and Procedures. Use the following checklistas a guide for what to inclu…
See more on totalhipaa.com

Conclusion

  • Remote employees aren’t exempt from following HIPAA rules. It’s in your best interest to define all remote employee guidelines and to ensure all signed documents involving remote work are up-to-date, signed, and safely stored. Taking these steps will ensure you’re compliant should HHS come calling! Need help securing your own or your employees home...
See more on totalhipaa.com

What Is A Protected Health Information?

  • Any personal health care information that is shared via the internet, an extranet, leased lines, dial-up lines, etc., are considered to be protected health information. Following are a few examples for protected health information. 1. Health care claims, statuses or equivalent 2. Payments and remittance advice 3. Eligibility enquiries 4. Referral certifications and authorizations 5. First repo…
See more on manageengine.com

Is Remote Access Plus Hipaa Compliant?

  • Remote Access Plus as an application used by various enterprises dealing with protected health information, has taken steps towards HIPAA compliance to ensure end-user privacy. Remote Access Plus comes with a set of features that complies with the safeguards that apply directly remote access products.
See more on manageengine.com

Stringent Administrative Safeguards

  • Unique user identification
    You have too many technicians working with Remote Access Plus accessing computers in your network estate? the HIPAA guideline 164.312(a)(2)(ii) indicates that rigid technical policies should be implemented in order to allow access only to those who have been authorized to read, write, …
  • Automatic log-off procedures
    As a general practice, technicians or users should log-off from the computers they are working on to prevent unwanted leakage of critical information. However, there are times where they may forget to log out. According to 164.312(a)(2)(iii), the covered entity must implement electronic p…
See more on manageengine.com

Analyze and Audit Data

  • Remote Access Plus comes with a real-time reporting system that lets you track every remote session initiated. Besides, you can enable the setting to Record remote sessionsand carefully supervise all remote sessions. These recorded sessions can also be used for auditing purposes. Generating, exporting or sharing reports across creates all the possible odds and puts end-user …
See more on manageengine.com

Transmission and Data Security

  • The HIPAA standard 164.312(e)(1) requires the covered entity to implement security measures to guard against unauthorized access to the protected health information that is being transmitted over an electronic communication network. Remote Access Plus is highly reliable with 256 bit AES encryption. Have you any queries on Remote Access Plus, feel free to shoot us a line at remotea…
See more on manageengine.com

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9