Remote access from HP is legitimate ie if you are sure you had called in to HP support and an agent there had taken control by having you log in to hp.com/123. Normally if any drivers or devices are uninstalled or reinstalled a system reboot would be required so I do not see anything wrong in that.
Full Answer
How do I use a remote printer with HP Smart?
The remote printer shows the printer email address. Make copies (Android, iOS and select printer models): In HP Smart, tap the Copy tile to use the device camera to capture a document or photo that you can then edit and print. Share your printer: Allow others to send remote print jobs to your Print Anywhere printer.
How do I contact HP support for remote control?
HP uses LogMeIn rescue for remote control needs, as a reference see below link: 1‑855‑785‑2777 Is HP Cloud Services support number.. so any of your description seems legitimate to contact HP support.. Say thanks by clicking the Kudos thumb up in the post.
How can I get remote access to my Device?
Request remote access to your device, or try to convince you to install software that enables remote access to the device. Try to trick you into installing malicious software including malware, viruses, or spyware that could capture or jeopardize the security of your personal information, such as online user names or passwords.
What is LogMeIn123?
www LogMeIn123 com remote support (aka LMI 123) is an efficient and secure way to get Technical Support directly on your computer, at any location with a reliable Internet connection. LogMeIn123 allows your IT Support Technician to access your computer remotely, jumping directly into your desktop, to solve your issue.
How do I get a LogMeIn123 code?
Starting a PIN Code Session: Windows + FirefoxGo to www.LogMeIn123.com. ... The technician tells you a 6-digit code.Type the code in the box labeled Enter your 6-digit code.Click Start Download. ... Click Save File to download the applet.In the Downloads box, double-click Support-LogMeInRescue.exe.More items...•
How do I contact HP customer support?
Call 800-565-9917.
Does HP have remote support?
Remote support is available 24 hours per day, Sunday through Saturday, excluding HP holidays. Maintenance services are available between 8:00 am and 5:00 pm local time, Monday through Friday, excluding HP holidays.
How do I use LogMeIn123?
Starting a PIN Code Session: Windows + Internet ExplorerGo to www.LogMeIn123.com. ... The technician tells you a 6-digit code.Type the code in the box labeled Enter your 6-digit code.Click Start Download. ... Click Run to download the applet. ... Click Run to execute the applet.More items...•
How do I uninstall LogMeIn123?
Open Command Prompt (If in Windows Vista or newer, make sure you run Command Prompt as an Administrator) Type cd "C:\Program Files (x86)\LogMEIn\x86" (x64 if using a 64-bit OS) and hit Enter. Type logmein uninstall and hit Enter. Once the uninstall is complete, reboot the computer.
Does HP have live support?
Online ChatHewlett-Packard / Customer service chat
How do you unlock a HP laptop if you forgot the password without a disk?
Reboot your computer and press the F11 key until you enter the options menu. Click Troubleshoot on the Choose an option screen. Click Reset this PC. Choose Keep my files or Remove everything, depending on which you prefer.
How much does HP charge for tech support?
Affordable. Starting at just $14.99 per month, the service pays for itself in just one or two calls each year. With many IT professionals charging $100 to $200 an hour, it's easy to get a return on your investment. Many people wait until problems are unsolvable to reach out to a tech professional.
What is HP Connected Remote Service?
HP Connected Remote allows you to remotely browse, search, and playback media on your PC from anywhere in your house using a smartphone or tablet.
Is HP smart friend legit?
Yes, HP Smart Friend is a HP Consumer Service. Benefits are : Help with software problems and error messages.
How do I contact HP Smartfriend?
EXPERT SALES HELP: 1-866-625-3906.Discount Programs. JOIN NOW FOR IMMEDIATE SAVINGS AND SPECIAL OFFERS. University Students and Teachers. Military, Healthcare, and First Responders.My subscriptions.
Is HP Support Assistant free?
There is no charge associated with using HP Support Assistant.
How do I fix my HP printer problem?
Resolving Print jobs stuck in queue and other printing problems using the HP Print and Scan DoctorWindows: Download HP Print and Scan Doctor. ... Run HPPSdr.exe from the download location on your computer.Once HP Print and Scan Doctor is open, click Start, and then choose your printer. ... Click Fix Printing.
Can you email HP support?
The US HP.com Store team is dedicated to making your online buying as convenient as possible. If you have product sales questions or need help with a recent order, please send us an email. Our goal is to respond within 24 hours.
Why is my HP printer not connecting to WIFI?
Make sure paper is loaded in the main tray, and then turn on the printer. From the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings. Get the network name and password. Go to Find the wireless network password or PIN to connect an HP printer for more information.
What is HP services?
HP Services is here to help you simplify, manage, and secure PCs across your network. From protecting your employee’s data to getting the right PCs to the right people, HP Services helps IT to do more.
What is HP's dedicated staff?
Leverage HP’s dedicated staff to manage your print environment with firmware updates, configuration management and more - all performed remotely.
How to print from a HP printer?
Use your printer with Print Anywhere. Print from HP Smart: Select your printer that has the cloud icon , and then select one of the Print tiles.
Why is the printer offline or not showing up in HP Smart?
Check network and Web Services requirements if the printer connection is lost when using Print Anywhere .
Can I share access to my Print Anywhere printer?
Allow others to use your Print Anywhere printer and set up the Private Pickup feature.
Protect yourself from telephone tech support scammers
HP never contacts customers to provide unsolicited technical support. If you receive an unexpected call claiming to be from HP, you should hang up.
What to do after you have been contacted by a scammer
Change the password for your device and all accounts where you might keep personal information, such as email and financial accounts.
Learn more about tech support scams
The United States Federal Trade Commission (FTC), along with federal, state, and international law enforcement partners, has initiated “Operation Tech Trap”, an international crackdown on tech support scams. As part of this effort, the FTC provides information about support scams on their Tech Support Scams webpage (in English and Spanish).
What HP is doing about tech support scams
HP considers the security of our customers’ devices and personal information a top priority. We will continue to investigate tech support scams and implement proactive and preventive measures to combat cybercriminals. HP refers cases to law enforcement authorities when appropriate and will cooperate in any related investigations.
