Remote-access Guide

how to get vcpi remote access

by Cierra Greenfelder Published 2 years ago Updated 1 year ago
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What remote access options does Vava support?

VA supports remote access with two different applications 1. Citrix Access Gateway (CAG) and 2. CISCO RESCUE VPN Client. The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat.

Why choose VCPI?

Headquartered in Milwaukee, WI, vcpi helps compassionate care providers improve lives with outsourced IT support rooted in their unique world. We support... Our end users depend on our skills and expertise 24/7 so they can focus on giving the highest quality of care to their patients.

What is the new VCPI eLearning portal?

VCPI has recently upgraded our eLearning and in-person event registration portal to provide you a better experience and greater access to VCPI programs. Please note: You will be prompted to update your password at your first log-in to the updated system.

What browser should I use to access VCPI eLearn center?

For optimal functionality in this system, VCPI recommends using any browser other than Internet Explorer. Users accessing VCPI's eLearn Center via the Internet Explorer browser typically encounter technical difficulties.

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Where is VCPi located?

Headquartered in Milwaukee, WI, vcpi helps compassionate care providers improve lives with outsourced IT support rooted in their unique world.

What is VCPi in ELC?

Vcpi provides ELC with a framework for user creations based on security role groups, which dramatically simplifies the process of requesting access for multiple software systems and data shares. This highly organized and regimented method for user creation requests allows ELC to feel confident that its users are getting the right systems resources and only the right system resources for the individual user's needs. And that users are being terminated from all systems properly upon separation.

How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

What is Azure Virtual Desktop?

Azure Virtual Desktop (AVD) is designed for users with a Windows 10 (either VA-furnished or privately-owned) or personal Windows 11 computer. This is a good option for users who need access to a standardized VA desktop (PIV or eToken required).

How to enable TLS 1.1?

To enable TLS within Internet Explorer: Select ‘Tools’, then ‘Internet Options’, then the ‘Advanced’ tab. Enable the checkbox for ‘Use TL S 1.1’ (found towards the end of the list).

Is VA responsible for non-VA websites?

This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

Is PIV card reader site specific?

Today, the distribution of PIV card readers is site-specific. We are discussing the possibility of alternative distribution methods. If distribution processes or procedures change, we will provide updated instructions.

How to access remote access server?

On the Remote Access server, open the Remote Access Management console: On the Start screen, type, type Remote Access Management Console, and then press ENTER. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Yes.

Where is the Configure button in Remote Access Management Console?

In the middle pane of the Remote Access Management console, in the Step 3 Infrastructure Servers area, click Configure.

How to deploy DirectAccess for remote management only?

In the DirectAccess Client Setup Wizard, on the Deployment Scenario page , click Deploy DirectAccess for remote management only, and then click Next.

How to install Remote Access on DirectAccess?

On the DirectAccess server, in the Server Manager console, in the Dashboard, click Add roles and features. Click Next three times to get to the server role selection screen. On the Select Server Roles dialog, select Remote Access, and then click Next.

How to add domain suffix in remote access?

On the DNS Suffix Search List page, the Remote Access server automatically detects domain suffixes in the deployment. Use the Add and Remove buttons to create the list of domain suffixes that you want to use. To add a new domain suffix, in New Suffix, enter the suffix, and then click Add. Click Next.

What is a remote access URL?

A public URL for the Remote Access server to which client computers can connect (the ConnectTo address)

How to add roles and features to DirectAccess?

On the DirectAccess server, in the Server Manager console, in the Dashboard, click Add roles and features.

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