Remote-access Guide

humc citrix remote access

by Prof. Louvenia Graham Published 2 years ago Updated 2 years ago
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What is Citrix remote access?

- Citrix / Solutions / Secure Access / What is Remote Access? What is remote access? Remote access is the act of connecting to IT services, applications or data from a location other than headquarters or a location closest to the data center.

How do I get help with Citrix?

To access Citrix, use connect.hmhn.org. For assistance, please contact the IT Service Desk at x3333 or 848-237-3333.

What remote access options does Vava support?

VA supports remote access with two different applications 1. Citrix Access Gateway (CAG) and 2. CISCO RESCUE VPN Client. The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat.

What is rescue or Citrix Access Gateway?

A resource for employees to connect remotely using Cisco AnyConnect VPN (also referred to as RESCUE) or the Citrix Access Gateway (CAG). If you are experiencing problems connecting, please contact the Enterprise Service Desk at 855-673-4357 (TTY: 1-844-224-6186). CAG is designed for users that do not have VA Government Furnished Equipment (GFE).

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Why is Citrix remote access important?

Remote access is great for teleworkers, contractors, those who work from home , or individuals displaced from their home office due to natural disaster or other circumstances. It is valuable for businesses to have a strategy for allowing remote access to their users. Employees may have the flexibility to work from home, or have a plan in place if they are not able to go into the office during a natural disaster. View Citrix Remote PC Access

What is Citrix Networking?

With Citrix Networking and SmartAccess, organizations have the capability to control printers, client devices, session connectivity, and reactive security postures. Admins are also able to leverage the full capabilities of Citrix Analytics to collect data for improving app performance, supporting continuous operations, and enhancing security.

What are the benefits of remote access?

Remote access can bring many benefits to a business, from lowering costs to increasing worker satisfaction and productivity.

What is remote access?

Remote access is the act of connecting to IT services, applications or data from a location other than headquarters or a location closest to the data center. This connection allows users to access a network or computer remotely via an internet connection or telecommunications. Secure remote access benefits include: ...

How does remote access benefit a business?

Remote access can bring many benefits to your business, from lowering costs to increasing worker satisfaction and productivity.

What you need to know

Duo is an iPhone/Android app that allows HMH to confirm your identity before granting remote access to your personal data and HMH systems.

How to Install Duo

You need to enroll a mobile phone (preferred), tablet or phone number with Duo to allow remote access.

Using Duo

When you attempt to log in remotely, you will receive one of three methods of authentication (choose your preferred method during enrollment):

How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

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