Remote-access Guide

how to get remote access through webex

by Maida Frami Published 2 years ago Updated 1 year ago
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Log on and Out of the Remote Access Network Once you install the Webex Remote Access Agent on a remote computer, the agent automatically logs the computer in to the Remote Access network. If you log the computer out from the network, log it in again to access the computer remotely.

Before you begin
  1. Select Share > Remote Computer . ...
  2. Under Remote Computers , select your computer.
  3. Under Applications , select your application. ...
  4. Select Connect and complete the authentication method, either access code or phone code, you chose when you set up the computer for Access Anywhere.
Nov 24, 2021

Full Answer

How to login to remote web access?

To set up or manage an Internet domain name

  1. Open the Dashboard.
  2. Click Server settings, and then click the Anywhere Access tab.
  3. In the Domain name section, click Set up.
  4. Follow the instructions to complete the wizard. If you do not already own a domain name and certificate, the wizard helps you find a domain name provider to purchase a ...
See More....

How do I contact WebEx support?

  • Browse to your Webex site. (example: SITENAME.webex.com)
  • Click on the tab for the Webex service you are using. (example: Webex Events, Webex Training ):
  • In the left navigation bar, expand Support.
  • Depending on your site configuration, do one of the following: Click on Contact Us. Click on Help, then expand Contact Support.

How do I pass control in Webex?

up. Click Approve to give them access to control your system. You may see the message to the right (Passing control to Webex attendee) on your screen as the person requesting access gains access to control your system. The person will be able to control your system as long as you do not click your mouse button. When you move your mouse

How do you enable remote desktop access?

To enable remote connections on Windows 10, use these steps:

  • Open Control Panel.
  • Click on System and Security.
  • Under the “System” section, click the Allow remote access option ...
  • Click the Remote tab.
  • Under the “Remote Desktop” section, check the Allow remote connections to this computer option.

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Can you give remote access on Webex?

While sharing your screen, click Assign > Pass Keyboard and Mouse Control, and then select who you'd like to give control to. Click Grant control on the message that appears on your screen. A message displays on their screen to gain control.

How do I install Webex remote access agent?

On the remote computer, the customer goes to your Webex site. On the navigation bar, the customer selects Assistance > Support. On the Support page, the customer goes to the Downloads section, and then selects the Download Remote Access Installer for Windows link.

How do you take control of someone's screen on Webex?

When you're sharing your screen in a call or in a space with one other person, click Request control , select the name and then click Request after you've read the prompt. If the person accepts your request, you can then control their shared screen. Either side can control the mouse.

Is Webex remote free?

Meeting online is simple and free You can set up your Webex account and join online meetings easily. Meet your team or clients face to face from wherever you are, no matter what device you are on.

How do I install Webex access anywhere?

Sign in to Webex Site Administration and go to Configuration > Access Anywhere > Options. Check Require approval for Access Anywhere computer setup. (Optional) Specify the email address to which you want Site Administration to send all Access Anywhere setup requests in the Forward Access Anywhere requests to box.

What is the alternative for teamviewer?

Teamviewer alternatives an overviewFree versionRemote accessAnyDeskyesyesChrome Remote DesktopyesyesJoin.meyesnoLogMeIn Pronoyes7 more rows•Jan 17, 2022

Can WebEx monitor your screen?

WebEx cannot see your screen or detect your tabs and browsers because that only happens if you intentionally share it. Also, it cannot see your screen because it does not have any proctoring functionalities.

How do you remote control a team?

Give controlOn the sharing toolbar, select Give control.Select the name of the person you want to give control to. Teams sends a notification to that person to let them know you're sharing control. ... To take control back, select Take back control.

How can I share my computer screen?

0:031:20Sharing your screen on desktop | How-to - YouTubeYouTubeStart of suggested clipEnd of suggested clipWhen in a meeting hover over the in call control bar and click share my screen select either aMoreWhen in a meeting hover over the in call control bar and click share my screen select either a single application or your entire. Screen your content is now shown to everyone in the meeting.

Can I join Webex meeting without app?

The Cisco Webex Meetings desktop app allows you to join a Webex meeting as a guest, without signing in to the app. Open the Cisco Webex Meeting desktop app and click Use as guest. If required, enter your name and email address, and then click Continue.

Do I need to install Webex to join a meeting?

You do not need a Webex account to join a meeting. If you can't download the installer, you can still join the meeting using a browser instead. You don't need to install anything and it launches in your web browser.

How is Webex different from Zoom?

Webex supports file transfers and removal of attendees from a meeting while Zoom has a one-touch feature to join or start a meeting and allows for watermarks and waiting rooms for added security.

What is Webex site administration?

Your site administrator is the person who sets up and manages your Webex site. They also set up your account and manage your account settings. If you're on the Webex Free plan, you don't have a Webex site administrator. Open a case for help with your account.

How do I contact Cisco Webex?

(866) 229-3239Webex by Cisco / Customer service

What is WebEx Remote Access?

Webex Remote Access allows you to create a network of computers that you can access remotely. You can view a list of the remote computers that are assigned to you at any time.

What does it mean when you don't see a remote access link?

If you do not see a Remote Accesslink on the left navigation bar, your site administrator has not assigned any group or computer to you. Contact your site administrator to set up your Remote Access Computerspage.

Connect to a Remote Computer

You can connect to and work on multiple remote computers at the same time.

Log on and Out of the Remote Access Network

Once you install the Webex Remote Access Agent on a remote computer, the agent automatically logs the computer in to the Remote Access network.

How to share remote application?

On the Session Controls Panel, select the down arrow button (it is the last button on the Session Controls Panel). Then choose Share Remote Application.

What is remote sharing?

Remote computer sharing is useful to show participants an application or file that is available only on a remote computer.

What happens when a screen saver is running on a remote computer?

If a password-protected screen saver is running on the remote computer, your training session service automatically closes it once you provide your access code or password.

Can you share a WebEx session with a remote computer?

If you are not the original training session host, you must log in to your Webex Training website before joining a training session in which you want to share a remote computer. If you are already in a training session, but did not log in to your site, you must leave the training session, log in to your site, and then rejoin the training session.

Do you have to log in to WebEx before joining?

You logged in to your Cisco Webex Training website before joining the training session, if you are not the original training session host

Can you stop sharing a remote computer?

As a host or presenter, you can stop sharing a remote computer during a training session at any time. Once you stop sharing a remote computer, the Access Anywhere Server disconnects your local computer from the remote computer. The remote computer remains logged in to the Access Anywhere Server, so you can access it again at any time.

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