Remote-access Guide

hsbc staff remote access login

by Prof. Queenie Armstrong Published 2 years ago Updated 1 year ago
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Why can't I remote access HSBC Virtual Connect?

It looks like your remote device doesn't meet HSBC's security standards for remote access to HSBC Virtual Connect. Check and confirm the following conditions of your Microsoft Windows or macOS device: Your operating system is fully up to date with all the latest security patches. Check for any available updates and apply them to your device.

Who owns the HSBC UK Bank plc website?

This Site is operated by HSBC UK Bank plc, which is owned by HSBC Holdings plc. By accessing this Site, you agree to be bound by the Terms. If you do not agree to be bound by the Terms, you must not use the Site. Before using this Site, you should read the Terms carefully, as well as our Website Privacy Notice.

Can I access HSBC at our best recognition from outside the workplace?

HSBC At Our Best Recognition is now available to access from outside of the workplace. When visiting the website outside of the workplace login details will be required.

What does'HSBC Group'mean?

'HSBC Group' means HSBC Holdings plc, its subsidiaries and associated companies from time to time 'you', 'your' and 'yours' means you, the person (s) accessing this Site

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Who owns HSBC Linkscreen?

Use of the Site includes accessing, browsing or logging in to use the Site. This Site is operated by HSBC UK Bank plc, which is owned by HSBC Holdings plc. By accessing this Site, you agree to be bound by the Terms. If you do not agree to be bound by the Terms, you must not use the Site. Before using this Site, you should read the Terms carefully, as well as our Website Privacy Notice.

Where is HSBC UK Bank located?

HSBC UK Bank plc is a company incorporated under the laws of England and Wales with company registration number 9928412 and its registered office at 1 Centenary Square, Birmingham, B1 1HQ, United Kingdom. HSBC UK Bank plc's registered VAT Number is GB 365684514.

Is HSBC copyrighted?

Copyright in the pages screens, information and material in their arrangement included in this Site is owned by or licensed to HSBC Group unless otherwise noted. You may imprint, copy, download or temporarily store extracts from our Site for your information or when you discuss our products and services with applicants. You must not alter anything. Any other use is prohibited unless you first get our written permission. In particular no one may use a part of our Site on any other website, or link any other website to our Site, without our prior written permission.

Is HSBC exposed to censure?

we, or another HSBC Group company, may be exposed to action or censure from any government regulatory or law enforcement agency; or

Who is responsible for using the Site?

You are wholly responsible for use of the Site by any person using your computer and you must ensure that any such person complies with these Terms. You must treat your Site login details as confidential and tell us immediately if you know or suspect that anyone knows your details or your details are being (or have been) used fraudulently. We reserve the right to disable your Site login details if, in our reasonable opinion, you fail to comply with these Terms. You will be liable for any losses arising as a result of the misuse of your Site login details.

Is it legal to access the Site from outside of your country of residence?

If you choose to enter the Site from outside your country of residence, you are advised that it may not be legal in that jurisdiction for you to access or use the facilities available on the Site and the legal requirements of that jurisdiction may prohibit you from dealing or otherwise transacting in that jurisdiction.

Is HSBC a member of the Financial Ombudsman Scheme?

HSBC UK Bank plc is a member of the Financial Ombudsman Scheme and adheres to the Lending Code. More detail about this is available on the Lending Standards Board website. For information about accounts and other products you can refer to the Money Advice Service section on the Financial Conduct Authority ('FCA') website.

Why do they ask for a code for HSBC?

They may also ask you for a code sent by the bank (from your Secure Key for HSBC customers) so they can ‘process the refund’ . By handing this information over, they’ll have everything they need to move any money from your account.

What to do if someone has remote access to your computer?

if someone has remote access to your computer, don’t log on to your online banking or anything else which could allow them to gain access to any passwords, security information or log on details. don’t pass on security codes, Secure Key codes or one time passwords to anyone. keep your anti-virus software up to date.

How to convince someone to give you remote access to your computer?

They’ll try to convince you to give them remote access to your computer by saying they can help with something like a slow internet connection, or fixing a virus. You may also be asked to download software, visit a specific website or follow instructions which give them control.

What is a RAT in banking?

In some cases, they may try to convince you to give them remote access to your computer and your online banking. This is known as Remote Access Takeover (RAT), or Computer Access Takeover.

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