On the Avaya Phones set following: VPN Config. | General > VPN = Enabled > VPN Vendor = Other > Gateway Address = SonicWall Public IP (or FQDN if IP is dynamic) > External phone IP = Blank / 0.0.0.0
Full Answer
Can Avaya IP phones at remote locations be connected to IP Office?
Avaya IP phones at remote locations can be connected to the IP Office system via IPSec VPN tunnels. This is supported for 4610SW, 4621SW, 5610SW and 5621SW phones. It is also supported for 9600 Series phones except the 9608, 9611, 9621, and 9641. B5800 Branch Gateway systems do not support VPN remote phones. 1. 2.
Can Avaya IP Office handle IPSec VPN connections?
The Avaya IP Office cannot handle IPSec VPN connections. Best solution would be to use VPN harware devices on both sites and use 16xx phones. If you have only one or two phones in remote office , use 9600 series phone to directly connect to HO VPN appliance , it will save you one VPN appliance cost .
Can I use a 96xx phone with Avaya IP Office?
To use a 96xx phone with the build in VPN is a good option, these phones connect to a IPSec VPN concentator/firewall at the office, not to the Avaya IP Office. The Avaya IP Office cannot handle IPSec VPN connections. Best solution would be to use VPN harware devices on both sites and use 16xx phones.
Where is the IP Office firmware for Avaya VPN phone located?
That firmware is tested with the IP Office release represented by the DVD for correct operation. The firmware is located in a zip file in the folder \bin\VPN Phone. Whilst other VPNremote firmware releases may be made available by Avaya for download, those firmware release may not have been specifically tested with IP Office.
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How do I setup my Avaya VPN phone?
2:509:28VPN Phone Setup - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou take the power cable. And connect it up. Once you do that you should see a red light come on theMoreYou take the power cable. And connect it up. Once you do that you should see a red light come on the phone. A few seconds will pass and the screen should flash. You will see a vial 1x.
How do I setup my Avaya phone remotely?
0:314:16How to Remotely Control a Phone Using the Avaya Diagnostic ServerYouTubeStart of suggested clipEnd of suggested clipSelect one tab and place a remote control call to another set using the GUI interface. You canMoreSelect one tab and place a remote control call to another set using the GUI interface. You can toggle between the phone set window tabs. To control each of the sets.
How do I assign a static IP address to Avaya phone?
Static IP address configurationSet Phone to the IP address required for the phone. Use the * key to enter a '. ' character in IP addresses.Scroll down and set Gateway to the IP Office LAN address.Scroll down and set Netmask to the network subnet mask.Press Save.
How do I connect my Avaya phone to my computer?
Plug an Ethernet cable from the wall jack into the top plugin. Plug an Ethernet cable from the computer into the second plugin. Plug the phone handset into the bottom plugin.
How do I access my voicemail remotely?
How Can I Check My Desk Phone Voicemail From A Remote Line?Dial the direct number of your desk phone.Wait for the call to time out to your voice mail.While your custom voice mail greeting is played, enter your voice mail PIN. ... Your voice mail will begin playing immediately.
How do I check my Avaya voicemail from another phone?
Option 1: Call your Avaya phone. Call your telephone number, when the recording/greeting starts, press **, then press # when you hear the option to access your mail box. When prompted to enter your "mailbox number" enter your 5-digit extension (Example - 75421).
How do I find the IP address of my Avaya phone?
1:293:19How to Find the IP Address of an Avaya B179 Conference PhoneYouTubeStart of suggested clipEnd of suggested clipAs. You can see network is in bold. So we're gonna press the ok button and it comes up and tells youMoreAs. You can see network is in bold. So we're gonna press the ok button and it comes up and tells you the status of DHCP. And what the IP address of that phone is at this time you would write this down
What is the default password for Avaya IP Office system?
The default username for your Avaya IP Office 500 is (blank). The default password is Administrator.
How do I setup my Avaya phone 9611g?
7:1812:35Avaya 9611G Phone Tutorial - YouTubeYouTubeStart of suggested clipEnd of suggested clipFirst establish connection with your first party. Once they are on the line press the conferenceMoreFirst establish connection with your first party. Once they are on the line press the conference soft. Key. This will place the first party on hold dial. The number to your second party.
Why is my Avaya phone not connecting?
You may just need to unplug and plug your phone back in. Note that your phone plugs into your network jack, and your computer plugs into the back of your phone. If that still doesn't work, you may need to do a VLAN reset. Go to Move/Reboot/Reset an Avaya 4600 Set or Move/Reboot/Reset an Avaya 9600 Set.
What is mod port on Avaya phone?
The remaining MOD port on the back of the button module is used for connecting additional button modules. Take the opposite end of the cord you just connected and plug it into the back of your button module in the port labelled with a phone icon.
How do I setup my Avaya IP phone 1608?
0:000:50Configure Avaya 1608 IP handset - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo when you connect your phone to the network you go to program. And then you type craft in thisMoreSo when you connect your phone to the network you go to program. And then you type craft in this case we're going to use the HCP.
How do I connect my Avaya headset to my laptop?
ProcedurePlug the headset to your computer. The software automatically detects the headset.Open Avaya Setup Tool. In the lower left corner, the software displays the status as Connected with the name and image of the connected headset.
How do I log into my Avaya phone?
Logging into Avaya 9608Press the button just underneath the Login text on the screen.Enter the 4 digit extension that you would like to be logged into.Press the button just underneath the Enter text on the screen.If you are prompted for a passcode and do not have it please reach out to the support center x2209.More items...•
How do I use the Avaya office phone?
0:275:191 AVAYA IP Office: Basic Call Handling 9508 - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd talk to your person. Another way of picking up a call is to use the speaker button simply pressMoreAnd talk to your person. Another way of picking up a call is to use the speaker button simply press the speaker button and your call will be answered.
How do I use Avaya Agent Desktop?
0:1415:37How To Use Avaya Agent for Desktop Tutorial - YouTubeYouTubeStart of suggested clipEnd of suggested clipWhen you open your application checkmark the automatic sign in box under agent type in your agent IDMoreWhen you open your application checkmark the automatic sign in box under agent type in your agent ID in the agent ID text box and if you have a password.
Where is the IP Office firmware?
That firmware is tested with the IP Office release represented by the DVD for correct operation. The firmware is located in a zip file in the folder binVPN Phone.
Does the B5800 support VPN?
B5800 Branch Gateway systems do not support VPN remote phones.
Can Avaya phones be connected to the IP Office?
Avaya IP phones at remote locations can be connected to the IP Office system via IPSec VPN tunnels. This is supported for 4610SW, 4621SW, 5610SW and 5621SW phones. It is also supported for 9600 Series phones except the 9608, 9611, 9621, and 9641.
Description
This article explains how to configure WAN Group VPN for use with Avaya IP Phones VPN.
Resolution
On the SonicWall, configure WAN Group VPN and enable IKE Mode Configuration: