Remote-access Guide

how to remote access avaya voicemail

by Iliana Roberts IV Published 2 years ago Updated 1 year ago
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  1. Ask your system administrator to setup remote access for your voicemail. This is done through the "User Configuration" window of the Avaya Office Manager window.
  2. Dial your office telephone number from a touch tone telephone.
  3. Enter your extension number.
  4. Press "8" to interrupt the voicemail greeting.
  5. Enter your "Access Code" to begin listening to your messages.
  6. Press "7" to repeat a message, "4" to delete a message, "5" to save a message, and "9" to skip to the next message.

Remote Access with an Avaya phone
  1. Dial your full number,
  2. at the greeting, press *,
  3. enter your extension, e.
  4. enter your password (pin),
  5. press 1 to listen to a voicemail message.

Full Answer

How to get Avaya voice mail from an outside line?

How to Get Avaya Voice Mail From an Outside Line

  1. Ask your system administrator to setup remote access for your voicemail. This is done through the "User Configuration" window of the Avaya Office Manager window.
  2. Dial your office telephone number from a touch tone telephone.
  3. Enter your extension number.
  4. Press "8" to interrupt the voicemail greeting.

More items...

How do I access my voicemail from my home phone?

Set up and access your voicemail

  • Dial your Access Number.
  • Enter your Temporary PIN (your 10-digit phone number).
  • Follow the prompts to set up your mailbox.

How to check Avaya voicemail?

YOU ARE NOW LOGGED IN

  • Press your voicemail button (round envelope button) or dial the voicemail extension 328-3300 and listen for the voice prompt.
  • Since you are dialing from your avaya desk phone, the system will recognize your mailbox number so you will be prompted for your password only.
  • Enter the initial default password 123789 and press #.
  • YOU ARE NOW LOGGED IN

How to check a voicemail remotely?

Press the Star or Pound Key.

  • When you hear your voicemail start, that's when you should press either the star (*) or the pound (#) key.
  • For AT&T, Sprint, U.S. ...
  • Verizon, Bell Mobility and Virgin Mobile users should press the pound (#) key.
  • If you are using a different carrier, you can check its website or call customer service to be sure.

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How do I check my office Voicemail remotely?

1. From your personal phone (it does not matter if you call from a mobile or landline), dial your office number, complete with area code. a. For example, 555-555-5555.

How do you listen to Voicemail on Avaya phone?

Avaya Unified Messaging Quick TipsAvaya Unified Messaging Quick Tips.Avaya Phone Interface:Login to Your Mailbox:Dial the Modular Messaging number: 3880. Enter your PASSWORD and press the # key.From outside the office:Dial 202-885-3880. ... Press 1 to review your messages:Press 1 to listen to your new voice messages.More items...

How do I log into my Avaya phone remotely?

1:154:16How to Remotely Control a Phone Using the Avaya Diagnostic ServerYouTubeStart of suggested clipEnd of suggested clipSelect the remote control tab followed by the agent remote. Option next we'll select the magnifyingMoreSelect the remote control tab followed by the agent remote. Option next we'll select the magnifying glass icon to bring up the agent search window.

How do I call my Voicemail remotely?

Access Your Voicemail From Another PhoneCall Your Number. To begin, all you have to do is use any landline or mobile phone to call your number. ... Press the Star or Hash Key. Once you have called the number, you will likely need to press the star (*) key. ... Enter your Mailbox Pin. ... Common Issues.

How do I check my old Avaya phone messages?

0:091:29Avaya 1408 & 1608 on IP Office - Voicemail - YouTubeYouTubeStart of suggested clipEnd of suggested clipThe light on the right side of your telephone will light up to check messages from the phone pressMoreThe light on the right side of your telephone will light up to check messages from the phone press the message key. Listen is the first menu item. You can see at a glance the call count reads.

What is Avaya voicemail?

0:022:22Voicemail on an Avaya Handset - YouTubeYouTubeStart of suggested clipEnd of suggested clipThe number of new old and saved messages highlight listen and press select use the arrow up and downMoreThe number of new old and saved messages highlight listen and press select use the arrow up and down keys to highlight which messages new old or saved that you want to listen to and then press select.

How do I connect my Avaya phone to my mobile?

0:001:31Avaya IP Office Mobile for Android - Overview - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd event status icon will be visible in the notification bar when. The application successfullyMoreAnd event status icon will be visible in the notification bar when. The application successfully connects to the IP office the triangular status icon changes from red disconnected.

How do I use Avaya Desktop agent?

0:1415:37How To Use Avaya Agent for Desktop Tutorial - YouTubeYouTubeStart of suggested clipEnd of suggested clipWhen you open your application checkmark the automatic sign in box under agent type in your agent IDMoreWhen you open your application checkmark the automatic sign in box under agent type in your agent ID in the agent ID text box and if you have a password.

How do I change my voicemail message on my Avaya phone?

Changing Your Voicemail Greeting in Avaya IP Office Embedded VoicemailHear your greeting message: Press 1. ... Change your greeting message: Press 2. ... Save your greeting message: Press 3. ... Save your message for playing on a continuous loop: Press 4. ... Hear Help Prompts: Press *4.Exit to Previous Menu: Press 8.More items...•

Can I access my voicemail from another phone?

You can also call your voicemail from a different phone by calling your own number and tapping the pound key. Some visual voicemail apps allow you to read transcripts of your voicemail messages without even calling your inbox.

How do I change my voicemail message remotely?

Changing your Voice Mail Password, your Voice Mail Greeting, or your Voice Mail Name from a remote phone:Dial your Voice Mail Access Number. Enter your 10 digit phone number. ... Enter your passcode.Press U (8) to enter User Options, then: Press G (4) to change Greeting. ... Press X (9) to Exit User Options.

Can you change your voicemail from another phone?

At the top left, tap Menu. Settings. In the Voicemail section, tap Voicemail greeting. Next to the greeting you want to use, tap More.

How do I reset my voicemail password on my Avaya phone?

Answer*Log into your account by entering your email address or user assigned phone number, followed by your password.Select Settings.Select User Details > Security Tab.Select Change Password, review and accept the Confirmation.Enter your current password & click Next.Select Change PIN tab.More items...•

How do I change my voicemail message on my Avaya phone?

Changing Your Voicemail Greeting in Avaya IP Office Embedded VoicemailHear your greeting message: Press 1. ... Change your greeting message: Press 2. ... Save your greeting message: Press 3. ... Save your message for playing on a continuous loop: Press 4. ... Hear Help Prompts: Press *4.Exit to Previous Menu: Press 8.More items...•

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Case 1: The Voice mail Pro server on a central IP Office system can be used to provide voice mail services for remote IP Office systems. This is called Centralized Voice mail Pro. which requires Small Community Networking.

Legacy ID

Avaya -- Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy

How to access voice mail remotely?

IP Office: How to successfully access Voice mail remotely 1 Within a Small Community Network (SCN), when dialing the system short code (*17 by default) from a remote IP Office site to access voice mail, the user gets a busy tone or Voice mail is just unobtainable. 2 Follow the procedures outlined on page 127 of the Maintenance Manual: Attempts to Access Voicemail from Remote IP Office Site is Unsuccessful

What is the SCN code for voice mail?

Within a Small Community Network (SCN), when dialing the system short code (*17 by default) from a remote IP Office site to access voice mail, the user gets a busy tone or Voice mail is just unobtainable.

What is incoming call routing?

An incoming call route can be configured to enable remote access to a mailbox. The option Voicemail can be selected as the Destination and/or Night Service Destination of an Incoming Call Route.

Can you remotely access a voicemail?

Remote access is possible only if the mailbox user or hunt group has a voicemail code set in the IP Office configuration.

How to access Avaya voicemail?

When you are in the office you access your Avaya voicemail by dialing your office extension. You can access your voicemail away from the office just as easily, so long as your system administrator has setup your mailbox for remote access. Advertisement.

What is Avaya IP phone?

The Avaya IP (Internet Protocol) phone system allows you to utilize phone services over an Internet connection instead of a traditional landline telephone. The system also comes with voicemail capabilities. When you are in the office you access your Avaya voicemail by dialing your office extension. You can access your voicemail away from ...

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