Log on and Out of the Remote Access Network Once you install the Webex Remote Access Agent on a remote computer, the agent automatically logs the computer in to the Remote Access network. If you log the computer out from the network, log it in again to access the computer remotely.
- Select Share > Remote Computer . ...
- Under Remote Computers , select your computer.
- Under Applications , select your application. ...
- Select Connect and complete the authentication method, either access code or phone code, you chose when you set up the computer for Access Anywhere.
How to login to remote web access?
To set up or manage an Internet domain name
- Open the Dashboard.
- Click Server settings, and then click the Anywhere Access tab.
- In the Domain name section, click Set up.
- Follow the instructions to complete the wizard. If you do not already own a domain name and certificate, the wizard helps you find a domain name provider to purchase a ...
How do I contact WebEx support?
- Browse to your Webex site. (example: SITENAME.webex.com)
- Click on the tab for the Webex service you are using. (example: Webex Events, Webex Training ):
- In the left navigation bar, expand Support.
- Depending on your site configuration, do one of the following: Click on Contact Us. Click on Help, then expand Contact Support.
How do I pass control in Webex?
up. Click Approve to give them access to control your system. You may see the message to the right (Passing control to Webex attendee) on your screen as the person requesting access gains access to control your system. The person will be able to control your system as long as you do not click your mouse button. When you move your mouse
How do you enable remote desktop access?
To enable remote connections on Windows 10, use these steps:
- Open Control Panel.
- Click on System and Security.
- Under the “System” section, click the Allow remote access option ...
- Click the Remote tab.
- Under the “Remote Desktop” section, check the Allow remote connections to this computer option.
Can you give remote access on Webex?
While sharing your screen, click Assign > Pass Keyboard and Mouse Control, and then select who you'd like to give control to. Click Grant control on the message that appears on your screen. A message displays on their screen to gain control.
How do you take control of someone's screen on Webex?
When you're sharing your screen in a call or in a space with one other person, click Request control , select the name and then click Request after you've read the prompt. If the person accepts your request, you can then control their shared screen. Either side can control the mouse.
How do I install Webex remote access agent?
On the remote computer, the customer goes to your Webex site. On the navigation bar, the customer selects Assistance > Support. On the Support page, the customer goes to the Downloads section, and then selects the Download Remote Access Installer for Windows link.
Why can't I give control in Webex?
From the customer view in https://admin.webex.com, go to Services. Select Calling > Client Settings. From In-call experience, select the following toggles to enable or disable RDC default settings: Request control—Allow users to request and gain control of others' shared content.
Can WebEx monitor your screen?
WebEx cannot see your screen or detect your tabs and browsers because that only happens if you intentionally share it. Also, it cannot see your screen because it does not have any proctoring functionalities.
How do you remote control a team?
Give controlOn the sharing toolbar, select Give control.Select the name of the person you want to give control to. Teams sends a notification to that person to let them know you're sharing control. ... To take control back, select Take back control.
How do I install Webex access anywhere?
Sign in to Webex Site Administration and go to Configuration > Access Anywhere > Options. Check Require approval for Access Anywhere computer setup. (Optional) Specify the email address to which you want Site Administration to send all Access Anywhere setup requests in the Forward Access Anywhere requests to box.
What is the alternative for teamviewer?
Teamviewer alternatives an overviewFree versionRemote accessAnyDeskyesyesChrome Remote DesktopyesyesJoin.meyesnoLogMeIn Pronoyes7 more rows•Jan 17, 2022
How do I enable shared content in Webex?
Sign in to your Webex site and select Preferences. Select the My Personal Room tab and scroll down the page to Share content. Check or uncheck Anyone can share content in my Personal Room and click Save.
What is Webex VDI?
The Webex App VDI solution optimizes the audio and video for calls and meetings. Using a thin client device, such as a lightweight PC or laptop, users access Webex App from a remote virtual desktop (Citrix or VMware) environment.
How do I move my Webex control panel?
By dragging the menu bar to the desired position, just as you can drag it left or right now. As an option when the ellipsis (...) on the right hand side of the floating panel is selected, adding an option to move panel to Left, Right, Top, Bottom of screen.
How do I enable shared content in Webex?
Sign in to your Webex site and select Preferences. Select the My Personal Room tab and scroll down the page to Share content. Check or uncheck Anyone can share content in my Personal Room and click Save.
What does the WebEx remote access icon mean?
The computer icon represents the remote computer, and appears in the group you selected. This indicates that the computer is available for remote access.
How to log out of WebEx?
On the taskbar of the remote computer, right-click the Webex Remote Access - Available icon then select Log Out.
How to install remote access agent?
To install the Remote Access Agent, send an email message containing a link that a customer at the remote location can select to install the agent. The customer must be able to access the email on the remote computer.
What happens when you install WebEx?
Once you install the Webex Remote Access Agent on a remote computer, the agent automatically logs the computer in to the Remote Access network.
Can you change remote access agent settings?
Making changes to the Remote Access Agent settings through Site Administration doesn't apply to existing installations. Uninstall and reinstall the Remote Access Agent to apply any changes.
Can you work on multiple remote computers at the same time?
You can connect to and work on multiple remote computers at the same time.
Do you have to grant access to a remote location?
Before you can proceed, a customer at the remote location must grant you access .
What is WebEx Remote Access?
Webex Remote Access allows you to create a network of computers that you can access remotely. You can view a list of the remote computers that are assigned to you at any time.
What does it mean when you don't see a remote access link?
If you do not see a Remote Accesslink on the left navigation bar, your site administrator has not assigned any group or computer to you. Contact your site administrator to set up your Remote Access Computerspage.
Can you create a network without the installation costs?
You can create the network without the complex installation costs and high investment in hardware, software, and technical staff.
Connect to a Remote Computer
You can connect to and work on multiple remote computers at the same time.
Log on and Out of the Remote Access Network
Once you install the Webex Remote Access Agent on a remote computer, the agent automatically logs the computer in to the Remote Access network.
Create a Shortcut to a Remote Computer
Create a shortcut on your desktop so that you can quickly connect to a remote computer without signing in to your Remote Access Computers page.
Manage a Remote Access Session
This topic introduces several tasks you can complete during a Remote Access session. All the options are accessible by selecting the downward-pointing arrow on the Session Control Panel.
Print a Remote Document on a Local Printer
During a Remote Access session, you can open a document on the remote computer and print it at your current location. Ensure that your site administrator has enabled the remote printing option for your site.
