Remote-access Guide

hipaa hitrust remote access

by Eudora Romaguera MD Published 2 years ago Updated 1 year ago
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What is the HIPAA HITRUST built-in initiative?

This built-in initiative is deployed as part of the HIPAA HITRUST 9.2 blueprint sample. Each control below is associated with one or more Azure Policy definitions. These policies may help you assess compliance with the control; however, there often is not a one-to-one or complete match between a control and one or more policies.

What is the Azure security and compliance blueprint for HIPAA/HITRUST?

I am excited to share our new Azure Security and Compliance Blueprint for HIPAA/HITRUST – Health Data & AI. Microsoft’s Azure Blueprints are resources to help build and launch cloud-powered applications that comply with stringent regulations and standards.

What is the HIPAA/HITRUST customer responsibility matrix?

Customer responsibility matrix: An Microsoft Excel workbook listing the relevant HIPAA/HITRUST requirements and explaining Microsoft and customer areas of responsibility.

Is working remotely a HIPAA compliance risk?

While there are several advantages of working remotely, there’s a monstrous risk for those that are obligated to comply with HIPAA: keeping clients’ protected health information (PHI) safe. Not convinced it’s a big deal?

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Is Remote Desktop Connection HIPAA compliant?

Windows Remote Desktop Protocol can be used for remote access, but RDP is not HIPAA compliant by default. Without additional safeguards, RDP fails to satisfy several provisions of the HIPAA Security Rule.

What is the difference between HIPAA and Hitrust?

HIPAA is a U.S. law that includes a set of safeguards that covered entities and business associates must follow to protect health information. The HITRUST CSF is a certifiable security and privacy framework with a list of prescriptive controls/requirements that can be used to demonstrate HIPAA compliance.

Does Hitrust include HIPAA?

HITRUST has supported thousands of Covered Entities and Business Associates with their Healthcare Insurance Portability and Accountability Act (HIPAA) compliance programs since the first release of the HITRUST CSF in 2009.

Is it a HIPAA violation to work from home?

Is it a HIPAA Violation to Work from Home? No. Even before the pandemic, WFH was possible without committing a HIPAA violation. But, there are 10 measures that need to be taken to ensure that medical staff remain HIPAA compliant while working remotely.

Does HITRUST replace HIPAA?

HITRUST does not replace HIPAA, but it can provide measurable criteria and objectives for applying "appropriate administrative, technical, and physical safeguards."

What is the difference between SOC 2 and HITRUST?

One of the main differences between a SOC 2 and HITRUST CSF is that a SOC 2 is an attestation report, while a HITRUST review is accompanied by a certification.

Who needs HITRUST certification?

1. HITRUST compliance is required by all major healthcare payers in the US. No matter what your business does in the healthcare realm, it's crucial to know that HITRUST CSF certification is often required.

What is the difference between Hitech and HITRUST?

HITRUST, which was originally an acronym for The Health Information Trust Alliance, is not a law like HITECH. Rather, it is a company that has collaborated with an assortment of organizations to create a framework that can be used by all types of companies that store, transmit or create sensitive or regulated data.

What are HITRUST controls?

The HITRUST CSF requires four controls related to information security risk management: Risk Management Program Development, Performing Risk Assessments, Risk Mitigation, and Risk Evaluation.

What are three potential challenges to HIPAA that could come up with remote work?

Here are our top 3 privacy and security concerns HIPAA covered entities should consider for their newly remote workforce.Access to Protected Health Information (PHI) by Unauthorized Individuals. ... Bring Your Own Device (BYOD) May Lessen Technical Safeguards. ... A Business Associate Agreement is Required for Certain Vendors.

Is having an Alexa a HIPAA violation?

Amazon Alexa is now HIPAA compliant. The company recently launched six Alexa voice health tools built by providers, payers, pharmacy benefit managers and digital health coaching companies that allow organizations to securely transmit private patient information.

How do I make my laptop HIPAA compliant?

5 things to keep your device secure and HIPAA compliantPassword Protect your Devices and Applications/Software that Contain PHI. ... Don't Share Your Password. ... Automatic Time-Out. ... Clean Out the Trash and Empty Your Cache. ... Train Your Staff, Students, and Clients.

What does HITRUST certification mean?

HITRUST certification means that the organization has undergone a thorough assessment of the information security program focused around a given scope which is generally limited to one or more implemented systems.

What does HITRUST stand for?

the Health Information Trust AllianceHITRUST stands for the Health Information Trust Alliance. It was founded in 2007 and uses the “HITRUST approach” to help organizations from all sectors–but especially healthcare–effectively manage data, information risk, and compliance.

Is HITRUST a law?

So what is the difference between HIPAA and HITRUST? HIPAA is a law and HITRUST is an organization.

What is the difference between HIPAA and Hitech?

The HIPAA Privacy Rule gave health plan members and patients the right to acquire copies of their PHI. HITECH expanded those rights to include receiving said copies in electronic form if the information was readily available in that format.

What is Azure Healthcare AI blueprint?

One method is using an Azure Healthcare AI blueprint. It’s a shortcut to using Microsoft Azure at low cost and without deep knowledge of cloud computing. Blueprints include resources such as example code, test data, security, and compliance support. The largest advantage of using a blueprint is explicit advice and clear instructions on keeping your solution in compliance. We’re trying to eliminate the mystery, so you don’t have to research it yourself.

Why is AI used in healthcare?

Many healthcare organizations are starting to adopt artificial intelligence (AI) systems to gain deeper insight into operations, patient care, diagnostic imaging, cost savings and so on. However, it can sometimes be daunting to even know where to get started.

What is the goal of the Shared Responsibilities for Cloud Computing document?

Preventing misunderstandings and setting clear expectations of responsibilities is the goal of the Shared Responsibilities for Cloud Computing document. If you are trying to meet HITRUST certification standards, the HITRUST Customer Responsibilities Matrix spreadsheet identifies exactly what Microsoft and the customer are respectively responsible for managing.

What is a blueprint for AI?

The blueprint includes a script to create an AI/ML system, complete with a sample experiment. It also includes several documents to help system implementers keep their installations secure and compliant. These include worksheets, whitepapers, and spreadsheets that will help you ensure system compliance with healthcare regulations and certifications. The artifacts are easily re-purposed for other healthcare-based systems implemented on Azure.

Who is responsible for the cloud?

When creating any system on a cloud platform, there are two possible owners for any part of the solution, the cloud provider and the customer. It is important to know who is responsible for specific actions, services, and other operational details. Without a clear understanding of this delineation, customers or vendors may find themselves in a difficult situation if an issue arises, like service outages or security breaches. Therefore, it is in everyone’s interest to be clear about the responsibilities of design and operations.

Is HIPAA compliance important?

Compliance with HIPAA standards is fundamental to any healthcare organization. The blueprint was created with HIPAA in mind, and includes a whitepaper covering the topic in detail.

What is total HIPAA?

Total HIPAA specializes in creating customized HIPAA-related documentation and training for our clients. We provide documents like Security Policies and Procedures, Disaster Recovery Policies, Confidentiality Agreements, and Bring Your Own Device (BYOD) Policies. For questions about policies, documentation, or best practices for remote employees, call us at 800.344.6381 or complete this form:

How to protect client's PHI?

How To Protect Your Clients’ PHI When Working Remotely 1 Make a list of remote employees. 2 Indicate the level of information to which they have access.

What is required to secure a network?

Devices must be encrypted, password protected, and installed with software firewalls and anti-virus software is installed.

Why do you need to sign a confidentiality agreement?

Have each employee sign a Confidentiality Agreement to assure the utmost privacy when handling PHI.

What is the mandate of a company for employees in violation of the procedures?

Mandate that any employees in violation of these procedures will be subject to the company’s Sanction Policy and/or civil and criminal penalties.

Do remote employees have to have rules?

First and foremost, if you have remote employees, you must set rules for them in your Security Policies and Procedures.

Is working remotely a risk?

While there are several advantages of working remotely, there’s a monstrous risk for those that are obligated to comply with HIPAA: keeping clients’ protected health information (PHI) safe. Not convinced it’s a big deal? HHS levies hefty financial penalties when entities fail to properly manage their telecommuters’ access and protection of PHI.

What is SecureLink Enterprise Access?

SecureLink Enterprise Access is a third-party remote access platform that provides secure remote access to third-party vendors and contractors. Third parties are one of the biggest threats to the healthcare sector; healthcare facilities are also simultaneously dependent on them. The SecureLink Enterprise Access solution provides secure access through a Zero Trust approach, verifying each user’s identity with multiple authentication methods and ensuring they have only the minimum access needed, reducing the risk of a breach.

What is critical access management?

Critical access management solutions for healthcare take the burden off healthcare IT, security, privacy, and compliance teams and automate the workflows that protect patient data, secure access, and ensure compliance. It enables these teams to address the big questions about critical access, like “What’s being accessed?”, “Who’s accessing?”, and “How’re they accessing?” in order to establish systems and processes that can best protect access to assets like EMR systems, internet-enabled devices, and hospital networks. These solutions — in addition to bringing much-needed efficiency and ease to laborious and manual processes — provide improved security to these critical assets.

Why would hackers want to get healthcare data?

Healthcare data is one of the highest value items on the black market, so it makes sense why hackers would want to obtain that data. It doesn’t help that security threats are everywhere, from an insider threat in the form of an employee trying to make some profit off private patient information, to an individual hacker, or a ransomware gang that found a gap in a third parties’ remote access connection. The privacy and security challenges healthcare facilities face are pervasive and need to be addressed with strong measures and controls.

What is SecureLink Customer Connnect?

SecureLink Customer Connnect gives healthcare vendors a streamlined method for secure remote access into their healthcare customers’ networks. You can give your customers peace of mind by providing them with the detailed level of control and visibility over access they’re looking for.

How much does a healthcare breach cost?

According to a recent report by Ponemon, the average cost of a data breach for the healthcare industry is $15 million per breach. For an industry that is the most targeted in cyber attacks, suffering 4x more attacks than other industries, that’s an amount you don’t want to risk paying.

Are you tracking internal access to electronic medical records?

Learn how to implement an access review process for EMR and streamline auditing EMR access to ensure that data is being accessed by the right people.

How to request audit report?

The following process is used to request audit reports: 1 Email is sent to compliance-reports@LifeWIREgroup.com. In the email, please specify the type of report being requested and any required timelines for the report. 2 LifeWIRE staff will log an issue with the details of the request into the LifeWIRE Quality Management System. The LifeWIRE Quality Management System is used to track requests’ status and outcomes. 3 LifeWIRE will confirm if a current NDA is in place with the party requesting the audit report. If there is no NDA in place, LifeWIRE will send one for execution. 4 Once it has been confirmed that an NDA is executed, LifeWIRE staff will move the issue to “Under Review”. 5 The LifeWIRE Security Officer or Privacy Officer must Approve or Reject the Issue. If the Issue is rejected, LifeWIRE will notify the requesting party that we cannot share the requested report. 6 If the issue has been Approved, LifeWIRE will send the customer the requested audit report and complete the Quality Management System issue for the request.

What is a PaaS customer?

These customers are deployed into compliant containers run on systems secured and managed by LifeWIRE. LifeWIRE makes every effort to reduce the risk of unauthorized disclosure, access, and/or breach of PaaS Customer data through network (firewalls, dedicated IP spaces, etc.) and server settings (encryption at rest and in transit, OSSEC throughout the Platform, etc.).

Does Lifewire share audit reports?

LifeWIRE, at its sole discretion, shares audit reports, including its HITRUST reports and Corrective Action Plans (CAPs), with customers on a case by case basis. All audit reports are shared under explicit NDA in LifeWIRE format between LifeWIRE and party to receive materials. Audit reports can be requested by LifeWIRE workforce members for Customers or directly by LifeWIRE Customers.

8.2 Auditing Policies

1. Responsibility for auditing information system access and activity is assigned to LifeWIRE’s Security Officer. The Security Officer shall:

8.3 Audit Requests

A request may be made for an audit for a specific cause. The request may come from a variety of sources including, but not limited to, Privacy Officer, Security Officer, Customer, Partner, or an Application owner or application user.

8.4 Review and Reporting of Audit Findings

1. Audit information that is routinely gathered must be reviewed in a timely manner, currently monthly, by the responsible workforce member (s). On a quarterly basis, logs are reviewed to assure the proper data is being captured and retained. The following process details how log reviews are done at LifeWIRE:

8.5 Auditing Customer and Partner Activity

Periodic monitoring of Customer and Partner activity shall be carried out to ensure that access and activity is appropriate for privileges granted and necessary to the arrangement between LifeWIRE and the 3rd party. LifeWIRE will make every effort to assure Customers and Partners do not gain access to data outside of their own Environments.

8.6 Audit Log Security Controls and Backup

Audit logs shall be protected from unauthorized access or modification, so the information they contain will be made available only if needed to evaluate a security incident or for routine audit activities as outlined in this policy.

8.10 Potential Trigger Events

LifeWire shall maintian a physical assets inventory. Inventory documents shall be maintained on OneDrive and be updated on any asset change, All inventory shall be assigned a unique asset number and such asset number shall be affixed to the associated asset in a visible place.

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Helpful Artifacts

Clarifying Responsibilities

  • When creating any system on a cloud platform, there are two possible owners for any part of the solution, the cloud provider and the customer. It is important to know who is responsible for specific actions, services, and other operational details. Without a clear understanding of this delineation, customers or vendors may find themselves in a difficult situation if an issue arises, l…
See more on azure.microsoft.com

Planning For Security Threats

  • Before creating complex systems, it is always advisable to perform a threat assessment. It is a best practice to create a threat assessment model. It helps you to visualize the system and find the points of vulnerability in the proposed architecture. This leads to conversations about where the system may be improved and hardened against attacks. Microsoft provides a Threat Model …
See more on azure.microsoft.com

Regulatory Compliance

  • Healthcare systems need to meet regulatory compliance standards. At installation, the blueprint complies with HIPAA and HITRUST requirements. Whitepapers are included to help you understand how to continue to meet these requirements. Let’s examine the whitepapers and other provided artifacts to see how they might help.
See more on azure.microsoft.com

Recommended Next Steps

  • Use the supporting collateral below to prepare for your installation of the blueprint. The artifacts demonstrate how responsibilities, compliance, and security are established and how you can maintain them going forward. Prepare for installation and ongoing maintenance with the following documents. 1. The Azure blueprint for AI Solution Guide. 2. Shared Responsibilities for Cloud Co…
See more on azure.microsoft.com

Collaboration

  • What other artifacts or considerations do you think would be helpful when putting healthcare systems into production? Your comments and recommendations are welcome below. I regularly post on technology in healthcare topics. Reach out and connect with me on LinkedIn or Twitter.
See more on azure.microsoft.com

More and More Employees Are Working Remotely

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In the last 10 years, the number of people telecommuting in the U.S. has increased by a staggering 115 percent.1Ever-evolving technology is making it easier for employees interested in working remotely. This can save a company as much as $11,000 annually per telecommuting worker. While there are several advantages …
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Real Life Examples

  • Cancer Care Group agreed to a settlement of $750,000, after a remote employee lost a laptopand backup drive to car theft. The laptop contained more than 50,000 patients’ PHI. OCR determined that prior to the breach, Cancer Care Group was in widespread non-compliance with the HIPAA Security Rule. They failed to conduct an enterprise-wide risk analysis when the breach originally …
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How to Protect Your Clients’ Phi When Working Remotely

  • What can you do to safeguard your organization from HIPAA violations? We compiled a list of documentation requirementsand preventative actions you need to observe to protect you and your clients. First and foremost, if you have remote employees, you must set rules for them in your Security Policies and Procedures. Use the following checklistas a guide for what to inclu…
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Conclusion

  • Remote employees aren’t exempt from following HIPAA rules. It’s in your best interest to define all remote employee guidelines and to ensure all signed documents involving remote work are up-to-date, signed, and safely stored. Taking these steps will ensure you’re compliant should HHS come calling! Need help securing your own or your employees home...
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