Go to Epic Remote Access Mercy Hospital website using the links below Step 2. Enter your Username and Password and click on Log In
Full Answer
How do I remotely access Trinity Health?
Remote Access via Connect Portal on a Trinity Health Computer (Laptop or Desktop): Remote Access via Connect Portal on a Non-Trinity Health (e.g., Physician Office or Personal) Computer: Remote Access on a Mobile Device (e.g., Cell Phone, Tablet, or Chromebook) Using Citrix Workspace App:
How do I remotely access a physician office?
Remote Access via Connect Portal on a Non-Trinity Health (e.g., Physician Office or Personal) Computer: Remote Access on a Mobile Device (e.g., Cell Phone, Tablet, or Chromebook) Using Citrix Workspace App: Microsoft Outlook Access via Browser (e.g., Edge, Chrome, Firefox, etc.):
How do I access the mercyonline e-library?
These resources are normally available via MercyOnline > Reference > e-Library without having to login if you are logged in to the hospitals network. If you require a login for external use, please contact our Medical Librarian for more information.
What is mercy technology services?
As the technology backbone of Mercy, Mercy Technology Services (MTS) supports a broad array of services to help pioneer a new model of care. MTS’ contributions include:
What is Mercy Technology Services?
As the technology backbone of Mercy, Mercy Technology Services (MTS) supports a broad array of services to help pioneer a new model of care. MTS’ contributions include: 1 Building and managing Mercy’s gold star-rated Epic electronic health record 2 Conducting groundbreaking work in data analytics to improve patient care 3 Ensuring our patients have easy access to Mercy services through the MyMercy patient portal, our website, on-site systems and more
What is Mercy recognized for?
Mercy is recognized for technology innovation in ranking.
Information and Training for Providers
Mercy Health providers can use this page for information and training on EpicCare Link, including ways to use the system and methods to improve patient care.
Request Access
If you need to create a new EpicCare Link site with multiple users or add users to an existing site, use the button below.
Need Assistance?
You can contact an administrator by emailing epiclinksupport@mercyhealth.com or calling 833-685-8500 .
Step 1: Security - MFA Setup
Multi-Factor Authentication (MFA) is required for safely and securely accessing Trinity Health resources while working off-site.
Step 2: How to Connect to Trinity Health Resources
Instructions: Please choose the job aid that best reflects the application and type of device you’ll use to remotely access Trinity Health resources.
Need Help?
Please follow the instructions on this page before calling the Service Desk, unless your issue is critical, e.g., one that impacts patient care.
Frequently Asked Questions
Most people use the Trinity-Health domain EXCEPT in the following locations:
