Remote-access Guide

hshs colleague remote access

by Carley Rippin Published 2 years ago Updated 2 years ago
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What is the number to call for HSHS health plan?

HSHS Healthy Plan cost sharing applies to this visit. If you need help finding a provider, call Health Choices at 833-728-0538. All follow-up care should be done by a plan provider. If you are out of the area and unable to see a plan provider for follow-up care, call Health Choices at 833-728-0538 for a referral.

How to get prior authorization for Live360?

First Health Network Providers may require you or your dependent to obtain the required prior authorization. Call Live360 Health Plan at 833-728-0538 to obtain prior authorization or discuss any prior authorization questions.

What can a registered nurse do?

You will have a team of dedicated registered nurses that can assist you in answering questions about your health condition, finding a network provider, locating durable medical supplies, verifying if your medical care needs an authorization and finding care when out of the area.

Do you need a referral for a health insurance plan?

Your Coverage when traveling out of the area: You don’t need a referral or prior authorization for emergency services — no matter where you travel. The Healthy Plan covers emergency services outside the network, subject to plan copays, co-insurance and deductibles.

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