- Step 1. Go to Webex Remote Access Agent website using the links below
- Step 2. Enter your Username and Password and click on Log In
- Step 3. If there are any problems, here are some of our suggestions
- Select Share > Remote Computer . ...
- Under Remote Computers , select your computer.
- Under Applications , select your application. ...
- Select Connect and complete the authentication method, either access code or phone code, you chose when you set up the computer for Access Anywhere.
How to login to remote web access?
To set up or manage an Internet domain name
- Open the Dashboard.
- Click Server settings, and then click the Anywhere Access tab.
- In the Domain name section, click Set up.
- Follow the instructions to complete the wizard. If you do not already own a domain name and certificate, the wizard helps you find a domain name provider to purchase a ...
How do I contact WebEx support?
- Browse to your Webex site. (example: SITENAME.webex.com)
- Click on the tab for the Webex service you are using. (example: Webex Events, Webex Training ):
- In the left navigation bar, expand Support.
- Depending on your site configuration, do one of the following: Click on Contact Us. Click on Help, then expand Contact Support.
How do I pass control in Webex?
up. Click Approve to give them access to control your system. You may see the message to the right (Passing control to Webex attendee) on your screen as the person requesting access gains access to control your system. The person will be able to control your system as long as you do not click your mouse button. When you move your mouse
How do you enable remote desktop access?
To enable remote connections on Windows 10, use these steps:
- Open Control Panel.
- Click on System and Security.
- Under the “System” section, click the Allow remote access option ...
- Click the Remote tab.
- Under the “Remote Desktop” section, check the Allow remote connections to this computer option.
Does Webex have remote control?
When you're sharing your screen in a call or in a space with one other person, click Request control , select the name and then click Request after you've read the prompt. If the person accepts your request, you can then control their shared screen. Either side can control the mouse.
How do I give access to someone in Webex?
Select the Permissions tab from the Properties window. Enter the name or email address of the person you want to assign as a delegate. Open the Permissions drop-down menu, select Delegate, and then click Add. Click Done.
How do I install Webex remote access agent?
On the remote computer, the customer goes to your Webex site. On the navigation bar, the customer selects Assistance > Support. On the Support page, the customer goes to the Downloads section, and then selects the Download Remote Access Installer for Windows link.
How do I change Permissions on Webex?
Start your webinar, then right-click Participants and select Assign Privileges. Select All Attendees, or click + to expand the Attendees list and select individual attendees. Check the appropriate check boxes to allow attendees to chat with the host, presenter, panelists, or everyone. Click Apply.
Can someone else start my Webex meeting?
You can let anyone with a host account on your site or anyone joining from an authenticated Cisco video device host your Personal Room meetings without the host PIN. Sign in to your Cisco Webex Site and go to Preferences > My Personal Room. Check the Allow cohosts for my Personal Room Meetings check box.
What is WebEx Remote Access?
Webex Remote Access allows you to create a network of computers that you can access remotely. You can view a list of the remote computers that are assigned to you at any time.
What does it mean when you don't see a remote access link?
If you do not see a Remote Accesslink on the left navigation bar, your site administrator has not assigned any group or computer to you. Contact your site administrator to set up your Remote Access Computerspage.
Can you create a network without the installation costs?
You can create the network without the complex installation costs and high investment in hardware, software, and technical staff.
Provide remote support around the clock, and the globe
Growing your business means being there when your customers need you. Build your business with outstanding service that’s accessible from anywhere.
A powerful toolbox for an all-star team
Give reps the tools they need to really shine. Support up to 5 customers at a time, work across platforms and jump firewalls in an instant.
What is WebEx One Click?
WebEx One-Click allows you to start a meeting instantly from your desktop (desktop version) and from your WebEx service Web site (Web version). You can set u p one or both versions , depen ding on your nee ds:
What is WebEx Recorder?
Use WebEx Recorder to create a video recording of all screen activity on your computer, including mouse movements and annotations. You can also capture synchronized audio in your recording.
What is desktop sharing?
Desktop sharing is ideal for viewing or controlling multiple applications at once, or accessing other areas of a customer's computer. You can simply view, or view an d control, a customer's desktop:
When sharing your desk top or application, or vie wing or c ontrolling a customer's?
When sharing your desk top or application, or vie wing or c ontrolling a customer's desktop or application , you can use annotation tools to draw an d illustrate information on the shared screen . You can :
What is VoIP call?
Once you start a voice call during a support session, any participating customer, or support representative, whose system is enabled for voice over IP (VoIP)— an Internet–based telephony service—c an join the voice c all.
Is Cisco WebEx a trademark?
All rights reserved. WEBEX, CISCO, Cisco WebEx, the CISCO logo, and the Cisco WebEx logo are trademarks or registered trademarks of Cisco and/or its affiliated entities in the United States and other countries. Third-party trademarks are the property of their respective owners.
Where is the CSR dashboard?
The CSR Dashboard appears within your browser window and has a fixed set of tabs. To provi de su pport to a customer, use the buttons on the tabs.
How to share remote application?
On the Session Controls Panel, select the down arrow button (it is the last button on the Session Controls Panel). Then choose Share Remote Application.
What happens when a screen saver is running on a remote computer?
If a password-protected screen saver is running on the remote computer, your training session service automatically closes it once you provide your access code or password.
What is remote sharing?
Remote computer sharing is useful to show participants an application or file that is available only on a remote computer.
What happens if you choose phone authentication?
If you chose phone authentication, you receive a phone call at the number that you entered when you set up the remote computer.
Can you stop sharing a remote computer?
As a host or presenter, you can stop sharing a remote computer during a training session at any time. Once you stop sharing a remote computer, the Access Anywhere Server disconnects your local computer from the remote computer. The remote computer remains logged in to the Access Anywhere Server, so you can access it again at any time.
Can you share a WebEx session with a remote computer?
If you are not the original training session host, you must log in to your Webex Training website before joining a training session in which you want to share a remote computer. If you are already in a training session, but did not log in to your site, you must leave the training session, log in to your site, and then rejoin the training session.
Do you have to log in to WebEx before joining?
You logged in to your Cisco Webex Training website before joining the training session, if you are not the original training session host
