Remote-access Guide

howard remote access

by Doyle Murray Published 2 years ago Updated 2 years ago
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Why can’t I access Howard University’s network?

If your desktop or laptop do not have WiFI accessibility, you will not be able to access Howard University’s network at this time. If you are working remotely, please follow instructions included within on accessing the University’s apps. With the distribution of new devices, there is an increase in demand for password resets.

What is the password policy for Howard University systems?

In order to access Howard University systems, RESET YOUR PASSWORD FIRST. The new password policy enacted on September 13 stats that your password must meet the following minimum requirements: Not contain the user's account name or parts of the user's full name that exceed two consecutive characters

How do I Reset my Password for my Howard email?

From your Desktop, visit passwordreset.howard.edu Step 2. Enter your Howard University email in the first field (triangular box) when prompted. In the second field (triangular box), enter the letter/number combination and click NEXT. Step 3. Select Forgot my password and click NEXT.

Is this site protected under Howard University Hospital policies and security protocols?

This site is protected under Howard University Hospital Policies and Security Protocols.

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What is the first thing I should I do to access my email & Wifi?

In order to access Howard University systems, RESET YOUR PASSWORD FIRST. The new password policy enacted on September 13 stats that your password must meet the following minimum requirements:

Instructions on How to Conduct Self-Service Password Reset

With the distribution of new devices, there is an increase in demand for password resets. To assist in streamlining our support process, we have created a new inbox ONLY for password reset requests: passwordhelp@howard.edu

How to access University email

On September 12, all Howard University users with email credentials were logged out of their email, and their accounts were disabled. There are various security measures that we are taking prior to sharing email credentials with any faculty, staff, or student.

Update on University Wifi

The University’s WiFi is fully operational. We are limiting the number of WiFi options to HU WiFi and HU Guest only. HU Admin has been disabled.

Troubleshooting the password reset

If you try to reset your password, and you are unsuccessful, please follow the steps below:

Laptop Distribution

We have come to the point in the incident recovery strategy where we will be distributing laptops in an organized manner to our campus community. Please read this message in its entirety so that you clearly understand when it will be your turn to pick up a new laptop device or a newly re-imaged device.

How can I print within Bison Apps?

You will need to save your documents to your One Drive within the Bison Apps environment. Then you will need to access and print that document from your One Drive that is on your personal computer (outside of the Bison App environment). Note that you will need to have One Drive mapped to your personal computer.

Why am I getting an error message on howardu.cloud.com?

This error is appearing because your browser has pop-up blockers enabled. Please disable the pop-up blockers.

How can I access the Adobe Creative Cloud applications?

All Adobe Creative Cloud applications are accessible and visible once you press the Windows button in the bottom left corner of the Bison Apps screen.

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