Remote-access Guide

how do i set up va remote access

by Prof. Matilda Murazik Published 2 years ago Updated 2 years ago
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How do I get remote access from the VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.

What is remote access portal?

These portals emphasize security, protection, and privacy of intranet resources. The architecture of Secure Remote Access is well suited to these types of portals. Secure Remote Access software enables users to securely access intranet resources through the Internet without exposing these resources to the Internet.

What is PIV exemption?

1. If a user's PIV card is lost, damaged, or malfunctioning, the user may contact ESD at (855) 673-4357 to remedy the problem. 2. Once ESD verifies the identification of the user, the user will be granted a 14-day exemption.

How do I access my Citrix gateway?

In a web browser, type the web address of Citrix Gateway. Type the user name and password and then click Logon.

What do you need for remote access?

Remote computer access requires a reliable internet connection. You'll need to activate or install software on the device you want to access, as well as on the device — or devices — you want to use to get that access.

What are the types of remote access?

The primary remote access protocols in use today are the Serial Line Internet Protocol (SLIP), Point-to-Point Protocol (PPP), Point-to-Point Protocol over Ethernet (PPPoE), Point-to-Point Tunneling Protocol (PPTP), Remote Access Services (RAS), and Remote Desktop Protocol (RDP).

Who gets a PIV card?

Who gets a PIV Card? All BIE federal employees (Title 5 & Title 25) are required to have an active PIV Card. In addition, contractors may occasionally require a PIV Card on a case-by-case basis. If you have a contractor who may require a card, contact your servicing Personnel Security Specialist.

Why do I need a PIV card?

The PIV Card The main function of the card is to encrypt or code data to strengthen the security of both employees' and Veterans' information and physical access to secured areas, while using a common technical and administrative process.

How long does it take to get PIV card?

between 2 to 6 weeksThe PIV-II credentialing process can take between 2 to 6 weeks. This includes the time that you were sponsored, enrolled, the card being printed, delivery and when you pick up the card.

How do I access Citrix remotely?

On the Windows Start screen or Apps screen, locate and click the Citrix StoreFront tile. Select the Stores node in the right pane of the Citrix StoreFront management console and, in the results pane, select a store. In the Actions pane, click Configure Remote Access Settings.

Is Citrix Gateway and Citrix Workspace same?

Citrix Gateway enables encrypted and contextual access (authentication and authorization) to Citrix Workspace. Its Citrix ADC-powered load balancing distributes user traffic across the Citrix Virtual Apps and Desktops servers.

How do I access Citrix from home?

InstructionsVisit www.citrix.com/partnercentral.Select the Request Account button.Enter information in the required fields and search. ... If the system finds your company, it will display in a box at the bottom of the page.Click the radial button next to the company name and the Continue button.More items...

What is example of remote access?

Accessing, writing to and reading from, files that are not local to a computer can be considered remote access. For example, storing and access files in the cloud grants remote access to a network that stores those files. Examples of include services such as Dropbox, Microsoft One Drive, and Google Drive.

What is a remote access application?

Remote desktop software, more accurately called remote access applications or remote access software, let you remotely control any computer in another location. With the help of these remote access applications, you can take over the mouse and keyboard of another computer and use it just like your own.

What is the main purpose of a RAS server?

A remote access server (RAS) is a type of server that provides a suite of services to remotely connected users over a network or the Internet. It operates as a remote gateway or central server that connects remote users with an organization's internal local area network (LAN).

What is a remote access code on phone?

A remote access code lessens the risk of threats that may disrupt the security of any private device, whether from a household level or from an enterprise point of view. This prevents unwanted threats from an unknown location that may hack and steal any sensitive data or information stored in a particular device.

How to request remote access to VA?

Go to the VA home page (open Internet Explorer on a VA computer-this should be the home screen) Look at the links under the “Top Facility Resources” column on the webpage and click on “Remote Access Request” From there, click on “Self Service Portal” at the top of the page to “Request Access” for Remote Access.

What is the best URL for VHA21?

Requires one of two options: 1.Use of PIV card instead of your vha21vhasfcxxxxxxdomain name and password, or; 2.Use of a “One Time Password” (a six-digit number generated by the MobilePASSApp) in addition to your vha21vhasfcxxxxxx credentials 3.Best URL is citrixaccess.va.gov; other options are vacagwest.vpn.va.gov, vacageast.vpn.va.gov, vacagnorth.vpn.va.gov, vacagsouth.vpn.va.gov 4.Your Mac/PC/tablet must have Citrix Receiver installed (www.citrix.com) For Mac, Safari is the best browser

Does MobilePassapp generate activation codes?

The phone’s MobilePASSapp will now generate an Activation Code.

Remote Access

A remote access account with either Athens or LibLynx allows you to access library resources with a single username and password while at home or on travel without VPN. We are transitioning from Athens to LibLynx, so Athens will eventually go away.

LibLynx

Here is a list of libraries that have LibLynx now. If your facility is on this list go to the LibLynx page for information and instructions.

How to sign in to VA?

You can sign in to VA.gov in any of these ways: 1 With your existing My HealtheVet account, or 2 With your existing DS Logon account, or 3 By creating an account through ID.me (a trusted partner)

What if I can’t sign in to VA.gov because my password doesn’t work?

First, try resetting the password for the account you use to sign in to VA.gov:

How to get SafeNet on my phone?

1. Click yourAPP/PLAY Store icon on cellular device 2. Click the search magnify glass, type in SafeNet MobilePass 3. Install/+Get SafeNet to your phone

What is 2FA in VA?

The move to Two Factor Authentication (2FA) will increase security by establishing a user’s identity through a combination of two authentication factors before the user is permitted remote access to VA networks. The preferred 2FA method to gain access to VA networks is for personnel to use their Personal Identification Verification (PIV) card. Recognizing remote employees may not have a PIV enabled device readily available, an alternate solution was developed to ensure these users authenticate to the VA network using 2FA. In August 2015, the Office of Information and Technology (OI&T) hosted a successful pilot using soft tokens as a 2FA alternative to PIV for Citrix Access Gateway (CAG). VA has a phased rollout of these soft tokens scheduled to begin December 7, 2015 with a scheduled completion of April 29, 2016. This user guide is intended to provide support to VA remote users as they download and install MobilePASS soft tokens.

How to login to eBenefits VA?

You can try to login by selecting “Login” from the eBenefits website. https://www.ebenefits.va.gov. If you have forgotten your login information you can click “Forgotten Username/Password”. You can also call the DMDC Support Center at 1-800-477-8227 (select option 2, and then select option 2 again) to receive account assistance.

What is the number to call for remote proofing?

If you are unable to complete the “Remote Proofing” process, call the Veterans Benefits Administration (VBA) Support Center at 1-800-827-1000, Option 7, to discuss the best way to proceed.

Do veterans need DS logon?

Both Veterans and Caregivers will need an eBenefits premium account (DS Logon).

Does the VA have an app?

VA Mobile releases Apps for Veterans regularly. Visit us often for new information about available Apps

Can a veteran authenticate with DFAS?

Veterans and Family Caregivers can authenticate with their Defense Finance and Accounting Service(DFAS) myPay account from the eBenefits web site or; (This method is notrecommended)

How to get remote access to my computer?

They can't be in Sleep or Hibernate state, either. To prepare the "host," or the machine that you'll be taking control of. 2. Enable Remote Assistance. Open the Control Panel, and type "Remote" in its search box.

What is remote assistance?

The Remote Assistance feature does let you see the screen of and take control of another PC, so it serves our purposes well. One advantage of Remote Connection over Remote Assistance is that no one has to be sitting at the host PC. Advertisement. Prerequisites for Connecting to a PC using Remote Connection.

How does VA Video Connect work?

With VA Video Connect, you can meet providers in virtual medical rooms using the camera on a smartphone, computer or tablet. You and your provider work together to schedule online video appointments. You can even invite family members and caretakers to join the sessions.

How to find VA medical center?

To find your nearest VA Medical Center using the VA facility locator, enter your city, state, or ZIP code and select “VA Health” from the facility drop-down menu. VA Telehealth is based out of your nearest VA Medical Center, not CBOC or Vet Center.

Why is telehealth important in VA?

Telehealth in hospitals helps VA providers collaborate to improve your care — whether they share an office or work on opposite sides of the country.

What is VA Telehealth?

VA Telehealth Services gives you access to the care you need, when and where you need it.

Who assigns you a home telehealth monitoring care coordinator?

VA assigns you a Home Telehealth remote monitoring care coordinator.

Can you have a video visit at home?

Video visits at home may increase convenience and comfort for some Veterans, but may not be suitable for everyone. Ask your doctor if video visits at home are right for you.

Can veterans access VA telehealth?

VA and its partners are working to ensure that Veterans can access telehealth care from home, and they have several programs that can help you get connected. If you need internet access or a connected device for VA telehealth, read this fact sheet to learn about your options.

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