Remote-access Guide

how to change remote access settings log out citrix

by Jabari Gottlieb DVM Published 2 years ago Updated 2 years ago
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How do I configure remote access to stores through Citrix gateway?

Use the Remote Access Settings task to configure access to stores through Citrix Gateway for users connecting from public networks. Remote access through a Citrix Gateway cannot be applied to unauthenticated stores. In multiple server deployments, use only one server at a time to make changes to the configuration of the server group.

How do I change the password on a Citrix gateway appliance?

Scroll down to Other Settings and select the Allow Password Changecheck box. Log on to a Citrix Gateway appliance managed by the virtual server that you've configured, and verify that the Change Password option appears at the top right of the screen. ADC CLI Enable the change password option for Citrix Gateway users using the command line:

How do I log off my Citrix server?

For example, here is what the Citrix Receiver (4.2.1) icon looks like: 3. Right-click on 'Citrix Receiver' and choose 'Connection Center': 4. Click to highlight your Citrix server: 5. Click " Log Off". ======================================================

How do I enable custom access in Citrix Cloud?

From the Citrix Cloud menu, select Identity and Access Management and then select Administrators. Locate the administrator you want to manage, select the ellipsis button, and then select Edit Access. Verify that Custom Access is enabled. To enable only Workspace Configuration access, under General Management, select Workspace Configuration.

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How do I make Citrix not timeout?

On the Configuration tab, in the navigation pane, expand Citrix Gateway and then click Global Settings. In the details pane, under Settings, click Change global settings. On the Client Experience tab, do one or both of the following: In Session Time-out (mins), type the number of minutes.

How do I log out of disconnected session in Citrix?

SolutionComputer configuration > Policies > Administrative template > Windows component > Remote Desktop services > remote desktop session host > session time limits >"Set the limit for disconnected sessions""End session when time limits are reached"

How do I keep my Citrix session alive?

Enable client keep-alive on the Citrix ADC. Navigate to System > Settings, click Configure Modes and select Client side Keep Alive. Navigate to Traffic Management > Load Balancing > Services, and select the required service. In the Settings section, select Client Keep-Alive check box.

How do I change my workspace settings in Citrix?

Right-click the Citrix Workspace icon in the Windows system tray and select Advanced Preferences > Reset Citrix Workspace. Enter the Workspace URL into the browser and sign in. Download the configuration file from Settings > Account Settings > Advanced > Download Workspace Configuration.

How do I completely logout of Citrix?

Perform the following steps:Make sure that your Citrix application (in our case either controller or Excel) is visibly running on your screen (and highlighted/selected/in-focus)On your keyboard, tap the following keys simultaneously: Ctrl + F1. The following screen should appear:Click 'Sign Out'

How do I disconnect from Citrix Workspace?

To disconnect, click on the black and white bar at the top of the screen to pull up the Connection Bar and then click on Disconnect. Disconnecting is like turning off your monitor at the end of the day.

Why do I keep getting kicked out of Citrix?

The most common cause why Citrix Workspace (formerly Citrix Receiver) keeps disconnecting is actually the Internet connection you're using. When you have a slow, or unreliable Internet connection, Citrix Workspace isn't able to work properly.

Why is Citrix connection interrupted?

The Network Connection to Your Application Has Been Interrupted. If you see your Maximum jumping up 20 ms or more, higher than your Average, you're experiencing latency spikes which can cause your Citrix connection to freeze up or drop out as well.

How do I connect to Citrix workspace?

How users connect with Citrix Workspace app.Decouple the Citrix Workspace app icon.Configure IPv6 for ICA connections.Configure the Citrix Workspace app home page on Citrix Gateway.Apply the Citrix Workspace app theme to the Citrix Gateway logon page.Create a custom theme for the Citrix Gateway logon page.

How do I change my ICA Settings in Citrix?

Associate . ica File Type With Citrix Connection ManagerOn Windows computers, go to Control Panel > Settings > Apps > Default apps > Choose default apps by file type.Under Name, find . ica file type.Ensure that the current default is set to Citrix Connection Manager.

What is the difference between Citrix Workspace and Citrix Workspace app?

Citrix Workspace app is a new client from Citrix that works similar to Citrix Receiver and is fully backward-compatible with your organization's Citrix infrastructure. Citrix Workspace app provides the full capabilities of Citrix Receiver, as well as new capabilities based on your organization's Citrix deployment.

How do I change display settings in Citrix Receiver?

KnowledgebaseRight-click Citrix Receiver for Windows from the notification area.Select Advanced Preferences and click DPI settings. The DPI settings dialog appears.Change the settings as required. ... Click Save.Restart the Citrix Receiver for Windows session for the changes to take effect.

What is the difference between logging off and disconnecting when using remote desktop?

If you disconnect from a remote desktop without logging off, applications in the remote desktop might remain open. You can also disconnect from a server and leave published applications running. You can log off from a remote desktop even if you do not have the remote desktop open.

Why does Citrix Workspace keeps disconnecting?

The most common cause why Citrix Workspace (formerly Citrix Receiver) keeps disconnecting is actually the Internet connection you're using. When you have a slow, or unreliable Internet connection, Citrix Workspace isn't able to work properly.

How do I set idle and disconnect timeout in Xenapp?

On the Settings tab, under the ICA section, highlight Server Limits. Click Add in Server idle timer interval, and configure the preferred timeout value in milliseconds (60,000 milliseconds = 1 minute). Click OK and Next.

What is Citrix logs?

The logs and data collected can be used by administrators to identify and troubleshoot configuration issues. The logs and data collected enable Citrix Technical Support to diagnose and troubleshoot cases. This mechanism replaces the Receiver Diagnostic tool.

How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

How to enable TLS 1.1?

To enable TLS within Internet Explorer: Select ‘Tools’, then ‘Internet Options’, then the ‘Advanced’ tab. Enable the checkbox for ‘Use TL S 1.1’ (found towards the end of the list).

What is Citrix Receiver?

Citrix Receiver is a program designed to give employees the ability to access CCPS home directories and apps remotely from any location.

How long does it take for an idle desktop to log off?

Note: For security purposes idle desktops will be automatically logged off after a 30 minute period.

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Workspace URL

  • The Workspace URL is ready to use and can be found in Citrix Cloud > Workspace Configuration > Access, where you can enable, edit, and disable your Workspace URL.
See more on docs.citrix.com

Citrix Workspace App

  • Citrix Workspace app is a natively installed app that replaces Citrix Receiver for accessing workspaces.
See more on docs.citrix.com

External Connectivity

  • Provide secure access for remote subscribers by adding Citrix Gateways or the Citrix Gateway service to resource locations. Citrix supports the following external connectivity options: 1. Citrix hosts Citrix Gateway and Citrix ADC 2. You host Citrix Gateway and Citrix ADC on-premises You can add Citrix Gateways from Workspace Configuration > Access > External Connectivity or fro…
See more on docs.citrix.com

Authentication to Workspaces

  • Configuring workspace authentication for subscribers is a two-step process: 1. Define one or more identity providers in Identity and Access Management. For instructions, visit Identity and access management. 2. Choose one of your configured identity providers as the authentication …
See more on docs.citrix.com

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