How do I use remote assist in HoloLens?
3:5313:13Remote Assist with Microsoft Teams and Hololens - YouTubeYouTubeStart of suggested clipEnd of suggested clipEnvironment they can make a video call. They can insert images into the call and they can also doMoreEnvironment they can make a video call. They can insert images into the call and they can also do mixed reality annotations. With the remote expert who's on their teams desktop.
What is HoloLens remote assist?
When you use Microsoft Dynamics 365 Remote Assist on HoloLens or HoloLens 2, you can collaborate with one or more Microsoft Teams desktop users or one Teams mobile user. Remote Assist on HoloLens and HoloLens 2 offer the same capabilities; however, there are slight differences in the way you interact with holograms.
How does Microsoft Remote Assist work?
A remote collaborator joins the mixed reality call on Microsoft Teams desktop and sees what the technician sees. They start recording the call so the technician can use it for future reference. The remote collaborator provides verbal instructions.
How do I stream HoloLens to my computer?
The first time you connect to the Device Portal on your HoloLens, you'll need to create a username and password. In a web browser on your PC, enter the IP address of the HoloLens. The Setup access page opens. Select or tap Request pin and look at the HoloLens display to get the generated PIN.
How do I control HoloLens 2?
To author or navigate in HoloLens 2, you must know how to do these actions and gestures:Touch. With HoloLens 2 and Dynamics 365 Guides, you can reach out and touch or grab holograms. ... Hand ray. To use a hand ray, hold your hand in front of you, with your palm facing away. ... Gaze. ... Air tap. ... Air tap and hold.
Does Windows 10 have remote assistance?
Windows Remote Assistance is still included in Windows 10, just in case you need it. Note that both features require the other person help initiate the connection. You can't just remotely connect whenever you want—your family member or friend must be sitting at the PC to grant you access when you connect.
What is the difference between remote assistance and Remote Desktop?
Remote desktop helps you to access a session running on one computer using another computer remotely. 2. Remote assistance is used to get technical help from a helper who is present at a different location than the user.
How do I enable remote assistance?
How do I enable Remote Assistance?Start the System Control Panel applet (Start, Settings, Performance and Maintenance, System).Select the Remote tab.Ensure that the "Allow Remote Assistance invitations to be sent from this computer" check box is checked.More items...
How can I remotely access someones computer?
No matter which method you use, the first step to connecting to another computer is enabling remote access. On a PC, go to Start, right-click Computer, and choose Properties. Then go to Remote Desktop by clicking on Remote settings, and check the box next to Allow Remote Assistance.
How do I cast HoloLens to my laptop?
On your PC open up the Connect app (click on Start and search for Connect). The app is built into Windows 10 so you don't have to install it from the Microsoft Store. This app enables you to receive the output of HoloLens (or a PC). From your HoloLens bloom to bring up the start menu and then select Connect.
Can HoloLens be tethered?
HoloLens 2 supports two methods for connecting to cellular and 5G networks: An ad hoc WiFi network provided by the cellular device, commonly referred to as a "Hotspot" Limited support for USB-C tethered devices.
How do I install holographic remoting player?
To get the Windows Holographic remoting player, visit the Windows app store from your HoloLens, search for Remoting, and download the app. The remoting player includes a feature to display statistics on-screen, which can be useful when debugging remoting host apps.
How do you control HoloLens?
Use HoloLens with your handsThe hand-tracking frame. HoloLens has sensors that can see a few feet to either side of you. ... Open the Start menu with bloom. ... Select holograms with gaze and air tap. ... Select a hologram by using your voice. ... Move an app. ... Resize an app. ... Rotate an app. ... Scroll content in an app window.More items...•
What are HoloLens 2 used for?
HoloLens 2 is designed as a tool, something that will bring value to manufacturing shop floors, field services, construction sites, remote work, sales, teaching and many other sectors. There are multiple options for supporting workers and managers in manufacturing, with scalable learning and visualization solutions.
Is HoloLens 2 available?
On the 19th of May 2020, Microsoft announced during Build 2020 that the Microsoft HoloLens 2 is currently available in Australia, Canada, France, Germany, Ireland, New Zealand, Japan, China, the U.K. and the United States.
What is the maximum size of a Remoteassist recording in Sfdc lightning?
The maximum size of the captured file is 16 MB. If the user answers a call while capturing video for an asset, the recording will stop.
How to set up a new user on HoloLens?
There are two ways to set up a new user on the HoloLens. The most common way is during the HoloLens out-of-box experience (OOBE). If using Azure Active Directory, other users can log inafter OOBE using their Azure AD credentials. HoloLens devices that are initially set up with an MSA or local account during OOBE will not support multiple users. See Setting up your HoloLens (1st gen)or HoloLens 2.
What is HoloLens enrollment?
If you use an enterprise or organizational account to sign in to HoloLens, HoloLens enrolls in the organization's IT infrastructure. This enrollment allows your IT Admin to configure Mobile Device Management (MDM) to send group policies to your HoloLens.
How many Azure AD accounts can HoloLens 2 support?
2 - While a HoloLens 2 device can support up to 64 Azure AD accounts, only 31 of those accounts may enroll in Iris Authentication. This is aligned with other Biometric authentication options for Windows Hello for Business.
How to use Windows Hello for business?
Windows Hello for Business (which supports using a PIN to sign in) is supported for HoloLens (1st Gen). To allow Windows Hello for Business PIN sign-in on HoloLens: 1 The HoloLens device must be managed by MDM. 2 You must enable Windows Hello for Business for the device. ( See instructions for Microsoft Intune.) 3 On HoloLens, the user can then use Settings > Sign-in Options > Add PIN to set up a PIN.
How to add a pin to HoloLens?
On HoloLens, the user can then use Settings > Sign-in Options > Add PIN to set up a PIN. Note. Users who sign in by using a Microsoft account can also set up a PIN in Settings > Sign-in Options > Add PIN. This PIN is associated with Windows Hello, rather than Windows Hello for Business.
How to remove a user from a device?
You can remove a user from the device by going to Settings > Accounts > Other people. This action also reclaims space by removing all of that user's app data from the device.
What does the other user button do?
When in the Other usersmenu, the Other usersbutton will display the last user signed into the device. Select this button to return to the sign-in screen for this user.
What is HoloLens 2?
HoloLens 2 offers the most comfortable and immersive mixed reality experience available, with industry-leading solutions that deliver value in minutes—all enhanced by the reliability, security, and scalability of cloud and AI services from Microsoft.
What is a HoloLens 2 headset?
The HoloLens 2 headset is a self-contained computer with Wi-Fi connectivity, which means that everything you need goes with you while you work.
Solve problems in real time
Share your real-time view with experts remotely to get the help you need, and stay hands-free on HoloLens or Dynamics 365 Remote Assist mobile.
Bring critical information into view
Take advantage of information from Dynamics 365 Field Service or capture asset information and integrate it with Microsoft Power Platform or other enterprise applications.
Walk the site without being on location
Avoid unnecessary travel and reduce costs and delays with remote inspections combining video, screenshots, and annotations on your devices.
Customers are transforming business operations with Microsoft Dynamics 365 Remote Assist
Imperial College Healthcare NHS doctors are using Dynamics 365 Remote Assist on HoloLens to collaborate in real time with colleagues and experts around the world.
The Total Economic Impact TM of Dynamics 365 Remote Assist
Read this commissioned study conducted by Forrester Consulting on behalf of Microsoft to learn how organizations can realize a substantial ROI by deploying Dynamics 365 Remote Assist.
Shop HoloLens 2 offerings
Purchase HoloLens 2 from Microsoft Store or an authorized HoloLens 2 reseller.
Solution bundles
Purchase HoloLens 2 solution bundles from Microsoft Store or an authorized HoloLens 2 reseller.
How to connect to HoloLens device portal?
You can also use the Device Portal with your emulator. To connect to the Device Portal, use the toolbar. Select this icon: Open Device Portal: Open the Windows Device Portal for the HoloLens OS in the emulator.
What is the device portal for HoloLens?
The Windows Device Portal for HoloLens lets you configure and manage your device remotely over Wi-Fi or USB. The Device Portal is a web server on your HoloLens that you can connect to from a web browser on your PC. The Device Portal includes many tools that will help you manage your HoloLens and debug and optimize your apps.
How to do air tap on HoloLens?
Gaze at the Settings tile and do an air-tap gesture on HoloLens (1st Gen). You can also select it on HoloLens 2 by touching it or using a Hand ray.
How to open file explorer on HoloLens?
Open the Start Menu and select All apps > File Explorer on your HoloLens
How to connect HoloLens 2 to PC?
Connect your HoloLens 2 to your PC with a USB-C cable.
How to access Map Manager?
To access the Map Manager, log into the Device Portal and select Mixed Reality -> Map Manager:
What is a WPR in HoloLens?
Capture Windows Performance Recorder (WPR) traces from your HoloLens.
How to connect HoloLens to Windows 10?
If your HoloLens is running the Windows 10 April 2018 update or later, you can connect your HoloLens to a Windows 10 PC by using a USB cable to browse photos and videos on the device by using MTP (media transfer protocol).
How to use File Explorer on HoloLens?
Use File Explorer on HoloLens to view and manage files on your device, including 3D objects, documents, and pictures. Go to Start > All apps > File Explorer to get started. If there are no files listed in File Explorer, select This Device in the top left pane. If you don’t see any files in File Explorer, the "Recent" filter may be active ...
How to sync photos from HoloLens?
To sync photos and other files from your HoloLens to the cloud, install and set up OneDrive on HoloLens. To get OneDrive, search for it in the Microsoft Store on your HoloLens.
How to sync HoloLens to cloud?
Sync to the cloud. To sync photos and other files from your HoloLens to the cloud, install and set up OneDrive on HoloLens. To get OneDrive, search for it in the Microsoft Store on your HoloLens. HoloLens doesn't back up app files and data, so it's a good idea to save your important stuff to OneDrive.
What app to use to access local folders?
Using the File Explorer app to access local folders.
Does HoloLens have permission to access folders?
HoloLens supports a number of known folders that apps can request permission to access.
How to login to HoloLens 2?
A HoloLens 2 device can be configured to automatically login in via Settings -> Accounts -> Sign-in Options -> and under Required setting the value to Never. Some users may be required to log-in to the device again when updating a device with a substantially large update, such as a feature update.
How to turn on speech recognition on HoloLens 2?
If your HoloLens 2 is not responding to your voice, make sure Speech recognition is turned on. Go to Start > Settings > Privacy > Speech and turn on Speech recognition.
Why do I see 0x80180014 during Autopilot?
This error is typically encountered during device reset and re-use flows where a HoloLens device has gone through Autopilot at least once . In order to resolve this issue, please delete the device from Microsoft Intune and reset it again to complete Autopilot flow.
Is Windows Holographic 21H1 available again?
Due to this Known Issue's severity we had temporarily paused the availability of Windows Holographic, version 21H1. The 21H1 build is now available again, so devices may once again be updated to the latest 21H1 build .
Does OneDrive support automatic camera upload?
The OneDrive app for HoloLens does not support automatic camera upload for work or school accounts. This is a known issue.
How to use HoloLens with Intune?
To use Windows Holographic devices with Intune, create an Edition Upgrade profile. This upgrade profile upgrades the devices from Windows Holographic to Windows Holographic for Business. For the Microsoft HoloLens, you can buy the Commercial Suite to get the required license for the upgrade. For more information, see Upgrade devices running Windows Holographic to Windows Holographic for Business.
What is device restriction?
Device restrictions let you control different settings and features on your devices, including requiring a password, installing apps from Microsoft Store, enabling Bluetooth, and more. These restrictions are created in an Intune profile. This profile can be applied to multiple devices running Windows Holographic for Business.
Can I use a holographic device as a kiosk?
Using the shared or guest PC features available in Intune, you can configure Windows Holographic for Business devices to run as a kiosk. These devices can run one app (single-app kiosk mode), or run multiple apps (multi-app kiosk mode).
Can HoloLens 1607 run online?
HoloLens devices running Windows 10 Holographic for Business 1607 don't support online-licensed apps from the Microsoft Store for Business. To learn more, see Install apps on HoloLens.
Can I create a Wi-Fi profile in Intune?
You can also create a Wi-Fi profile in Intune to assign wireless network settings to your Windows Holographic for Business devices. When you assign a Wi-Fi profile, your end users get corporate network access, without any network configuration. For example, you can create a Wi-Fi network dedicated to only your Windows Holographic for Business devices.
Let’s Talk About Setting Up User Identity For HoloLens 2
Setting Up Users
Removing Users
Using Single Sign-On Within An App
Enterprise and Other Authentication
Deprecated Apis
Frequently Asked Questions
- Is Windows Hello for Business supported on HoloLens (1st Gen)?
Windows Hello for Business (which supports using a PIN to sign in) is supported for HoloLens (1st Gen). To allow Windows Hello for Business PIN sign in on HoloLens: 1. The HoloLens device must be managed by MDM. 2. You must enable Windows Hello for Business for the device. (Se… - How is Iris biometric authentication implemented on HoloLens 2?
HoloLens 2 supports Iris authentication. Iris is based on Windows Hello technology and is supported for use by both Azure Active Directory and Microsoft Accounts. Iris is implemented the same way as other Windows Hello technologies, and achieves biometrics security FAR of 1/100…
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