Remote-access Guide

hrh remote access

by Jenifer Ratke Published 3 years ago Updated 2 years ago
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How do I get remote access to shared health?

Remote Access. For all service inquiries or access requests please contact the Shared Health Service Desk through email ( servicedesk@sharedhealthmb.ca) or by phone at 204-940-8500, or 1-866-999-9698. Use of applications and systems through this site is limited to users who have been authorized by Shared Health.

How do I log in to remote access services for employees?

Log on to our remote access services for employees. For access to the Windows Virtual Desktop (WVD) login, you must have a valid HMH user account, minimum of two Multifactor Authentication options set up, and subscribe to Service: ‘VDI – Virtual Desktop – Pooled MHW’ through the IT Self Service Portal.

Where can I get It help at Portsmouth Regional Hospital?

The experienced team at the Portsmouth Regional Hospital IT Help Desk is available seven days a week for training, troubleshooting and help with remote access. Call the Help Desk for assistance at (603) 433-5157

Where can I get help with remote access to patient records?

Access the Picture Archival Communication System (PACS) for fast access to patient medical records, images and test results The experienced team at the Portsmouth Regional Hospital IT Help Desk is available seven days a week for training, troubleshooting and help with remote access. Call the Help Desk for assistance at (603) 433-5157

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How do I access my Citrix gateway?

In a web browser, type the web address of Citrix Gateway. Type the user name and password and then click Logon.

What is Citrix remote desktop?

Remote PC Access is a feature of Citrix Virtual Apps and Desktops that enables organizations to easily allow their employees to access corporate resources remotely in a secure manner. The Citrix platform makes this secure access possible by giving users access to their physical office PCs.

How do I log into Citrix workspace?

Open the Citrix Workspace app GPO administrative template by running gpedit. msc . Under the Computer Configuration node, go to Administrative Template > Citrix Components > Citrix Workspace > User Authentication, and select Single Sign-on for Citrix Gateway policy.

What are Citrix products?

All ProductsCitrix ADC CPX.Citrix Analytics.Citrix App Layering.Citrix Application Delivery Management Service.Citrix Application Delivery Management.Citrix ADC SDX.Citrix App Delivery and Security.Citrix ADC.More items...

What is the difference between Citrix and remote desktop?

The Remote Desktop Protocol (RDP) is a Microsoft-developed protocol that allows users to connect to software or virtual desktops hosted on a server. Citrix Systems offers technical solutions for virtualization with its virtual apps (XenApp) and virtual desktops (XenDesktop).

Is Citrix the same as remote desktop?

The only thing that you would need for remote control is a PC. RDP does provide a high level of flexibility. While Citrix uses its own protocol HDX that minimizes bandwidth requirements, enabling you to use Citrix virtual apps and desktops for machines with slower internet connections.

How do I connect to Citrix from home?

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What URL do I use for Citrix Workspace?

The other way to access Citrix Workspace is through a browser with the Workspace URL. The Workspace URL is enabled by default, usually in the format: https://yourcompanyname.cloud.com . For more information, visit Workspace access.

How do I access Citrix at home?

Open your web browser and navigate to https://www.citrix.com/downloads/workspace-app/ windows/workspace-app-for-windows-latest. html. 2. Click on Download Citrix Workspace App for Windows.

Is Citrix owned by Microsoft?

Under the terms of the deal, Microsoft will select Citrix® Workspace as a preferred digital workspace solution, and Citrix will select Microsoft Azure as a preferred cloud platform, moving existing on-premises Citrix customers to Microsoft Azure to enable people to work anywhere across devices.

How is Citrix different from VPN?

The primary difference is that on Citrix, users gain access to their virtual workstation and resources. Meanwhile, the VPN operates directly with the device used and all of its software and applications.

Which is better Citrix or VMware?

Citrix or VMware? Both VMware and Citrix have a robust product offering across many different solution suites. Historically, Citrix has excelled in the realm of remote app delivery or app remoting solutions. On the other hand, VMware leads the way with full desktop VDI delivery.

What is Citrix used for?

Citrix software publishes virtualized Windows applications, desktops and resources to remote users. Citrix Virtual Apps and Desktops works with Microsoft Remote Desktop Services (RDS), utilizing their High Definition Experience (HDX) protocol for data transferring.

Do I need Citrix on my computer?

If you came across Citrix Receiver when exploring your computer, you may not need it installed. Much depends on what you're going to use the computer for. If you don't think you will need to connect to remote desktops or servers or require anyone to connect to you, you shouldn't need it.

How do I use Citrix remotely?

Create a Citrix Cloud account (if you don't have one already) Obtain a Citrix Virtual Desktops service account. Create a new Resource Location (your office) and install the Citrix Cloud Connectors in it. Install Citrix Virtual Delivery Agent on the Remote PC Access hosts.

What is the difference between Citrix and VPN?

The primary difference is that on Citrix, users gain access to their virtual workstation and resources. Meanwhile, the VPN operates directly with the device used and all of its software and applications.

Access to a new password for HMH personnel

If you need to change or reset your password click one of the options below.

Need help?

If you require support when accessing the network remotely you can contact the global IT Service Desk which covers all regions. This is a 24/7 service.

What are the variables that can slow or degrade your remote access experience?

While the service is very robust, there are variables that can slow or degrade your Remote Access experience, such as: Your internet connection speed. The use of additional bandwidth consuming devices or services, such as Netflix, Spotify, video streaming and gaming on your local network. Connecting over WIFI or hotspot.

How to contact the shared health service?

If you encounter any problems with this site, please contact the Shared Health Service Desk at 204-940-8500 or 1-866-999-9698.

What is the number to call for shared health?

If you encounter any problems with this site, please contact the Shared Health Service Desk at 204-940-8500 or 1-866-999-9698.

How to contact Citrix Gateway?

If you continue to experience connectivity issues after upgrading Citrix Gateway, please contact the Shared Health Service Desk at 204-940-8500 or 1-866-999-9698.

Outlook Web Access

Access your HCGH e-mail by logging in with your JHED at my.jhmi.edu. Outlook is under "Messaging" in the left-hand menu.

JHConnect (remote access to your work PC)

To download the JHConnect software, login to my.jhmi.edu using your JHED, and then click on "JHConnect" in the left-hand menu to access the instructions.

What is hCare Portal?

When you join the professional staff at Portsmouth Regional Hospital, you can use the hCare Portal to retrieve comprehensive patient information both onsite at Portsmouth Hospital and remotely through downloadable applications for desktops, laptops, tablets and smartphones.

How to contact Portsmouth Regional Hospital?

Call the Help Desk for assistance at (603) 433-5157. Mon - Fri: 6:00am - 9:00pm.

How to Check Your Appointments with the ACCESS HRA Mobile App?

This video shows you how to look up your upcoming HRA appointments and get directions using the ACCESS HRA Mobile App.

Why is HRA cancelling appointments?

Note: Due to the ongoing situation with Coronavirus, HRA has cancelled all in-person appointments. No negative action will be taken on your case due to missed appointments.

How to recertify cash assistance?

Recertifications: If you receive a Cash Assistance or SNAP recertification notice by mail or an ACCESS HRA alert that you need to recertify, you must submit your recertification or your benefits will stop. You can use ACCESS HRA, fax, mail, or a drop box at open centers to submit your recertification. Please make sure that we have your correct phone number. You can check it and update it on ACCESS HRA website or the ACCESS HRA Mobile App . Learn about the ways you can submit your recertification and supporting documents.

Is HRA reopening?

HRA is in the process of re-opening locations. If your needs cannot be met by ACCESS HRA, call 311 or consult the HRA Locations page for the latest information on center openings.

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