To enable remote support sessions for your own use:
- Sign in to the Zoom web portal.
- In the navigation menu, click Settings.
- Click the Meeting tab.
- Verify that Remote Support is enabled.
- If the setting is disabled, click the toggle to enable it. In the Enable "Remote support" pop-up windows, click Enable.
Full Answer
How to enable remote control in Zoom?
1 Overview. The remote control feature allows you to take control of another participant's screen in a meeting. ... 2 Prerequisites 3 Enabling Remote control. Sign in to the Zoom web portal as an administrator with the privilege to edit account settings. Click Account Management and then select Account Settings.
How do I grant zoom access to my camera?
If your security permissions allow it, you can click OK during the initial request to grant the permission. If you do not allow Zoom access during this initial prompt for the camera, microphone, screen recording, or remote control, access becomes disabled and you will need to go into your OS System Preferences to allow access.
How do I set up remote control for a screen share?
Select Request Remote Control, then click Request to confirm. The host or participant will get a notification asking if they want to allow you to control their screen. Click inside the screen share to start controlling the participant's screen. To stop remote control, click the View Options dropdown again and select Give Up Remote Control.
How do I give remote control to the host or participant?
The host or participant will get a notification asking if they want to allow you to control their screen. Click inside the screen share to start controlling the participant's screen. To stop remote control, click the View Options dropdown again and select Give Up Remote Control.
How to enable remote support on Zoom?
To enable remote support sessions for your own use: Sign in to the Zoom web portal. In the navigation menu, click Settings. Click the Meeting tab. Verify that Remote Support is enabled. If the setting is disabled, click the toggle to enable it. In the Enable "Remote support" pop-up windows, click En able.
How to enable remote access in Windows 10?
In the navigation menu, click User Management then Group Management. Click the applicable group name from the list, then click the Settings tab. Verify that Remote support is enabled. If the setting is disabled, click the to ggle to enable it. In the Enable "Remote support" pop-up windows, click Enable.
When will Zoom rename to groups?
Note: If you signed up for a new Zoom account after August 21, 2021; or the New Admin Experience is enabled on your account, the Group Management page has been renamed to Groups.
What is remote support?
A remote support session allows you to remotely control and restart a Windows or macOS computer. The user initiating the support session can:
