Remote-access Guide

how to fix plex remote access

by Dagmar Predovic Published 3 years ago Updated 2 years ago
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What causes Plex Remote Access not to Work?

  • Solution 1: Updating to the Latest Version. There are many instances where several bugs are induced into the Plex application which causes it not to work as expected.
  • Solution 2: Power cycling for Glitch Resolution. Another interesting scenario which occurs quite frequently is where the server goes into an error/glitched state.
  • Solution 3: Fixing Slow Internet Connection. We came across the issue where the media streamed through Plex Media Server seemed to buffer a lot and caused frustration to users.
  • Solution 4: Disabling Advanced Firewalls. Like mentioned before in the causes, advanced firewalls are notorious for blocking connection streams which are sent by Plex media server and are necessary in ...
  • Solution 5: Checking the Automatic Configuration. There are two ways through which you can configure the Plex server; either you can use the ‘automatic’ configuration method where after enabling few ...
  • Solution 6: Manually Forwarding Port. If the port isn’t being forwarded automatically, we have no option other than manually forwarding the port which Plex will use.
  • Solution 7: Manually Port Forwarding Multiple Servers. The above scenario is perfect and complete if you are only using a single Plex server. ...
  • Solution 8: Enabling Bridge Mode (For Double-NAT Scenarios) NAT is usually used for sharing an internet connection with more than one computers. ...

Open Plex Web App and make sure you're signed in to your Plex account on the server under Settings > Server > General. Go to Settings > Server > Remote Access. If needed, toggle the Show Advanced button to ensure the appropriate options are visible. Enable the Manually specify public port checkbox.Jan 12, 2022

Full Answer

How to fix Plex remote access not working?

What causes Plex Remote Access not to Work?

  • Solution 1: Updating to the Latest Version. ...
  • Solution 2: Power cycling for Glitch Resolution. ...
  • Solution 3: Fixing Slow Internet Connection. ...
  • Solution 4: Disabling Advanced Firewalls. ...
  • Solution 5: Checking the Automatic Configuration. ...
  • Solution 6: Manually Forwarding Port. ...
  • Solution 7: Manually Port Forwarding Multiple Servers. ...

More items...

How to use Plex Media Server without internet access?

it’s possible to access plex media center in my box without internet. If both are in same network, in plex media server, allow access for your device by giving its IP address. All configuration done in internet, after that, you could access your plex folder in your cloud. For android app, internet is necessary

How to access Plex server?

In general, you’ll need to:

  • Set a static IP address on your Plex server
  • Enable remote access in the Plex web console
  • Take note of the IP address and port (32400) that the Plex server uses
  • Enable forwarding on your router to the appropriate IP address and port
  • Access your Plex server through the correct public IP address and port number

How to access Plex Media?

  • Install the Plex Media Player app onto your device.
  • Follow the installation wizard to join the network and find the media.
  • Rinse and repeat for each device you want to use Plex on.

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How do I enable remote access to Plex server?

Enable access to your Plex Media Server from outside your local network so that you can reach it when away from home or for sharing content with family or close, personal friends. You can do this under Settings > Server > Remote Access in Plex Web App.

How do I fix Plex server connection?

General TroubleshootingEnsure you have the current version of Plex Media Server installed.Ensure that Plex Media Server is actually actively running.Verify that your Server is listed on your Devices page.Disable any VPN on your computer or router.Disable any proxies being used on your computer or router.More items...•

Why is Plex not available outside your network?

Therefore, if you see the error message "not available outside your network" on Plex, the first thing you should try is to update the software to the latest version. Then check whether you can use the Remote Access feature.

How do I use Plex remote?

0:3911:14PLEX Part 5: Accessing Your Media Remotely - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd what you want to do is check this area here that says remote access and if you've got this greenMoreAnd what you want to do is check this area here that says remote access and if you've got this green checkmark you're fully accessible outside your network you're in great shape. Ok.

What is the IP address for Plex?

Open a browser window. Type http://localhost:8888/web into the address bar. The browser will connect to the Server as if it were local and load Plex Web App.

Do you need Plex pass for remote access?

It's not true. All users can stream remotely providing you've configured your Plex Server correctly. Head to Settings > Remote Access > Enable Remote Access to set it up. In this regard, the Plex Pass is only useful if you're going to be in a place with no internet—it lets you save content directly onto your device.

Does Plex require port forwarding?

Plex Media Client: allows you to stream your content to all of your devices, anywhere. To make the most of Plex and get direct access to Plex's servers, you will need to set up port forwarding on your router.

Does Plex need a static IP?

A Public Static IP is not needed, largely because the AT&T "dynamic" address changes so infrequently that Plex will have no trouble tracking you down.

Is Plex server UPnP?

Plex Media Server generally works, by the magic of UPnP, right out of the box.

What port should I use for Plex?

TCP: 32400The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

Is remote access Plex safe?

Plex has teamed up with Let's Encrypt to provide our users with high-quality secure certificates for your media servers, at no cost to you. There's no need to set up VPNs and no need to create and install your own certs. You can safely and securely connect to your media no matter where you are.

How do I access someone else's Plex server?

Username or Email. Enter the username or email address for the Plex account you wish to grant access and click continue. If it is an existing Plex account there will be a green check next to field and the matching username below.

How do I restart Plex Media Server?

Look for the Plex icon in the Windows system tray (or the macOS menu bar). Select “Exit” to safely shut down the server. Relaunch the application as you normally would using a shortcut in your Start Menu, Dock, or the like to fire it up.

What port is Plex Media Server on?

TCP: 32400The most important port to make sure your firewall allows is the main TCP port the Plex Media Server uses for communication: TCP: 32400 (access to the Plex Media Server) [required]

How do I manually update my Plex server?

1:064:07HOW TO Update Plex Media Server on a Synology NAS - YouTubeYouTubeStart of suggested clipEnd of suggested clipAvailable you can click this to see what's new what you want to do is download it here so clickMoreAvailable you can click this to see what's new what you want to do is download it here so click please install manually that'll pop a window open it'll go to download i've already done it.

Why won't Plex work on my smart TV?

If your smart TV app has trouble connecting to a Media Server after September 30th, please ensure that both the app and the server are set to allow insecure connections: On the TV app*, ensure that Settings -> Advanced -> Allow Insecure Connections is set to Always, and on the server, ensure that Settings -> Network -> ...

Why is Plex not working?

There are many instances where several bugs are induced into the Plex application which causes it not to work as expected. Software all around us get updates every once in a while and sometimes these updates are not compatible with Plex. Hence its engineers roll out an update targeting this issue solely.

Why is Plex server error?

This usually occurs because Plex is a heavy application with numerous parameters going on simultaneously. If any one of these gets into an error state or load a bad configuration, it might be unusable.

Why does Plex Media Server buffer?

This scenario usually occurs when your internet connection is not sound which forces the server to use less bandwidth in order to provide access to the media.

What is plex media?

Plex is a client-server media stream and software suite. It has a Plex Media Server desktop application which is available on Windows, Ubuntu, and macOS. This applications allows you to organize different media files in your computer and allows players over the internet to access them if given the correct credentials.

How to find my router's IPv4 address?

Find and note down your router’s External IPv4 address/WAN. You can easily find this in the status page present in your router settings.

What happens if you don't have a stable internet connection?

The same scenario also applies to the requesting computer; if you do not have a stable internet connection, you will not be able to request and stream media efficiently. First, you should check the number of devices running on your network (both the server and requesting computer).

Does a plex router need NAT?

If these are not enabled or have different configurations set than required, Plex Remote Access will not work.

How to check if Plex is disabled?

While logged into your Plex Media Server’s web control panel, select the Settings icon from the upper right toolbar. Within the Settings menu select, the “Server” tab.

How to set up static IP address on Plex?

You’ll need to identify your Plex Media Server computer on the network and then look for an option in your router to create a “static IP”, “static lease”, or “DHCP reservation” to permanently associate the Plex Media Center with a given IP address. Below you can see an example of what adding a static IP address looks like, via our DD-WRT router.

How to port forward on Plex?

First, let’s turn on the manual port mode in Plex. To do so navigate to Settings > Server > Remote Access (as we did in the previous section of the tutorial).

What does the control panel indicate on Plex?

In addition to telling you that the server is accessible, the control panel will also indicate the internal IP address and port number of the Plex Media Server on your local network as well as external, or public, IP address and port number.

Can you use Plex Media Server on a TV?

If you primarily use Plex Media Server for watching content on your local network (like streaming your favorite shows to your HDTV or smartphone), you may not have given much though to the benefits of remote access. RELATED: How to Set Up Plex (and Watch Your Movies on Any Device)

Can you watch Plex on your phone?

One of the greatest things about the Plex Media Server platform, however, is the ease with which you can access your media from anywhere. With remote access enabled and properly configured, you can watch your favorite TV shows anywhere you have internet access: on your phone while you’re sitting in a waiting room, on your laptop while you’re vacationing, or even on a smart TV at a friend’s house.

Can you disable remote access on Plex?

During the initial setup of the Plex Media Server, the setup wizard prompts you to enable or disable remote access. While the default state is enabled, you may have opted at the time to disable remote access, or perhaps you inadvertently disabled it while messing around with the system settings later on. Regardless, it’s easy enough to check the status of remote access and enable it if it is currently disabled.

What does it mean when a Plex server says "not available outside network"?

Which means that your Plex haven’t connected to outer internet and we can do diagnostic to Plex remote access to solve this problem.

Does UPNP fix Plex?

The UPnP fix should possibly the remedy that cures 90% of connectivity issues. In some rare situations, however, you will need additional network configuration steps if the UPnP option does not help the Plex get to the public network. Some routers have a feature named Network Address Translation ...

What to do if remote access is disabled?

If Remote Access is currently disabled, then use the Enable Remote Access button to trigger your server to try to configure a connection. The server will attempt to automatically configure a connection through your router using UPnP or NAT-PMP first.

What port do you forward plex media server to?

If you are manually forwarding a port, set that forward up beforehand and make sure you know the external port number which you are forwarding (remember that you need to forward the external port you choose to internal port 32400 for the internal IP address of the device running Plex Media Server)

Does Plex Media Server allow remote access?

The information displayed by default will depend on the current state of the Plex Media Server. Unless disabled, your Plex Media Server will attempt to set up Remote Access for you.

Does Plex Media Server require a Plex Pass?

Tip!: This feature requires an active Plex Pass subscription for the Plex Media Server admin Plex account.

Why is my Plex remote not working?

If Plex remote access stopped working after updating the app, you need to reset your device. This is because it is a heavy media application . A small glitch may affect its functionality, and when this happens, you may experience an error indicating that you can’t access the Plex outside network. To reset your machine:

Why is Plex not available outside network?

If your internet connection is slow, you are more likely to get a “Plex server not available outside your network” error. A slow connection also affects the requesting computer and causes buffering, and therefore, you should ensure the connection is stable and fast. If you can’t access Plex outside the network:

How to port forward Plex?

To do a manual port forwarding: Login to your router . Scroll down to “Port Forwarding” section. Generate forward port entries. Try running the ports as a test. If the Plex server port forwarding manually did not work, use the saved configurations (as opposed to generating new entries).

How to update Plex app?

To update the Plex application: Download the latest media server from the official Plex website. Install the downloaded package. Restart your machine. After restarting your computer, try to launch the new app.

How to reset a server?

To reset your machine: Shut down your computer. Unplug it from the power source. Disconnect your internet cable (if there is one) Wait for 30-40 seconds. Reconnect the computer back to power and plug in the power cable. Alternatively, you can reset the server machine. To reboot the server machine: Switch it off.

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