Remote-access Guide

hue remote access not working

by Margot Kuhic Published 3 years ago Updated 2 years ago
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First, check your wifi network connection. Make sure you see the wifi symbol in your status bar. If you are not connected to your wifi network, Hue Pro will be unable to connect to your bridge on your home network. Second, try unplugging the power to your bridge for a few seconds, then plug the power back in.

Why can't I log in to my hue?

Eventually, another alert pops up saying Can't log in to My Hue because the Hue Bridge is offline. Make sure the Hue Bridge is connected to the internet. The Bridge is definitely connected to the internet - all 3 of the blue LEDs are lit. What am I doing wrong?

Why can’t I connect my hue lights to my TV?

Unable to connect to bridge. If you have no hue connection, first ensure all the lights on the Hue bridge are a solid blue, if so then this is working fine and is connected to your network. You should ensure that your phone or tablet that has the Hue app on is connected to the same network that the Hue bridge is on.

How do I Fix my Philips Hue lights not working?

Go to the app and click on the “settings” section. Then select the lighting set up option. Look for the lights that you are unable to control and thus click on the “info option.” Delete the bulb and add it again to the Hue Bridge.

How do I Turn on/off hue out of home control?

You will see the phrase, "Out of home control" printed at the top of the next screen in white, with the word 'Disabled' written below it in smaller type. Tap there, then tap on the green Enable button. This will open a web browser within the Hue app and take you to the company's account login page.

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How do I access my Philips Hue remotely?

Philips Hue bridgeIn Hue Essentials go to the devices tab at the bottom.Select your Philips Hue bridge.Tap Away from Home.Tap the button Sign in and sign in with your Philips Hue account.After signing in, Hue Essentials will open again.

Why can't I connect to my Philips Hue?

If the 3rd or Internet light on your hue bridge is flashing, first try unplugging the power from your bridge and router for 30 seconds and reconnect them. If it still does not come back, try moving the bridge to another ethernet port on your router and wait for about 5 minutes for everything to come back up.

How do I fix Hue unresponsive?

If you have a Philips Hue Dimmer Switch, you can also reset the bulbs. Press and hold the Dimmer On and Off buttons together for 10 seconds to reset the bulb. The bulb is reset when it flashes and then stops flashing.

Why has Philips Hue stopped working?

The bulb might be unresponsive due to a few reasons which could be: The bulb switched off at the mains. The bulb is too far from your bridge. The bulb is too far from other Hue bulbs.

How do I reset my Philips Hue manually?

With the light in question powered on, hold the Dimmer Switch close to it and hold down the On and Off buttons together for 10 seconds or so. When the light blinks and then stops blinking, the bulb is reset.

How do I make my Philips Hue discoverable?

To connect Philips Hue to Google, open the Google Home app and tap the plus icon. Then go to Set up device > Set up new devices > Light bulb > Set up. Finally, follow the on-screen instructions to connect your Philips Hue bulbs to Google. Install your Philips Hue bulbs and turn them on.

How do I reset my Philips Hue remote?

Factory reset the Hue dimmer switch by pressing and holding the setup button on the back for 10 seconds. Restart the Hue dimmer switch by holding all 4 buttons of the Hue dimmer switch. You can let go when the light on the front flashes red/green briefly.

Why are my Hue lights suddenly unreachable?

The most common issue when your Philips Hue lights are unreachable by the Philips Hue app is that your mobile device isn't on the same network as the Philips Hue hub. You can check this on your mobile device in a few ways. The first thing to check is that you actually have Wi-Fi enabled on your mobile device.

Do Hue bulbs burn out?

Philips Hue bulbs, like any other form of light bulb, will eventually burn out, but they're rated by the manufacturer to last 25,000 to 50,000 hours when operated under ideal conditions.

Why is my smart bulb unresponsive?

If your smart light bulb isn't working, or Alexa can't discover it, reset your device. To reset your smart light bulb: Go to the manufacturer's companion app or website to follow instructions specific to your device. Reconnect your smart home device to Alexa in the Alexa app.

Do Hue bulbs burn out?

Philips Hue bulbs, like any other form of light bulb, will eventually burn out, but they're rated by the manufacturer to last 25,000 to 50,000 hours when operated under ideal conditions.

Why are my Hue lights unresponsive Alexa?

Sometimes the Alexa Skill can lose its connection to the Hue, and the easiest way to fix it is to remove and re-add. To do this, go to the Alexa app, tap More, Skills & Games, then tap Search. Enter Hue, and then tap Disable Skill. Then tap Enable To Use to reconnect the Skill, and log back in to your Hue account.

How do I reset Hue lights without bridge?

To do that, make sure your lights are turned on. Now open the Hue BT App, go to Settings, select Lights, select your bulb of choice. It'll open a screen with your Hue light model details and firmware version. Scroll down until you see the Reset button.

When will Philips Hue be available for home use?

January 29 2020. Although not enabled by default, you can quickly, and easily, set up your Philips Hue smart lighting system so that your lights can be controlled when away from home. This feature is something you can set up to control every bulb, just as you would at home, when no longer connected to your Wi-Fi network.

Can you connect to Hue app via Wi-Fi?

When you're connected to the Hue app via the cloud you have exactly the same functionality as when connected via Wi-Fi at home. This will allow you to set every Hue light to any setting that the app normally allows, customizing the lights to your preferences, even adjusting your daily lighting routines, and changing other settings.

Why do my Hue bulbs flicker?

First of all, Hue bulbs can be a bit finicky with hard-wired dimmer switches. If you’re using Hue bulbs in a light fixture that’s controlled by a dimmer switch, that’s likely the culprit to any flickering and/or buzzing that you might be encountering. It really depends on the dimmer switch, though.

How to remove Homekit from my iPhone?

Open up “Settings” on your iOS device . Scroll down and tap on “HomeKit”. Swipe to the left on where it says “Home” and tap “Remove”. This won’t reset your other HomeKit-enabled in your house, but it will delete anyone off the list that you’ve shared your HomeKit settings with.

How to add serial number to light bulb?

Tap on “Add a serial number”. Enter in the six-digit serial number for one of the bulbs and hit “Ok”. You can add as many serial numbers as you want to the list. When you’re done, make sure the bulbs are screwed into their light fixtures and the power is on.

What to look for when you get a message saying some bulbs are unreachable after the lights have been successfully?

If you get a message saying that some bulbs are unreachable after the lights have been successfully added, there could be a couple of things to look out for. The first thing to check for is whether or not the problematic bulbs are powered on.

Can Siri find the Hue Bridge?

Siri Can’t Find Your Hue Bridge. When you set up your Philips Hue Bridge, you’ll also set up Siri, which allows you to control your lights using your voice. However, sometimes Siri can be stubborn and the setup process might tell you that it can’t find the Hue Bridge to pair to for setting up Siri. Advertisement.

Can you flip a Philips Hue light switch off?

If your lights are controlled by a hard-wired light switch (e.g. not a Philips Hue switch), make sure that the switch is on. It sounds obvious, but sometimes you can flip the switch off without even thinking about it, and all of a sudden you have a problem.

Is Philips Hue light good?

Philips Hue lights are great when they’re working properly, but sometimes it’s not all sunshine and roses. Here are some common issues that you might be coming across and how to fix them.

How to remote control Philips Hue?

How to set up remote access with the Philips Hue app. By logging in to the Philips Hue app with your Philips Hue account, you can use the Philips Hue bridge to control your lights while you're away from home and set up location-based triggers to turn on the lights when you arrive and turn them off when you leave. Launch the Hue app. Tap Explore.

Can an iPad be used as a home hub?

A fourth generation Apple TV and an iPad can both function as a Home Hub — they take in the commands you dictate while you're away and communicate that information to the devices on your home network.

Can you add a Philips Hue to your home?

If you'd like to add a Philips Hue set up to your home, I'd recommend going for one of the starter kits since it includes the necessary HomeKit-enabled Philips Hue bridge.

Can you control Philips Hue lights?

If you'd like to add a Philips Hue set up to your home, I'd recommend going for one ...

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