Use a Silent Installer to Install Webex Remote Access Site administrators can use a silent installer to set up Remote Access for people in your organization. The Remote Access Agent logs the remote computers in to the Remote Access network. The Webex Remote Access - Available icon appears on the taskbar of each remote computer.
How do I contact WebEx support?
- Browse to your Webex site. (example: SITENAME.webex.com)
- Click on the tab for the Webex service you are using. (example: Webex Events, Webex Training ):
- In the left navigation bar, expand Support.
- Depending on your site configuration, do one of the following: Click on Contact Us. Click on Help, then expand Contact Support.
How do I pass control in Webex?
up. Click Approve to give them access to control your system. You may see the message to the right (Passing control to Webex attendee) on your screen as the person requesting access gains access to control your system. The person will be able to control your system as long as you do not click your mouse button. When you move your mouse
How do you enable remote desktop access?
To enable remote connections on Windows 10, use these steps:
- Open Control Panel.
- Click on System and Security.
- Under the “System” section, click the Allow remote access option ...
- Click the Remote tab.
- Under the “Remote Desktop” section, check the Allow remote connections to this computer option.
When do you need remote access?
Remote access software is helpful when you’re in a meeting at another office with your laptop — or telecommuting — and need an important file that’s on your office computer. Remote computer access can help you assist someone in your personal life who might be far away.
How do I use remote access in Webex?
While sharing your screen, click Assign > Pass Keyboard and Mouse Control, and then select who you'd like to give control to. Click Grant control on the message that appears on your screen. A message displays on their screen to gain control. Once they gain control, your mouse is no longer active.
Does Webex allow remote control?
Click Approveto give them access to control your system. You may see the message to the right (Passing control to Webex attendee) on your screen as the person requesting access gains access to control your system. The person will be able to control your system as long as you do not click your mouse button.
How do I install Webex remote access agent?
On the remote computer, the customer goes to your Webex site. On the navigation bar, the customer selects Assistance > Support. On the Support page, the customer goes to the Downloads section, and then selects the Download Remote Access Installer for Windows link.
What is Webex remote access?
Webex App | Provide or request remote desktop control. When you're sharing your screen during a call or in a space, you can give someone else mouse and keyboard access to your screen. You can also request access to someone else's screen when they're sharing.
Why can't I give control in WebEx?
From the customer view in https://admin.webex.com, go to Services. Select Calling > Client Settings. From In-call experience, select the following toggles to enable or disable RDC default settings: Request control—Allow users to request and gain control of others' shared content.
How do I give access to someone in WebEx?
Select the Permissions tab from the Properties window. Enter the name or email address of the person you want to assign as a delegate. Open the Permissions drop-down menu, select Delegate, and then click Add. Click Done.
What is Webex site administration?
Your site administrator is the person who sets up and manages your Webex site. They also set up your account and manage your account settings. If you're on the Webex Free plan, you don't have a Webex site administrator. Open a case for help with your account.
How do I control other screens in WebEx?
0:001:19How To Share Control In Webex - YouTubeYouTubeStart of suggested clipEnd of suggested clipEverybody my name is Marcus tone and in this video you'll learn how you can easily share control orMoreEverybody my name is Marcus tone and in this video you'll learn how you can easily share control or that's better wording you can share some privileges in Cisco WebEx meetings. So you need to be hosts
How do I share my desktop in WebEx?
How do I share my screen?Select Share in the control bar on your screen.Select to share your screen or application from the list of open applications. ... To start a whiteboard session, select Share, and New Whiteboard.To stop screen sharing, select Stop Sharing on the floating bar at the top of the screen.More items...
Can WebEx monitor your screen?
WebEx cannot see your screen or detect your tabs and browsers because that only happens if you intentionally share it. Also, it cannot see your screen because it does not have any proctoring functionalities.
Can a Webex meeting start without the host?
With 'Join before Host' enabled, attendees can join the meeting without the host being in attendance. Enabling this setting can result in unintended consequences including misuse of teleconferencing minutes. This setting only applies to standard Webex sites.
How do I get remote control for Microsoft teams?
On the sharing toolbar, select Give control. Select the name of the person you want to give control to. Teams sends a notification to that person to let them know you're sharing control. While you're sharing control, they can make selections, edits, and other modifications to the shared screen.
How does Slido work with Webex?
0:163:44How to Use Slido Integrated in Webex | TUTORIAL - YouTubeYouTubeStart of suggested clipEnd of suggested clipIn before you get started make sure that slido is approved and enabled in webex by your systemMoreIn before you get started make sure that slido is approved and enabled in webex by your system administrator update your webex app to the latest version. And ask your meeting attendees to do the same.
How do I add an alternate host in Webex?
Sign in to your Webex site and go to Preferences > My Personal Room. In the Cohosts section, check Allow cohosts for my Personal Room meetings. Select one of the options that appear: Let me choose cohosts for my Personal Room meetings ––enter the email for each attendee that you would like to be a cohost.
What is WebEx Remote Access?
Webex Remote Access allows you to create a network of computers that you can access remotely. You can view a list of the remote computers that are assigned to you at any time.
What does it mean when you don't see a remote access link?
If you do not see a Remote Accesslink on the left navigation bar, your site administrator has not assigned any group or computer to you. Contact your site administrator to set up your Remote Access Computerspage.
What is a remote access agent?
The Remote Access Agent logs the remote computer in to the Remote Access network.
Can you change remote access agent settings?
Making changes to the Remote Access Agent settings through Site Administration doesn't apply to existing installations. Uninstall and reinstall the Remote Access Agent to apply any changes.
Create a Shortcut to a Remote Computer
Create a shortcut on your desktop so that you can quickly connect to a remote computer without signing in to your Remote Access Computers page.
Manage a Remote Access Session
This topic introduces several tasks you can complete during a Remote Access session. All the options are accessible by selecting the downward-pointing arrow on the Session Control Panel.
Print a Remote Document on a Local Printer
During a Remote Access session, you can open a document on the remote computer and print it at your current location. Ensure that your site administrator has enabled the remote printing option for your site.
Process Access Anywhere Requests
If you require approval for users' requests to set up a remote computer for Access Anywhere, Site Administration places all requests in a queue that you can view, and sends a request notification email message to the address that you specify. You can either accept or reject each setup request.
View a List of Remote Access Anywhere Computers
If your Webex service site has the Access Anywhere option, you can view a list of all the remote computers that users have set up for Access Anywhere. The list indicates
What is WebEx One Click?
WebEx One-Click allows you to start a meeting instantly from your desktop (desktop version) and from your WebEx service Web site (Web version). You can set u p one or both versions , depen ding on your nee ds:
What is WebEx Recorder?
Use WebEx Recorder to create a video recording of all screen activity on your computer, including mouse movements and annotations. You can also capture synchronized audio in your recording.
When c ontrolling a customer's application or desktop during a support session, can you open?
When c ontrolling a customer's application or desktop during a support session, you can open a document that resides on the customer's c omputer an d print to your local computer's de fault printer at your location.
Is Cisco WebEx a trademark?
All rights reserved. WEBEX, CISCO, Cisco WebEx, the CISCO logo, and the Cisco WebEx logo are trademarks or registered trademarks of Cisco and/or its affiliated entities in the United States and other countries. Third-party trademarks are the property of their respective owners.
