Remote-access Guide

how to obtain remote access to impact uab

by Gabriel Deckow Published 2 years ago Updated 1 year ago
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If you would like to request Remote Access, complete and submit the Remote Access Request form found at the following web address: https://www.oneuabmedicine.org/web/hsis/technical- support/remote-access-request. Please allow 3-7 business days for your request to be processed.

What is the HSIs remote access guide for UAB medicine?

Hello and thank you for being a member of the UAB Medicine team. The Health Services Information Services (HSIS) Remote Access Guide serves as a point of reference for all remote access users. What is Remote Access?

What is remote access and how does it work?

What is Remote Access? By definition, Remote Access is the ability to access a computer, network, or network resource from outside of the network’s firewall. At UAB, we utilize RSA SecurIDtokens and Citrix Receiverfor remote access via the UAB Citrix Storefront.

How do I login to my uabmc email account?

Enter the following information to login:  Username: AD Username (UABMC E-Mail and/or Citrix Apps Username)  Password: AD Password (Password for UABMC E-Mail and/or Citrix Apps)  Passcode: Tokencode (Numbers displayed on RSA Token) 3. Enter a 4-8 digit PIN.

How do I contact the UAB medicine help desk?

If you have questions or require assistance, please contact the Health System Information Services (HSIS) Help Desk via e-mail at helpdesk@uabmc.edu or by phone at (205) 934-8888. Again, thank you for being a member of the UAB Medicine team and thank you for all that you do. 2

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How do I Access my UAB email from home?

Log into Office 365 to check your email from anywhere. You can use the Outlook app on mobile or log into mail.uab.edu. Use Microsoft Teams to chat with University employees, faculty and students.

How do I use UAB VPN?

To use the new VPN, please follow the steps below:In the AnyConnect client, enter "vpn.uab.edu" in the connect window and click "Connect"You should get a new window with the group "UAB2FAVPN" and a place for Username, Password, and Second Password.Enter the following:More items...

What is HSIS at UAB?

Health Services Information ServicesThe Health Services Information Services (HSIS) Remote Access Guide serves as a point of reference for all remote access users. What is Remote Access? remote access via the UAB Citrix Storefront. The UAB Citrix Storefront can be found at the following web address: https://citrix.hs.uab.edu/.

What is remote access?

By definition, Remote Access is the ability to access a computer, network, or network resource from outside of the network’s firewall. At UAB, we utilize RSA SecurIDtokens and Citrix Receiverfor remote access via the UAB Citrix Storefront. The UAB Citrix Storefront can be found at the following web address: https://citrix.hs.uab.edu/.

How long does it take to get remote access?

Please allow 3-7 business days for your request to be processed.

How to find RSA on iPhone?

1. Tap the App Store Icon on your iOS Device. 2. Tap the Search icon and enter RSA SecurIDinto the search field.

How to contact HSIS Help Desk?

If you have any issues with the learning system. Please call HSIS Help Desk at (205) 934-8888 for any questions. EMAIL #1:

Can I access the impact on my UAB monitor?

IMPACT). If you have problems obtaining access or questions, please contact your UAB Site Contact for assistance. This access will grant you View-Only access to IMPACT for your monitor visit.

How to remotely connect to a desktop?

Remotely connecting to your office desktop can be easily facilitated by calling DOM IT HelpDesk. Depending on which network (Campus or Hospital) your office computer is on, you will need a VPN software (either UAB VPN or HSIS VPN) and native Remote Desktop tool to connect to your office computer. Contact DOM IT first.

Why do we need to contact Dom IT?

Because of the dynamic nature and uniqueness of user requests and complexity of our organization with two systems/networks (UAB and HSIS), we recommend contacting DOM IT first for custom tailored assistance. We will gladly assist you to ensure that you are properly setup for remote access. When necessary, we will also work with UAB IT and/or HSIS for your enterprise level access that is often required for remote connection.

Does UAB2FAVPN work with Duo?

UAB IT has replaced it with a newer version (called UAB2FAVPN) that will work in conjunction with your Duo two-factor authentication. Users can switch over the new VPN service anytime.

Does UAB have Kronos?

Both UAB and HSF offer their version of Kronos. Access yours here:

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