Remote-access Guide

humc epic remote access

by Dejah Ledner Published 2 years ago Updated 2 years ago
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How do I access epic from a personal device?

For assistance with accessing EPIC from personal devices, please contact the Information Solutions Help Desk at (843) 792-9700 or stop by the Innovation Station (1 st floor 135 Cannon St. - open Monday-Friday 8a-4p). If you have successfully completed the EPIC training and already have access to EPIC, you may now download the Citrix client.

How do I download the Citrix client after Epic?

If you have successfully completed the EPIC training and already have access to EPIC, you may now download the Citrix client. Log in with your NetID and password. Your computer platform will be automatically detected.

What is epic haiku?

Haiku - Epic's handheld application for use with the Apple iPhone or Android. Haiku provides physicians with secure and portable access to their clinical schedule, patient information, patient list and medical information as well as allowing them to review test results when they are on-the-go or away from work.

What should I do if I cannot remotely log into HMH?

If you are not enrolled in Duo, you’ll receive the following message if you attempt to remotely log into HMH. Contact the IT Service Desk at x3333 or 848-237-3333.

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Network Access (Duo Setup)

Set up Duo Mobile and Intranet VPN, for use on a desktop and mobile device, following these instructions. Please scroll to the bottom of the document to view Mobile access instructions.

Network Access (Remote Access)

This is a quick reference guide to VPN Access if Duo Mobile is already set up.

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